Job Search Results for healthcare
Feb 25, 2026
Asheville, NC
|
Medical Assistant
|
Contract-to-perm
|
$18 - $23 (hourly estimate)
{"JobID":499365,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-82.54,"Longitude":35.57,"Distance":null},"State":"North Carolina","Zip":"28806","ReferenceID":"HCA-b3a75d3c-1ada-4f94-bb3f-0b08868f4ced","PostedDate":"\/Date(1772037760000)\/","Description":"Rooming patients and preparing them for examinationsAssisting physicians with small procedures during patient visitsConducting patient assessments and recording medical historiesAssisting with the insertion and removal of IUDsProviding patient education and counseling on health maintenance and disease preventionMaintaining accurate patient records and ensuring compliance with healthcare regulationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"CMA- Women\u0027s Health","City":"Asheville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"CMA certification/diplomaExperience in Internal Medicine (IM), Family Medicine (FM), or Women?s HealthExperience administering immunizations and vaccinationsBLS certification","Skills":"Ability to handle a high volume of patients, especially if coming from a specialist backgroundFamiliarity with electronic medical records (EMR) systems, preferably Epic","Industry":"Medical Assistant","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.0000,"SalaryLow":18.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Rooming patients and preparing them for examinationsAssisting physicians with small procedures during patient visitsConducting patient assessments and recording medical historiesAssisting with the... insertion and removal of IUDsProviding patient education and counseling on health maintenance and disease preventionMaintaining accurate patient records and ensuring compliance with healthcare regulationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 26, 2026
Charlotte, NC
|
Financial Planning & Analysis
|
Perm
|
$68k - $85k (estimate)
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The Virtual Financial Consultant (VFC) partners with participants across higher education and healthcare institutions to deliver personalized retirement planning and financial guidance through... virtual interactions (Zoom). This role supports TIAA?s Retirement Solutions business and offers long-term career growth into Wealth Advisory, Retirement Income Consulting, and Asset Management. This is a highly visible, client-facing role focused on helping participants understand where they stand today and how to successfully prepare for retirement.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 20, 2026
Burlington, MA
|
Computer Engineering
|
Contract,Perm Possible
|
$57 - $71 (hourly estimate)
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This role is ideal for a highly experienced professional with a proven?track record?in enterprise SaaS application support who is ready to lead complex technical resolutions, elevate team capability, and drive systemic improvements across the product and support organization.?As a senior member of the Support Engineering team, you will:?Lead resolution of the most complex, high-severity technical issues across hosted and on-premises environments, serving as the primary escalation resource for the team.?Provide technical mentorship and guidance to Technical Services Engineers and Associate Technical Services Engineers, fostering skill development and knowledge sharing.?Drive proactive engineering efforts?building tools, automation, and monitoring solutions?to?identify?and prevent product issues before they?impact?customers.?Partner with Engineering, Product, IT Operations, and other stakeholders to translate support insights into systemic improvements.?Utilize expert-level knowledge of Java-based technologies, enterprise databases, and distributed systems to deliver exceptional support outcomes.??This is a customer-facing, senior individual contributor role requiring deep technical?expertise, strong leadership presence, and the ability to?operate?with autonomy in a fast-paced, globally distributed environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Senior Technical Services Engineer","City":"Burlington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Bachelor?s degree in Computer Science, Electronics, or?a related?field.?- 8+ years of experience supporting mission-critical, multi-tiered enterprise applications, with?demonstrated?progression in technical scope and responsibility.?- Hands-on experience in analysis, maintenance, support, implementation, and?testing of?software systems using Java, J2EE, and internet technologies.?- Expert-level knowledge of Java-based applications, including Java 11+ code, analyzing stack traces, error codes, and performance issues (e.g., memory leaks, thread contention, GC behavior, slow SQL queries).?- Advanced?proficiency?in web technologies and middleware such as WebLogic/WebSphere.?- Expert-level knowledge of relational databases (preferably Oracle), with the ability to design schemas, write and debug complex SQL queries, and diagnose performance issues.?- Extensive experience with SOAP and REST-based web services.?- Expert-level log analysis using tools like grep, with deep familiarity in structured (JSON, XML) and unstructured log formats.?