Job Search Results for service desk

Insight Global is hiring a Patient Surgical Scheduler onsite in Lowell, MA! *this is not a remote role.Schedule: Mon - Friday 8-4pm EST.OverviewThis role is responsible for coordinating and... More scheduling for both surgical, diagnostic and office-based exams and procedures according to provider schedules and established policies and procedures. The Scheduler will provide scheduling, procedural, and financial instructions to patients while supporting the providers, nurses, and other clinical staff. This role will report to the Office Manager.Responsibilities? Maintain surgical and procedure schedule for the facility? Coordinate all necessary providers and clinical staff for procedures? Maintain clear communication with patients and/or families throughout scheduling process? Identify and communicate critical information, including provider availability and special supply and equipment requests to nurses or other appropriate staff? Maintain schedule for pre-operative and post-operative patient appointments as necessary? Assemble pre-surgical packet and operative notes for billing purposes? Remain informed and maintain knowledge of all necessary hospital EMR and practice management systems? Liaise with hospital surgical personnel? Monitor insurance authorization for procedures? Provide patient appointment and procedure scheduling via both telephone and in-person interaction in office? Maintain quality standards as it relates to HIPAA regulations? Cover front desk operations as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Technical Support Engineer to work onsite at their client's facility in Corvallis, OR. This person will be working in a Tech Cafe (Service Desk) environment and will... More be the first point of contact with internal users for the troubleshooting any low/medium complexity PC issues, software application troubleshooting and support for the core Microsoft applications (Windows 11, Office Suite, etc.). Providing white glove service (both in person and virtually) for basic complexity service desk support activities, such as, but not limited to, data backup & migration, security administration, password resets, new user PC setup, etc. They will develop expertise and practical knowledge of applications within the business environment. Act as team member by providing information, analysis and recommendations in support of team efforts. This person will also assist with PC Lifecycle management activities (PC inventory and shipments to internal users). On occasion, they will take part in conducting functional test of conference rooms within scope.This will be an onsite role, Monday-Friday 8am-5pm PST (1 hour for lunch). Excludes major holidays.Compensation: $20.00-22.00/hrExact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave as required by the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a QC Lead, you will oversee projects of IT infrastructure and ensure that all team goals are met/projects are closed out. You will interact with project management team members, IT service... More desk, and any technicians that are tied to the project.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly organized and detail-oriented Operations Support Specialist to join our team. This entry-level role is ideal for someone who enjoys working with data, thrives in a fast-paced... More office environment, and is comfortable wearing multiple hats throughout the day.Candidates with backgrounds in logistics, office management, receptionist/front desk roles, administrative support, or other high-volume office environments are encouraged to apply. Strong Excel skills, computer proficiency, and the ability to multitask are essential.You?ll support daily operations by managing data, updating internal systems, organizing workflows, and helping maintain accurate records of electrical poles, cable routes, and system grids.Key ResponsibilitiesData & System SupportEnter, update, and maintain large volumes of operational data with accuracy.Work within internal systems to plot electrical poles, map cable connections, and update grid layouts.Perform data validation and quality checks to ensure accuracy across all records.Track updates, corrections, and workflow changes in real time.Excel & ReportingUse advanced Excel functions (pivot tables, lookups, formulas, filters) to organize and analyze data.Generate reports and summaries for operations, engineering, and management teams.Clean, merge, and format datasets to support daily workflows.Operational CoordinationSupport day-to-day operations by managing schedules, documentation, and workflow tracking.Communicate with internal teams to ensure smooth handoffs and timely updates.Assist with organizing files, records, and project information.General Office SupportHelp streamline processes and improve organization across the department.Take on a variety of administrative and operational tasks as needed.Adapt to shifting priorities and support multiple projects at once.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a QC Lead, you will oversee projects of IT infrastructure and ensure that all team goals are met/projects are closed out. You will interact with project management team members, IT service... More desk, and any technicians that are tied to the project. