Job Search Results for engineering

Our client is looking for a hands-on Customer Support Leader to own and scale a best-in-class support experience across Consumer and Operator businesses. In this role, you?ll lead Tier 1 and Tier 2... More support teams across multiple geographies and time zones, setting clear performance expectations, coaching managers and agents, and driving consistent SLA execution. You?ll own day-to-day support operations?including queues, escalations, and prioritization?while using data to reduce ticket volume, improve resolution speed, and increase first-contact resolution. You?ll also partner closely with Product and Engineering to manage Tier 3 escalations, conduct root-cause analysis, and prevent repeat issues. This role is ideal for a customer-first leader who is comfortable being in the work while continuously improving systems, processes, and performance through strong metrics, tooling, and accountability. This role is 5x a week onsite in Portland, OR. The salary range for this role is $140-160k/yr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a service-oriented Incident Manager to join a growing fintech company in Austin, TX. Primary responsibilities will be focused on providing responsive support and guidance in... More managing critical situations. You will demonstrate effective leadership as well as a deep technical expertise to shape and deliver incident management communications and escalation management capabilities, to ensure successful outcomes for customers. Key responsibilities include:-Deliver results: Use ticket data, client feedback, and experiences to influence and drive process improvements-Collaboration: Working with engineering, product and app support teams to triage, investigate and restore critical service outages-Managing the entire Incident Management lifecycle: Identify and report on the frequency and severity of technical incidents which negatively impact internal and external customers, while monitoring key service metrics (response time, resolution time, etc.)-On-Call support: Supporting onshore and international teams to resolve incidents in a timely manner-Stakeholder management: Facilitating and documenting incident calls, communicating cross functionally, comfortable with navigating ambiguityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Teamcenter Solution Architect to support a major government aerospace program focused on sustaining one of the U.S. Air Force?s longest-running fighter platforms through... More end-of-life. This individual will play a key leadership role in for transitioning legacy service engineering tools and processes to leverage current industry best practices and state-of-the-art technologies, working hands-on from requirements through delivery. This is accomplished by envisioning, designing, and building capabilities and processes that facilitate the adoption of Siemens products. The ideal candidate is highly independent, technically deep in Teamcenter configuration and workflows, and comfortable operating in a secure, mission-critical environment while advising customers on digital transformation and model-centric practices. This architect must be onsite 5 days a week in Ogden, UT. Compensation:$65 hr to $70/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is partnering with a large local utility as they grow their Electric Transmission Engineering organization. We are seeking a highly skilled Drafter to support transmission line... More projects. This role involves preparing and revising technical drawings using client-approved standards and templates, ensuring compliance with all applicable drafting and safety requirements. The ideal candidate will have advanced proficiency in AutoCAD and knowledge of MicroStation, strong attention to detail, and experience working within utility design standards.________________________________________Key Responsibilities? Prepare and Revise Drawings: Create and update transmission line drawings using client-approved title blocks and templates? Drafting Platforms: Utilize AutoCAD and MicroStation for all drafting tasks? Standards Compliance: Ensure adherence to clients CADD standards for orientation, line weights, text sizes, dimensions, scales, and references? Drawing Types: Apply correct drawing types as listed in Appendix A? Title Block Requirements: Incorporate revision history, ?Who to Call? stamps, and other required information per client standards? Estimating: Provide detailed time-and-material (T&M) estimates for tasks and deliverables, subject to client review.? File Access: Access client network resources for templates and seed files? Review Process: Submit all drawings for client review and approval prior to finalization.? Safety Compliance: Follow client safety policies and integrate safety considerations into all drawings.? Timeline Management: Meet approved deliverable timelines and promptly communicate any changes.? Records Governance: Maintain compliance with client?s Information & Records Governance PolicyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Product Analyst III (PA3) is a senior-level individual contributor who plays a leadership role within Agile teams, owning complex features, initiatives, or workstreams end-to-end. This role... More operates with significant autonomy and partners closely with Product Owners, Engineering Leads, Architects, and business leaders to translate strategic objectives into scalable, high-quality technology solutions.In addition to advanced requirements and analysis work, the PA3 drives stakeholder alignment, leads backlog and discovery efforts, contributes to test strategy and delivery quality, and mentors junior analysts. The role is expected to proactively identify risks, optimization opportunities, and data-driven insights in a highly regulated, data-intensive mortgage servicing environment.This position sits one level below Product Owner and is a natural steppingstone into product leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior/Principal Java Developer to help design, enhance, and modernize mission-critical brokerage and tax processing systems. You will collaborate closely with architecture, product,... More and business partners to build reliable, scalable solutions that support complex financial platforms. These systems operate in high throughput, low-latency environments and must remain resilient during periods of market volatility. You will work in a fast-paced, collaborative environment and contribute to engineering excellence and operational stability.Compensation: $70 - 85/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Product Support Analyst will serve as the primary support point of contact for a custom, internal middleware application used in a