- Advanced root cause analysis across distributed systems including microservices, APIs, and message queues.?- Expert-level experience with monitoring and analysis tools such as Splunk, ELK Stack, and AppDynamics.?- Proficiency?in writing, debugging, and?optimizing?Bash scripts for diagnostics and automation.?- Proven ability to engage with US/UK customers at a senior level, managing competing priorities and executive stakeholder expectations in a fast-paced environment.?- Comfortable working in dynamic environments with the flexibility to provide 24x7 on-call client support on a rotational basis.?- Deep domain knowledge in healthcare or US health insurance, particularly health plan claims administration and payer operations.?- Experience with?HealthRules?Payer or comparable CAPS solutions.","Skills":"- Familiarity with Salesforce as a case management platform.?- Experience supporting SaaS platforms in cloud-hosted (AWS or equivalent) environments.","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":71.0000,"SalaryLow":56.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a Senior Technical Services Engineer to join our customer support team and serve as a technical authority for the support of our?state-of-the-art?healthcare solutions. This role is... ideal for a highly experienced professional with a proven?track record?in enterprise SaaS application support who is ready to lead complex technical resolutions, elevate team capability, and drive systemic improvements across the product and support organization.?As a senior member of the Support Engineering team, you will:?Lead resolution of the most complex, high-severity technical issues across hosted and on-premises environments, serving as the primary escalation resource for the team.?Provide technical mentorship and guidance to Technical Services Engineers and Associate Technical Services Engineers, fostering skill development and knowledge sharing.?Drive proactive engineering efforts?building tools, automation, and monitoring solutions?to?identify?and prevent product issues before they?impact?customers.?Partner with Engineering, Product, IT Operations, and other stakeholders to translate support insights into systemic improvements.?Utilize expert-level knowledge of Java-based technologies, enterprise databases, and distributed systems to deliver exceptional support outcomes.??This is a customer-facing, senior individual contributor role requiring deep technical?expertise, strong leadership presence, and the ability to?operate?with autonomy in a fast-paced, globally distributed environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 23, 2026
Twentynine Palms, CA
|
Corporate Operations
|
Perm
|
$110k - $120k (estimate)
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Position provides oversight, direction and coordination for all operations and maintenance (O&M) activities at assigned jobsite to ensure adherence to contractual objectives. Position supervises and... coordinates activities of skilled trades workers engaged in maintaining and repairing equipment, structures, utility systems, buildings, and grounds at assigned jobsite.Description: Perform O & M Management administration functions, handling a variety of actions and problems relating to assigned contract(s).Monitor management plans are designed to accomplish contractual objectives and provide direction and support to subcontractors, support staff, trades, and crafts.Responsible for scheduling work to be performed.Responsible for submitting various monthly progress reports in accordance with contract and J&J requirementsManages and commits contract resources; monitors budgets on assigned contracts.Responsible for safety of all personnel on job, including sub-personnel, compliance with environmental standards and quality of work performed.Conducts training of staff, as well as safety meetings and briefings.Research and address customer and employee complaints.Works in field performing maintenance of HVAC systems and the remaining time on Contract Management tasksAdditional duties as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 26, 2026
Wilson, NC
|
Engineering (Non IT)
|
Perm
|
$100k - $150k (estimate)
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This position is well-suited for an estimating professional with a solid technical foundation who is ready to take ownership of estimates for moderately complex projects while continuing to develop expertise in market benchmarking, cost modeling, and capital project delivery across sectors such as industrial, life sciences, healthcare, and other commercial construction environments.Job Duties:? Prepare conceptual, schematic, design development, and construction-level cost estimates under the guidance of senior estimating and project leadership. ? Support the development of cost plans and estimate updates throughout the project lifecycle to align scope, schedule, and budget. ? Analyze drawings, specifications, and other project documentation to quantify materials, labor, and equipment costs. ? Assist in identifying key cost drivers, assumptions, risks, and escalation factors affecting project estimates. ? Collaborate with project management and project controls teams to support budgeting, forecasting, and cost reporting. ? Participate in value engineering and