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. *Escalation point of issues or services forwarded from the IT Help Desk that may... More require hands on or onsite support *Answering IT requests via phone, email and walk-ins *Track request through call and incident tracking software (Autotask/Service Now) *Manage and resolve requests and as needed escalate calls using incident management system *Analyze, coordinate, and deliver timely and accurate problem resolutions for end users *Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. *Support business approved standard desktop software as well as business approved custom developed applications *Support business applications Quantum Geneva, MyAvatar E H R, only in the capacity of assistance to make sure the applications run on the Windows systems/images *Support business approved hardware PC/Laptops/ Printers/Projectors *Evaluate, test and recommend new software and hardware solutions to meet business needs and to determine integration issues with the current platform *Work with technical staff in other departments and within the managed services organization to help drive the highest levels of systems availability, clients notified and IT staff informed of any ongoing technical issues that impact multiple users *Co-responsibility for tracking equipment orders and shipments into the agency, incoming and outgoing *Creating and maintaining agency standard Images via Microsoft Deployment Tools system *Developing and updating knowledge base and standard operating procedures with new applications/ policies/FAQ information We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking a Systems Engineer to to help transition from on-premises to a modern, cloud-based environment. This position offers the opportunity to influence and build our future tech stack using... More the latest cloud technologies.Job duties include managing existing servers and applications, implementing new systems and applications, and monitoring the environment. This position will be working closely with DevOps and Help Desk, providing technical assistance for both teams. Duties/Responsibilities:?Work with IT leaders to develop strategies and plans to enhance client services, improve user effectiveness, and foster innovation.?Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.?Design, deploy, and support applications, network and systems, ensuring security, availability, and performance.?Design, develop and support IAM solutions.?Implementation and management of tools and processes for ongoing operations, including:oMonitoringoAlertingoSecurity ControlsoSystem redundancyoBackups/RestoreoDisaster Recovery?Troubleshoot and resolve issues, including networking, security, and systems-related challenges.?Collaborate with cross-functional teams to optimize performance and maintain system uptime.?Assist and provide backup coverage to technical support staff to provide end user technical support for all business systems?Document system configurations, procedures, and architecture for reference and compliance purposes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An Oncology provider in El Paso, TX is seeking a Patient Scheduler to join their team. In this role, you will be responsible for checking out patients, scheduling their next appointments, and... More potentially covering the check-in desk. You will work closely with the front desk staff to ensure smooth and efficient patient flow. Your key responsibilities will include scheduling office visits, diagnostic appointments, infusion therapy and lab work appointments, reviewing provider orders in the EMR, and scheduling 70-80 appointments per day. Additionally, you will assist patients with cost inquiries, refer them to financial counselors when necessary, identify scenarios requiring referrals, and collect co-pays and deductibles. This position requires experience in a healthcare setting, familiarity with EMR systems, strong communication and interpersonal skills, and excellent organizational abilities. You will thrive in a fast-paced oncology healthcare environment, collaborating with a dedicated team focused on patient care and efficiency.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This is a one-year, intensive leadership development role designed to prepare a high-potential candidate to become the President and part-owner of a new fire suppression supply and fabrication... More business.During the first year, you will work hands-on across two established fire suppression operations, splitting time between locations. You will learn every aspect of the business by doing the work yourself ? including warehouse operations, delivery, purchasing, inside and outside sales, fabrication, inventory management, and customer service. This is not a desk job. It is a gritty, roll-up-your-sleeves development program intended for candidates who want full operational ownership and long-term equity.Only individuals who demonstrate exceptional drive, work ethic, leadership ability, and results will transition into the full President role. Upon successful completion of the training year and purchase of an equity stake, you will launch and lead your own independent local fire sprinkler supply and fabrication company with full P&L responsibility and local decision-making authority, supported by national resources.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re looking for a motivated, hands-on Junior/Mid-Level System Administrator to support day-to-day infrastructure operations across a predominantly Windows-based environment. This role will work... More closely with a Senior System Administrator / Team Lead, gaining exposure across servers, virtualization, backups, endpoints, and basic networking.This is an ideal opportunity for someone coming from a service desk or junior infrastructure background who wants to grow into a broader systems role and take on more responsibility over time.Infrastructure & Systems Support- Support day-to-day administration of Windows Server environments- Assist with Active Directory user, group, and GPO management- Perform routine server tasks including patching, monitoring, and troubleshooting- Support virtualized environments (Hyper-V and/or VMware)- Assist with backup operations using tools such as Veeam, including monitoring job success and assisting with restores- Help maintain endpoint environments, including Windows 11 desktops and basic macOS administrationSupport endpoint and device management activities (imaging, provisioning, troubleshooting)Networking & Connectivity (Secondary Support)- Provide basic support for routing and switching, Wi-Fi connectivity, VPN connectivity issues (with guidance from the senior admin)- Escalate complex network or firewall issues to the Senior System Administrator while supporting diagnostics and documentationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less