Job Search Results for automation
Mar 31, 2026
Sunnyvale, CA
|
Electrical Engineering
|
Contract
|
$48 - $60 (hourly estimate)
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Define electrical test methodologies for PCB and different subsystems by working with system integration EE team and technology teams.? Support detailed lab testing and debug efforts on various subsystems including sensors, power, audio, battery, low and high-speed interfaces etc. Conduct ESD testing on prototypes and support debug activities? Support new technology introduction.? Act as a subject matter expert to engineering staff and consult specifications to evaluate interface between hardware and software and operational and performance requirements of the overall system.? Develop scripts and tools for data collection and analysis? Own execution, interpretation, and reporting of electrical debug and test results.? Support system bring up, debug and factory processes? Clearly communicate test plans and results. Keep track of bugs encountered and fixed? Candidates will be evaluated based on their deliverables in hardware design, test and prototype builds, as well as documentation and communications with cross-functional teams.Pay rate: $60/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Electrical Engineer III","City":"Sunnyvale","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Good EE fundamentals. In depth knowledge of various EE subsystems and system level issues? Experience executing electrical tests on the bench. Familiarity with lab equipment such as oscilloscopes, DMM, e-load, power supply, power analyzer, spectrum analyzer, signal generator, and temp chamber.? Experience debugging ESD and EMC issues. ESD testing experience highly desired? High density Rigid/flex board integration experience. Rapid prototyping with what\u0027s available. Can-do attitude.? Ability to drive projects with high ambiguity, multiple paths, and fuzzy future to clarity.? Understanding of core tech areas, such as SoC, sensor, wireless, audio, display, interfaces (USB, MIPI, PCIE, SPI, I2C). Capable of designing, bringing up and evaluating projects from those areas.? Embedded software basics. Comfortable in looking into software log/code and familiarity with Python scripting? Use automation to help the team improve project quality, as well as scale to more projects.? A team player with strong communication skills. A self-motivated person who thrives in a cross-functional and fast-paced environment.","Skills":"? Bachelor\u0027s degree in Electrical engineering required.","Industry":"Electrical Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":60.0000,"SalaryLow":48.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for an Electrical Engineer to join one of the world's leading technology companies. This will be part of the Reality Labs organization which brings people around the world... through next generation Augmented, Mixed, and Virtual Reality. The main function of an electrical engineer is to design, develop, test or supervise the manufacturing and installation of electrical equipment, components, or systems for commercial, industrial, military or scientific use. A typical electrical engineer has the ability to make engineering drawings, and read and interpret blueprints.Job Responsibilities:? Review and approve plan layout, including creating new designs and modifications of existing designs.? Define electrical test methodologies for PCB and different subsystems by working with system integration EE team and technology teams.? Support detailed lab testing and debug efforts on various subsystems including sensors, power, audio, battery, low and high-speed interfaces etc. Conduct ESD testing on prototypes and support debug activities? Support new technology introduction.? Act as a subject matter expert to engineering staff and consult specifications to evaluate interface between hardware and software and operational and performance requirements of the overall system.? Develop scripts and tools for data collection and analysis? Own execution, interpretation, and reporting of electrical debug and test results.? Support system bring up, debug and factory processes? Clearly communicate test plans and results. Keep track of bugs encountered and fixed? Candidates will be evaluated based on their deliverables in hardware design, test and prototype builds, as well as documentation and communications with cross-functional teams.Pay rate: $60/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 01, 2026
Washington, DC
|
Software Engineering
|
Contract-to-perm
|
$52 - $65 (hourly estimate)