cost optimization exercises with design and construction partners. ? Support the review and evaluation of contractor bids, subcontractor proposals, and third-party cost estimates. ? Contribute to the development and maintenance of historical cost data, benchmarks, and estimating databases. ? Prepare estimate backup documentation and narratives suitable for internal and client review. ? Assist with cost comparisons, market research, and analysis of regional labor and material conditions. ? Participate in client and internal meetings to explain estimate development, assumptions, and variances. ? Support proposal and pursuit efforts by providing estimating assistance and cost input as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Mid-Level Estimator","City":"Wilson","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Working knowledge of cost estimating methodologies across multiple project phases. ?Solid understanding of construction cost components including labor, materials, equipment, and general conditions. ?Ability to perform quantity takeoffs and develop bottom-up estimates. ?Strong analytical skills with attention to detail and accuracy. ?Ability to interpret design documents and coordinate with technical disciplines. ?Proficiency in spreadsheet-based estimating and basic cost modeling. ?Effective written and verbal communication skills, with the ability to explain cost information clearly. ?Strong organizational skills with the ability to manage multiple assignments and deadlines. ?Collaborative mindset with the ability to work effectively within cross-functional project teams.?Bachelor?s degree in construction management, engineering, quantity surveying, architecture, or a related field. ?5?7 years of experience in construction cost estimating or related project cost roles. ?Experience supporting estimates for commercial or capital construction projects.","Skills":"?Experience estimating projects within sectors such as industrial, life sciences, healthcare, data centers, or large commercial construction. ?Familiarity with parametric estimating and benchmark-based cost planning. ?Experience using industry-standard estimating software and cost databases. ?Understanding of basic project controls concepts, including cost tracking and change management.","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":100000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Position Summary:The Project Estimator is responsible for preparing and supporting cost estimates for construction projects across various phases of design and delivery. This role works closely with... project management, project controls, design teams, and construction partners to develop accurate, well-supported cost estimates and cost plans. The Estimator contributes to conceptual, schematic, design development, and construction-level estimates, analyzes cost drivers and market conditions, and supports value engineering and cost optimization efforts. This position is well-suited for an estimating professional with a solid technical foundation who is ready to take ownership of estimates for moderately complex projects while continuing to develop expertise in market benchmarking, cost modeling, and capital project delivery across sectors such as industrial, life sciences, healthcare, and other commercial construction environments.Job Duties:? Prepare conceptual, schematic, design development, and construction-level cost estimates under the guidance of senior estimating and project leadership. ? Support the development of cost plans and estimate updates throughout the project lifecycle to align scope, schedule, and budget. ? Analyze drawings, specifications, and other project documentation to quantify materials, labor, and equipment costs. ? Assist in identifying key cost drivers, assumptions, risks, and escalation factors affecting project estimates. ? Collaborate with project management and project controls teams to support budgeting, forecasting, and cost reporting. ? Participate in value engineering and cost optimization exercises with design and construction partners. ? Support the review and evaluation of contractor bids, subcontractor proposals, and third-party cost estimates. ? Contribute to the development and maintenance of historical cost data, benchmarks, and estimating databases. ? Prepare estimate backup documentation and narratives suitable for internal and client review. ? Assist with cost comparisons, market research, and analysis of regional labor and material conditions. ? Participate in client and internal meetings to explain estimate development, assumptions, and variances. ? Support proposal and pursuit efforts by providing estimating assistance and cost input as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 27, 2026
Westlake Village, CA
|
QA
|
Perm
|
$100k - $130k (estimate)