large-scale physical warehouse and logistics center. This... More application enables communication between physical automation equipment and backend enterprise ERP systems, supporting highly automated warehouse operations. Day-to-day, this individual will work closely with operations teams who report issues such as system errors, malfunctioning workflows, or unexpected application behavior. The Product Support Analyst will own these incoming issues by investigating logs, reviewing SQL queries, and validating system behavior to determine whether the root cause lies within the custom application, an upstream or downstream integrated system, or user interaction. The role requires close collaboration with Scrum Masters and engineering teams by clearly documenting findings, translating operational problems into actionable bug reports, and contributing to technical documentation that enables timely fixes. The ideal candidate enjoys engaging with people, thrives in fast-paced operational environments, and can confidently balance technical investigation with real-time support for warehouse users.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large automotive client in the Bay Area is looking for a motivated and accomplished Design Project Coordinator to join their infrastructure team. The role requires a highly organized mindset, a... More passion for driving multi-disciplinary projects, and an unparalleled ability to pull people together to make things happen. Their program schedules push the limits of what is physically possible. This requires you to be extremely detail oriented, identify real hard barriers and drive the cross-functional teams to execute quickly at high quality. You will drive collaboration between Engineering disciplines, Construction, Manufacturing and Production to ensure our team?s goals are aligned with company priorities. You will work to understand the opportunities and challenges of each project, organize scattered information into a concise and complete message, document and communicate to every team member.What You?ll Do?Project Start-Up/Initiation including contracts, RFPs, work authorizations, creation and/or maintenance of project directories, cloud-based file sharing sites, opening project and sub-project numbers. Maintenance of logs (project IDs, scope, schedule, responsible parties), meeting coordination. Preparation of meeting agendas/notes. ?Design Documentation/Construction Administration Phases tasks include file sharing, contract and invoice management, design review documentation, meeting agendas, meeting minutes, issue resolution logs, design QA/QC initiation, RFI/Submittal logs, and managing deliverables and providing weekly updates. Weekly reports for important communications for tasks to EPC teams?Site visits including reviewing and documenting existing conditions or construction progress.?Coordination with AHJ?s including permit submissions, project reviews, processing fees. Familiar with permitting process, tracking and updating permit folders, tracking permit budget etc., ?Project Close-Out tasks include as-built documentation archiving including plan, equipment schedule, and single line consolidation.?Establishing processes to ensure easy work flow and hosting/leading meetings for project/ticket intake on a weekly basis ?Gather data from Design managers/CM?s on weekly/bi-weekly basis to be successful for populating various Gantt chartsPay Range for this role is $37 - $45 depending on years of experience and educationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Associate Product Manager, Community is responsible for delivering features that support engaging, healthy online communities and the tools that enable effective moderation and community... More management. This role focuses on discovery and delivery for specific community user journeys, working closely with product, editorial, engineering, and community partners.You?ll contribute to features that drive participation and quality interactions while building requirements and measurement designed to scale across multiple products and experiences.Job ResponsibilitiesPartner closely with community, editorial, design, and engineering teams to build and improve community features such as comments, forums, live discussions, events, and creator or member tools.Lead discovery and delivery for specific community-related user journeys, from ideation through launch and iteration.Synthesize user needs, business goals, and data insights into clear, actionable product requirements.Use experimentation, analytics, and qualitative feedback to inform prioritization and product decisions.Write clear PRDs, user stories, and acceptance criteria to support efficient execution.Build and maintain a prioritized backlog of community feature requests and enhancements.Partner with external vendors as needed to advocate for bug fixes, feature improvements, and timely delivery.Collaborate with engineering to ensure seamless integrations and reliable data flows across systems.Help define and track success metrics focused on engagement, participation, retention, and quality of interaction.Communicate priorities, tradeoffs, and progress to cross-functional stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Associate Product Manager, Membership is responsible for improving specific user journeys across the membership lifecycle, such as registration, subscription purchase, renewal, and cancellation.... More In this role, you?ll work cross-functionally with Marketing, Engineering, Design, Growth, and Customer Experience partners to optimize key lifecycle flows.You?ll collaborate closely with product teams to ship improvements quickly while building clear requirements and measurement that support reuse and consistency across multiple products and experiences.Job ResponsibilitiesPartner cross-functionally to define, launch, and optimize registration and subscription capabilities across multiple products.Work closely with engineering to ensure seamless integrations and intuitive user flows across identity and commerce systems.Synthesize user needs, business goals, and data insights into clear, actionable product requirements.Use experimentation, analytics, and qualitative feedback to inform prioritization and product decisions.Write clear PRDs, user stories, and acceptance criteria to support efficient delivery.Build and maintain a prioritized backlog of feature enhancements and bug fixes.Partner with external vendors as needed to advocate for fixes, improvements, and timely delivery.Help define and track success metrics focused on conversion, retention, and churn reduction.Communicate priorities, tradeoffs, and progress to cross-functional stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less