Job Search Results for help desk

The company, is seeking a Senior Engineer specializing in software development in Windows environments. The Senior Software Engineer will work on sustaining efforts, and new feature development of... More company applications. The successful candidate will be able to create, analyze and implement product backlog items to be included in development projects. This job reports to the Sr. Software Manager, Software Engineering. Position Responsibilities:? Specify, design, develop, document and test new firmware functions in company products. ? Perform sustaining work on existing firmware?s in company products. ? Develop/sustain Windows SW applications used for various purposes throughout the product/component lifecycle. ? Complete individual assignments defined in JIRA with minimal supervision. ? Assist to solve reported field issues closely with company New Product Support and company Help Desk teams. ? Apply good judgment in meeting tight schedules while maintaining superior quality. ? Perform design reviews and code reviews. ? Collaborate with engineering team members to ensure project success and champion high quality throughout the project.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Entry-Level Semiconductor Equipment Support Technician professional to support semiconductor operations within a cleanroom environment. This is a hands-on, on-the-floor... More role working directly with on-site engineers to assist with tool installations, equipment maintenance, and basic troubleshooting - not an IT help desk position.The technician will support installation activities, maintenance tasks, and troubleshooting efforts while following strict cleanroom protocols and safety procedures. This role is ideal for someone comfortable in a fast-paced, physically active environment who can follow detailed instructions and collaborate closely with engineers and site teams to keep projects moving efficiently.Key Responsibilities? Assist engineers on-site with tool installation activities (may include material movement and setup)? Provide support for tool maintenance and day-to-day equipment tasks ? Support tool troubleshooting (basic triage, hands-on assistance as directed)? Follow cleanroom/fab protocols, safety procedures, and site requirements ? Work collaboratively with engineers and site teams to keep installation work movingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Help Desk Analyst for it's technology consulting client in Atlanta that will be responsible for providing tier 1 and 2 customer support for a range of IT-related issues.... More This will be a hybrid opportunity requiring 3-4 days/week onsite. Key duties include troubleshooting Computer hardware/Software issues, iPhones/iPads and Mifi devices, Mac OS, applications, networks, and operating systems. This role involves delivering IT training to new hires, maintaining IT documentation, managing onsite hardware inventory, and ensuring computers are updated with current Microsoft updates and security software. The analyst will also create new hire accounts in AD Manager and handle account and equipment termination procedures when employees leave. Issues that require advanced expertise are escalated to appropriate personnel.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An Insight Global client is looking for a data loss prevention engineer to join the security team. This person will Work within 2-week sprints and participate in daily standups; Manage and support... More DLP operations with a focus on Netskope; Create, deploy, and tune DLP policies across cloud and email environments; Monitor, triage, and respond to DLP alerts and incidents; Handle Tier-2 escalations (1?5 tickets/day) from help desk and SOC; Troubleshoot false positives, missed detections, and policy gaps. Support incident response and investigations related to data exposure. Manage changes and documentation within JiraSupport Netskope Secure Web Gateway (SWG) and CASB functionality. Deploy and configure Netskope Private Access solutions, including: ? Policy configuration? Use-case testing? User support? Document procedures, incidents, and policy changes clearly for audit and knowledge transfer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Systems Administrator to design, implement, and maintain IT solutions that support both internal and external users. You?ll join a team responsible for managing data... More centers, cloud platforms, and IT infrastructure across 700+ locations nationwide. The ideal candidate brings strong experience providing support and maintenance to IT networks, Infrastructure, and Microsoft technologies. This person will work cross functionally with profit center employees both remotely and onsite, system engineers, software developers and the IT help desk to maintain these IT system networks. Day to Day Requirements:? Providing remote and onsite technical desktop and Local Area Network support to employees ? Performing remote and onsite support for store startups, acquisitions, and other conversion activities ? Provide lifecycle testing and evaluation of computer equipment and commercial desktop software ? Assist in certification of all hardware and softwareRepair computer workstations and serversWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role will contribute to PM'ing contract process through completion (not negotiating deals but instead help desk tickets), process documentation and organization (storing things, saving things,... More updating process documentation, etc.), starting template drafts of SOWs, etc. to lay the foundation so managers can work through it more quickly. Potentially taking some standard deals, like amendments with small change no dollar value (no negations) but it would be one that is no partner facing, internal support.Performs a variety of complex administrative projects, with an emphasis on contracts administration for a department or a division, primarily related to a structured business process. Complete special projects as assigned. Review business contracts for data to be extracted, formatted and entered into business tools in conjunction with the contract stakeholders and /or after negotiated agreements are concluded. Data entry into contract database. Organize workflow to effectively monitor documentation submitted through multiple departments. Coordinate contract reviews through meeting, conference calls and email. Serve as a point of contact to educate user community in the Contract Management & Compliance Process. Other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Responsible for setting up, maintaining, and troubleshooting desktop computers, mobile devices, and related hardware (e.g., monitors, printers). Provides software support, responds to IT incidents,... More and assists with asset deployment and inventory tracking.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Help Desk Analyst for it's technology consulting client in Renothat will be responsible for providing tier 1 and 2 customer support for a range of IT-related issues. This... More will be a hybrid opportunity requiring 4 days/week onsite. Key duties include troubleshooting Computer hardware/Software issues, iPhones/iPads and Mifi devices, Mac OS, applications, networks, and operating systems. This role involves delivering IT training to new hires, maintaining IT documentation, managing onsite hardware inventory, and ensuring computers are updated with current Microsoft updates and security software. The analyst will also create new hire accounts in AD Manager and handle account and equipment termination procedures when employees leave. Issues that require advanced expertise are escalated to appropriate personnel.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client near Kirtland AFB is looking for an information Technology Specialist II to join an existing program. This candidate will primarily function within Special Access Programs (SAP) supporting... More several different DoD agencies. This role will support day-to-day activities within these Collateral, Sensitive Compartmented Information (SCI) and Special Access Programs. The type of support provided will range from basic tier 1&2 help desk functions, to hardware/software system configuration, upgrades and modifications, or maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation. The ideal candidate will have 5 years of experience in an enterprise, DoD environment, and will be well versed in Information Technology on both network and systems troubleshooting.Pay Range: 114K-115KExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable lawWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

JOB DESCRIPTION:Insight Global's engineering consulting firm client is seeking an IT Support Administrator to join their staff out of their New York City office. This individual should be a highly... More skilled, customer-focused IT professional who serves as the senior escalation point for end-user support within a 170+ person engineering firm, prioritizing clear communication and full ownership of issue resolution. Operating in a Microsoft-centric environment (Windows, M365, Azure), this role focuses on deeply understanding systems managed by external consultants and ensuring a seamless experience for internal users when standard help desk support falls short.Responsibilities:- Serve as the Tier 3 escalation point for complex end-user IT issues across Windows, M365, and Azure environments- Troubleshoot and resolve advanced issues involving endpoints, authentication, cloud applications, and connectivityPartner with external consultants while maintaining documentation, supporting user lifecycle processes, and ensuring effective communication and support readinessWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less