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As part of a growing QA function, you will work alongside additional QA and test engineering resources to improve validation coverage, establish repeatable processes, and reduce risk in production releases.You will collaborate closely with firmware, backend, frontend, hardware, and operations teams to ensure quality expectations are clearly defined, testable, and validated before customer deployment.Responsibilities?Validate firmware, hardware, and dashboard releases against defined and approved scope?Partner with firmware, backend, frontend, hardware, and DevOps teams to clarify test expectations early in the development cycle?Participate in release readiness reviews by assessing risk, coverage, and known limitations?Support investigation and reproduction of customer impacting issues in collaboration with Support and Engineering?Provide limited assistance with shipment related validation and verification while operational processes and ownership continue to mature?Contribute to automated testing for critical system paths across device, API, and dashboard layers?Help evolve QA processes and workflows to improve consistency, predictability, and scalability?Communicate quality status, risks, and tradeoffs clearly to cross functional stakeholders?Work closely and build relationships with Company?s development partners to ensure product intent, quality, and on time product delivery?Perform other job-related duties as requiredCompensation: up to $130k (possible flex., based on experience) + benefitsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Software QA Engineer","City":"Westlake Village","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Experience testing connected systems such as IoT platforms, distributed services, or cloud-based applications?Familiarity with embedded firmware validation concepts and hardware integrated testing?Experience testing backend services and APIs?Strong understanding of test design, regression strategies, and risk-based testing?Experience validating production facing releases and assessing customer impact?Ability to identify gaps in coverage and communicate quality risk clearly?Ability to work effectively across engineering, product, operations, and support teams?Comfortable clarifying scope, asking questions, and pushing back on priorities using data and risk?Strong written and verbal communication skills?Pragmatic and outcomes focused, prioritizing impact over activity?Able to balance execution with continuous improvement while managing competing priorities","Skills":"?Experience contributing to automated test suites for UI, API, or system level testing?Familiarity with modern test frameworks and scripting languages used for automation?Understanding of CI pipelines and how automated tests support release validation?Experience working in regulated environments such as healthcare or life sciences?Experience supporting or validating systems used in logistics or supply chain contexts","Industry":"QA","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":130000.0000,"SalaryLow":100000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Senior Quality Assurance Engineer to help strengthen and scale quality across our IoT enabled cold chain logistics platform serving healthcare and pharmaceutical... customers.This role focuses on ensuring reliable and compliant behavior across embedded devices, cloud services, and customer dashboards. As part of a growing QA function, you will work alongside additional QA and test engineering resources to improve validation coverage, establish repeatable processes, and reduce risk in production releases.You will collaborate closely with firmware, backend, frontend, hardware, and operations teams to ensure quality expectations are clearly defined, testable, and validated before customer deployment.Responsibilities?Validate firmware, hardware, and dashboard releases against defined and approved scope?Partner with firmware, backend, frontend, hardware, and DevOps teams to clarify test expectations early in the development cycle?Participate in release readiness reviews by assessing risk, coverage, and known limitations?Support investigation and reproduction of customer impacting issues in collaboration with Support and Engineering?Provide limited assistance with shipment related validation and verification while operational processes and ownership continue to mature?Contribute to automated testing for critical system paths across device, API, and dashboard layers?Help evolve QA processes and workflows to improve consistency, predictability, and scalability?Communicate quality status, risks, and tradeoffs clearly to cross functional stakeholders?Work closely and build relationships with Company?s development partners to ensure product intent, quality, and on time product delivery?Perform other job-related duties as requiredCompensation: up to $130k (possible flex., based on experience) + benefitsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 28, 2024
New York, NY
|
System Administrator
|
Contract
|
$61 - $76 (hourly estimate)
{"JobID":377358,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.9690909090909,"Longitude":40.734,"Distance":null},"State":"New York","Zip":"10016","ReferenceID":"HTS-08f15720-55a8-4d54-b9bb-35fcb67de1dc","PostedDate":"\/Date(1724832873000)\/","Description":"Insight Global is looking for a Technical Ancillary Systems Analyst to join the Clinical Applications and Integrations organization at a large healthcare client in NYC. The Technical Consultant is responsible for Implementing and supporting an assigned portfolio of Clinical Ancillary Applications within one of our largest healthcare clients in Manhattan. They will be responsible for conducting day-to-day communication, monitoring, and maintaining applications. We are looking for someone who demonstrates a deep understanding of clinical operations, and works with vendors, project teams, and the clients Clinical Representatives/Subject Matter Experts, and end users to tailor the system to fit the organizations needs. They will routinely perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Clinical Ancillary systems. They will be responsible for developing and documenting the internal procedures that will be used in conjunction with assigned Clinical Ancillary applications. They will design, build, test, install, train and maintain those solutions. Having experience with Sterile Processing, Food Services, Temperature Monitoring (SPM, CBORD, Elpro etc.) is highly preferred but any ancillary system knowledge is acceptable. We need someone with experience working with cross functional teams (Servers, Network Security, Interfaces etc.) and willing to come onsite at least 3-4 days a week or whatever is required for the project at that time. The client locations are primarily in Manhattan but this person could also be needed in Long Island and Brooklyn depending on the project.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Ancillary Systems Analyst","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-7+ years of experience in Application Systems Analysis specifically within ancillary systems -Extensive experience troubleshooting and supporting additional ancillary or clinical applications -Experience managing upgrades, roll outs, deployments, documenting and testing of additional applications -Needs to be a go-getter and great communicator to work with stakeholders","Skills":"","Industry":"System Administrator","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":76.0000,"SalaryLow":60.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Technical Ancillary Systems Analyst to join the Clinical Applications and Integrations organization at a large healthcare client in NYC. The Technical Consultant is... responsible for Implementing and supporting an assigned portfolio of Clinical Ancillary Applications within one of our largest healthcare clients in Manhattan. They will be responsible for conducting day-to-day communication, monitoring, and maintaining applications. We are looking for someone who demonstrates a deep understanding of clinical operations, and works with vendors, project teams, and the clients Clinical Representatives/Subject Matter Experts, and end users to tailor the system to fit the organizations needs. They will routinely perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Clinical Ancillary systems. They will be responsible for developing and documenting the internal procedures that will be used in conjunction with assigned Clinical Ancillary applications. They will design, build, test, install, train and maintain those solutions. Having experience with Sterile Processing, Food Services, Temperature Monitoring (SPM, CBORD, Elpro etc.) is highly preferred but any ancillary system knowledge is acceptable. We need someone with experience working with cross functional teams (Servers, Network Security, Interfaces etc.) and willing to come onsite at least 3-4 days a week or whatever is required for the project at that time. The client locations are primarily in Manhattan but this person could also be needed in Long Island and Brooklyn depending on the project.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jun 04, 2025
Plymouth Charter Township, MI
|
Customer Service
|
Contract-to-perm
|
$14 - $18 (hourly estimate)
{"JobID":418664,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-83.4508181818182,"Longitude":42.3929090909091,"Distance":null},"State":"Michigan","Zip":"48170","ReferenceID":"PHX-f46ea3c7-b9fe-49b0-89f3-23e400f2d9c9","PostedDate":"\/Date(1749042974000)\/","Description":"An employer of Insight Global\u0027s is looking for onsite inbound CUTOMER SERVICE REPS to sit in the corporate location in Plymouth, MI. The group will be apart of building out a new team for the healthcare company and must have experience in a high call volume call center. The role will receive ~80 inbound calls a day from customers of the healthcare company to help with any questions, technical issues on the systems, and help guide through step-by-step instructions on how to upload documentation to the sites. We are looking for very strong customer service to support patients through uneasy times and will be responsible for working through an intake queue to perform data entry and metric. Sometimes, this role will make outbound calls to customers that need to be called back or to provide further information to complete the patients documents for packages to be shipped directly to their home. It is important that this individual has strong data entry skills and attention to detail. Must be flexible as the schedule may vary.SHIFT:Training: Monday-Friday2-4 weeks*2-3 weeks onsite trainingAfter Training: (5 Day work week) Monday-SaturdayBetween the 8 hours of operations of 8:00 AM EST-8:00 PM ESTSaturday: 9:00 AM EST - 5:00 PM EST *Hybrid schedule after training - 1 week onsite and 1 week remoteWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Inbound Customer Service Reqs (AM is Kristin Mlady)","City":"Plymouth Charter Township","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*THIS POSITION SITS ONSITE FULL TIME IN PLYMOUTH, MI.-1-3+ years of experience in an INBOUND customer service role with recent call center experience- Strong data entry/ typing experience- Experience with 3 computer screens (2 monitors and 1 laptop) -- all equipment provided-Proven record of good attendance-Proven customer service skills in previous experiences","Skills":"","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.0000,"SalaryLow":14.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An employer of Insight Global's is looking for onsite inbound CUTOMER SERVICE REPS to sit in the corporate location in Plymouth, MI. The group will be apart of building out a new team for the... healthcare company and must have experience in a high call volume call center. The role will receive ~80 inbound calls a day from customers of the healthcare company to help with any questions, technical issues on the systems, and help guide through step-by-step instructions on how to upload documentation to the sites. We are looking for very strong customer service to support patients through uneasy times and will be responsible for working through an intake queue to perform data entry and metric. Sometimes, this role will make outbound calls to customers that need to be called back or to provide further information to complete the patients documents for packages to be shipped directly to their home. It is important that this individual has strong data entry skills and attention to detail. Must be flexible as the schedule may vary.SHIFT:Training: Monday-Friday2-4 weeks*2-3 weeks onsite trainingAfter Training: (5 Day work week) Monday-SaturdayBetween the 8 hours of operations of 8:00 AM EST-8:00 PM ESTSaturday: 9:00 AM EST - 5:00 PM EST *Hybrid schedule after training - 1 week onsite and 1 week remoteWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Apr 03, 2026
New York, NY
|
Network Engineer
|
Contract
|
$46 - $57 (hourly estimate)
{"JobID":514889,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10016","ReferenceID":"HNJ-e087720f-6da0-43b5-b46d-401ba4fee1b2","PostedDate":"\/Date(1775235891000)\/","Description":"Insight Global is looking for a DAS Engineer to join the Network Engineering team of one of our largest healthcare clients in New York City. We need a DAS Engineer to analyze, configure, troubleshoot the cellular connection throughout the hospital locations. They must have extensive experience working within JMA and Prose DAS Systems. This role will be at least 3 days a week onsite at 1 Park Avenue.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"DAS Engineer","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1. Project Initiation \u0026 Scope Development1.Engage business stakeholders to define coverage objectives (clinical, public safety, enterprise mobility, etc.)2.Gather building data:a)Floorplans (CAD / BIM)b)Construction materialsc)Ceiling heightsd)Utility pathwayse)Identify building square footagef)Building maximum capacity3.Define performance requirements:1.Signal strength targets (e.g., -95 dBm or better)2.Throughput targets3.Capacity assumptions (devices per sq ft)4.Public Safety / First Responder requirements 4.Identify supported carriers:a)Verizonb)AT\u0026Tc)T-Mobile5.Identify spectrum bands required (low band, mid band, CBRS, C-band, Band 14, etc.)6.Confirm regulatory requirements (IFC, NFPA, local AHJ)7.Develop high-level budget estimates8.Establish project governance and milestones2. Technical Solution Development ? working with DAS integrator1.Coordinate predictive RF modeling (iBwave or equivalent)2.Includes on-site RF survey and baseline testing3.Determine DAS architecture:a)Passive vs Active DASb)Hybrid Fiber-Coaxc)Digital DASd)Efemto cell solutionse)DRAN solutions4. Define headend requirements:a)Powerb)Rack spacec)Environmental controls 5.Design fiber backbone requirements6.Determine most cost-effective DAS Solution7.Define antenna placement and zoning8.Determine signal source strategy:a)Off-air donorb)Small cellc)Carrier-provided BTSd)Baseband unit integration9. Define redundancy requirements10. Develop detailed Bill of Materials (BOM)11.Produce construction-ready design documentation3. RFP Development \u0026 Evaluation1.Develop detailed Statement of Work (SOW)2.Define performance specifications:a)Coverage thresholdsb)Carrier acceptance criteriac)Commissioning requirements3.Establish integration requirements:a)Networking backhaulb)Power and UPSc)Monitoring system integration4.Define warranty and SLA expectations5.Work with Contracts team to issue RFP to qualified DAS integrators6.Lead technical Q\u0026A sessions7.Evaluate proposals based on:a)Technical complianceb)RF design qualityc)Carrier relationshipsd)Cost structure (CapEx + OpEx)e)Experience in healthcare / enterprise environments8.Conduct vendor interviews and site references9.Develop scoring matrix10.Recommend vendor selection4. Carrier Signal Source Negotiation \u0026 Coordination1.Initiate engagement with carrier RF engineering teams2.Support Contract team to negotiate signal source delivery model:a)Carrier-provided base stationb)Neutral host agreementc)Signal source cost-sharing3.Define:a)One-time capital contributionb)Ongoing MRC (monthly recurring charges)c)Power and space allocation4.Coordinate spectrum activation timelines5.Coordinate carrier engineering survey 6.Facilitate technical interconnect requirements7.Obtain carrier design approval8.Coordinate carrier equipment installation9.Coordinate carrier commissioning and turn-up10.Manage carrier acceptance testing5. DAS Integration Vendor Oversight1.Review detailed RF design for compliance with performance requirements2.Approve construction drawings3.Validate equipment selection4.Review grounding and bonding design5.Oversee headend build-out6.Monitor fiber installation quality7.Conduct installation QA audits8.Ensure compliance with:a)Safety standardsb)Fire codec)Structured cabling standards6. Construction \u0026 Trade Coordination1.Coordinate facilities and environmental requirements with Project PM:a)Electrical contractorsb)Low-voltage contractorsc)General contractorsd)Facilities management2.Coordinate DAS cabling/equipment delivery3.Ensure pathway readiness before antenna install4.Schedule installation to minimize operational disruption5.Coordinate roof access (if donor or GPS antenna is used)6.Validate labeling and documentation standards7.Ensure grounding, lightning protection, and bonding compliance7. System Installation Oversight1.Supervise antenna installation and orientation2.Validate proper coax and fiber terminations3.Ensure headend equipment installation per manufacturer standards4.Confirm power redundancy implementation5.Oversee integration with network monitoring (if applicable)6.Verify alarm integration into NOC8. Testing \u0026 Validation1.Conduct post-installation RF sweep testing2.Perform grid testing (per floor)3.Validate signal strength compliance4.Validate SINR and throughput performance5.Conduct public safety acceptance testing (if required)6.Coordinate multi-carrier validation walkthrough7.Confirm handoff between sectors8.Ensure uplink and downlink performance compliance9.Validate failover and redundancy10.Ensure installation is neat and in a professional manner11.Review post iBwave heat maps and fiber test results.12.Review cable sweep and PIM test results.9. Documentation \u0026 Operational Turnover1.Review and approve as-built drawings2.Validate RF heatmaps match design expectations3.Review post iBwave heat maps and fiber test results.4.Review cable sweep and PIM test results.5.Ensure all carrier approval documentation is completed6.Collect warranty documentation and test results7.Transfer configuration documentation to operations8.Provide runbooks and escalation contacts9.Conduct operational training session for facilities / IT10.Ensure monitoring dashboards are functional11.Close project with final performance certification10. Budget \u0026 Financial Oversight1.Track capital spend vs approved budget2.Review change orders3.Validate carrier billing accuracy4.Review MRC charges5.Forecast expansion costs","Skills":"certification with DAS integrators","Industry":"Network Engineer","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a DAS Engineer to join the Network Engineering team of one of our largest healthcare clients in New York City. We need a DAS Engineer to analyze, configure, troubleshoot... the cellular connection throughout the hospital locations. They must have extensive experience working within JMA and Prose DAS Systems. This role will be at least 3 days a week onsite at 1 Park Avenue.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Nov 14, 2025
Boca Raton, FL
|
Managerial / Professional
|
Perm
|
$90k - $110k (estimate)
{"JobID":467521,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-80.1,"Longitude":26.37,"Distance":null},"State":"Florida","Zip":"33431","ReferenceID":"FTL-c20a92d2-7332-489f-a55a-5ed3a1e3f65d","PostedDate":"\/Date(1763146183000)\/","Description":"JOB DESCRIPTIONWe are seeking an experienced Operations Manager to drive operational excellence for our client in the wound care management software space. This role will focus on building and optimizing processes, managing SaaS tools, and ensuring smooth cross-functional collaboration. The ideal candidate thrives in fast-paced SaaS environments and has a strong background in process improvement, data analysis, and technical tooling. We are looking for a highly analytical and process driven individual to establish SLAs, optimize existing processes, and create new process flows where gaps are identified. This person will have the opportunity to help scale a growing organization during a time of unprecedented growth. Responsibilities 1.Process optimization and efficiencies: ?Map and streamline internal processes across departments (sales ? onboarding ? billing ? support). ?Identify bottlenecks in customer lifecycle and implement automation or tools to reduce manual work. ?Develop SOPs (standard operating procedures) for repeatable business functions. 2. Data, Reporting \u0026 Analytics?Create dashboards for KPIs: MRR, churn, LTV/CAC, ARR, and operational performance. ?Manage business intelligence tools (HubSpot, Salesforce, Asana, Notion, etc.). ?Provide actionable insights to leadership based on customer and revenue data. 3. Tooling \u0026 Systems Management?Own SaaS stack management (CRM, billing, analytics, project management, helpdesk). ?Evaluate new tools for scalability and cost efficiency. ?Ensure data integrity and integration between systems (e.g., HubSpot ? Quickbooks ? Product usage DB). 4. Finance \u0026 Compliance Support?Participate in benefit management and annual renewal/deployment process ?Support invoicing, revenue recognition, and spend tracking with finance. ?Help prepare operational inputs for board decks or investor updates. ?Ensure compliance processes are followed (especially for regulated industries like healthcare). 5. Customer Lifecycle Optimization?Manage and work with customer success to monitor onboarding times, renewal rates, and NPS. ?Build operational workflows for renewals, upsells, and billing adjustments. ?Implement automation for repetitive support or onboarding tasks. Key KPI\u0027s Examples ? Operational Efficiency: Time-to-close, onboarding time, SLA adherence. ?Financial: Revenue leakage prevention, billing accuracy, cost per acquisition. ?Customer Health: Retention rate, churn %, NPS. ?Internal Health: Tool adoption, cross-department handoff times, process automation coverage. This role pays between $90-110K with potential for annual bonuses based on business performanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Operations Manager","City":"Boca Raton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"REQUIRED SKILLS AND EXPERIENCECore Skills ?Process \u0026 Project management ?Analytics and reporting ? Excel, SQL basics, BI Tools ?Systems and automation ? SalesLoft, Salesforce and Hubspot, JIRA?Financial and Metrics - Understanding of SaaS KPIs, unit economics?Data analysis, Process design, Cross-functional communication?Communication ? Stakeholder alignment, meeting facilitation, documentation ? Problem Solving ? System thinking, root-cause, prioritization Experience: ? 5+ years in Operations, BizOps, RevOps, or similar roles. ? Experience working in a SaaS or tech company, ideally during growth or scaling. ? Strong background in process improvement and cross-functional project management. ? Hands-on experience with key SaaS tools: CRM (HubSpot/Salesforce), billing (Stripe/Chargebee), support tools (Zendesk/Intercom), and project tools (Asana/Jira/Notion). ? Ability to build and manage KPI dashboards (MRR, churn, onboarding, usage). ? Strong analytical skills; Excel/Sheets required (SQL a plus). ? Experience with workflow automation (Zapier, HubSpot workflows). ? Comfortable collaborating with Sales, CS, Product, Engineering, and Finance. ? Strong documentation and SOP creation experience. ? (Optional for healthcare SaaS) Familiarity with HIPAA/SOC 2 or regulated environments.","Skills":"","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":110000.0000,"SalaryLow":90000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
JOB DESCRIPTIONWe are seeking an experienced Operations Manager to drive operational excellence for our client in the wound care management software space. This role will focus on building and... optimizing processes, managing SaaS tools, and ensuring smooth cross-functional collaboration. The ideal candidate thrives in fast-paced SaaS environments and has a strong background in process improvement, data analysis, and technical tooling. We are looking for a highly analytical and process driven individual to establish SLAs, optimize existing processes, and create new process flows where gaps are identified. This person will have the opportunity to help scale a growing organization during a time of unprecedented growth. Responsibilities 1.Process optimization and efficiencies: ?Map and streamline internal processes across departments (sales ? onboarding ? billing ? support). ?Identify bottlenecks in customer lifecycle and implement automation or tools to reduce manual work. ?Develop SOPs (standard operating procedures) for repeatable business functions. 2. Data, Reporting & Analytics?Create dashboards for KPIs: MRR, churn, LTV/CAC, ARR, and operational performance. ?Manage business intelligence tools (HubSpot, Salesforce, Asana, Notion, etc.). ?Provide actionable insights to leadership based on customer and revenue data. 3. Tooling & Systems Management?Own SaaS stack management (CRM, billing, analytics, project management, helpdesk). ?Evaluate new tools for scalability and cost efficiency. ?Ensure data integrity and integration between systems (e.g., HubSpot ? Quickbooks ? Product usage DB). 4. Finance & Compliance Support?Participate in benefit management and annual renewal/deployment process ?Support invoicing, revenue recognition, and spend tracking with finance. ?Help prepare operational inputs for board decks or investor updates. ?Ensure compliance processes are followed (especially for regulated industries like healthcare). 5. Customer Lifecycle Optimization?Manage and work with customer success to monitor onboarding times, renewal rates, and NPS. ?Build operational workflows for renewals, upsells, and billing adjustments. ?Implement automation for repetitive support or onboarding tasks. Key KPI's Examples ? Operational Efficiency: Time-to-close, onboarding time, SLA adherence. ?Financial: Revenue leakage prevention, billing accuracy, cost per acquisition. ?Customer Health: Retention rate, churn %, NPS. ?Internal Health: Tool adoption, cross-department handoff times, process automation coverage. This role pays between $90-110K with potential for annual bonuses based on business performanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.