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Key Responsibilities:?Develop and maintain Digital Rights Management (DRM) solutions to manage access to protected digital assets.?Write, test, and deploy Java-based DRM functionalities across... various platforms.?Collaborate with security teams, system architects, and developers to integrate DRMO solutions into broader IT infrastructures.?Assist the Adobe Consulting team in building custom applications integrated with Adobe Experience Manager (AEM) Document Security.?Support and enhance Java web applications related to digital rights enforcement, access control, and document security.?Automate Information Rights Management (IRM) workflows, including encryption, document expiration policies, and compliance enforcement.?Develop integrations between DRM solutions and ICAM systems for identity-based access control.?Monitor system performance, troubleshoot DRM-related technical issues, and optimize DRMO operations.?Document development processes, system configurations, and security policies for future reference.?Troubleshoot Adobe Experience Manager (AEM) with back-end systems and databases in different environments.Hourly Pay Range During 9-month Contract Period: $50/hr - $70/hrConversion Salary Range upon conversion after contract: $150,000 - $180,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 14, 2026
Lowell, MA
|
Engineering (Non IT)
|
Perm
|
$38 - $44 (hourly estimate)
{"JobID":530419,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-71.2977,"Longitude":42.6338,"Distance":null},"State":"Massachusetts","Zip":"01852","ReferenceID":"BOS-155018b4-a152-43c7-9213-07f6dd40443e","PostedDate":"\/Date(1778770459000)\/","Description":"We?re working with a leading data center carrier client looking to bring on an Operating Engineer to support critical facility operations on 3rd shift. This person will be responsible for maintaining and troubleshooting mechanical and electrical systems in a mission-critical environment while ensuring uptime and safety standards are met. It?s a great opportunity for someone with strong hands-on experience in data centers or critical facilities who wants to be in a high-impact, fast-paced environment. Shift details: Week 1: Monday through Friday 11pm-7am Week 2: Tuesday Through Saturday 11pm-7amCompensation: $38.00 - $44.00/hour. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Operating Engineer","City":"Lowell","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 1-5 years of HVAC, mechanical, electric system, and industrial maintenance experience? Must possess a comprehensive and functional knowledge of data center MEP systems, including but not limited to UPS, generators, switchgear, breakers, PDUs, transfer switches, VFDs, chillers, A/Cs, humidifiers, air handling units, pumps, cooling towers, automation, fire suppression and alarm systems, electrical, mechanical and fire codes.? Excellent verbal, written communication and computer skills including ability to effectively communicate with internal and external customers? Ability to read blueprints, schematics, 1-lines and other technical document? The ability to perform maintenance and repairs of Data Center Mechanical and Electrical systems ? Complete and pass a minimum of two (2) TPC Engineering Skills training courses per month (course selection by Supervisor)? Satisfactorily pass the EPA Section 608 Technician Certification (Universal) ? deferrable up to 6 months","Skills":"? Refrigeration License? Electrician License","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":44.0000,"SalaryLow":38.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We?re working with a leading data center carrier client looking to bring on an Operating Engineer to support critical facility operations on 3rd shift. This person will be responsible for maintaining... and troubleshooting mechanical and electrical systems in a mission-critical environment while ensuring uptime and safety standards are met. It?s a great opportunity for someone with strong hands-on experience in data centers or critical facilities who wants to be in a high-impact, fast-paced environment. Shift details: Week 1: Monday through Friday 11pm-7am Week 2: Tuesday Through Saturday 11pm-7amCompensation: $38.00 - $44.00/hour. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 12, 2026
Palo Alto, CA
|
Laboratory Technician
|
Perm
|
$28 - $47 (hourly estimate)
{"JobID":540588,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-122.18,"Longitude":37.37,"Distance":null},"State":"California","Zip":"94304","ReferenceID":"NNJ-c359853b-935d-4e66-84e6-549a83b2e000","PostedDate":"\/Date(1781280467000)\/","Description":"Insight Global is seeking an Instrumentation Technician to join a biotechnology R\u0026D hub in Palo Alto. This individual will be responsible for operating and maintaining process equipment across multiple areas, initially supporting a small-scale fermentation laboratory with the opportunity to grow into pilot-scale equipment and operations over time. Responsibilities include performing preventive electrical and mechanical maintenance on a wide range of equipment to ensure optimal performance and minimal downtime, as well as troubleshooting issues across electrical, electronic, pneumatic, and mechanical systems. Lastly, this individual must also provide clear and responsive communication to internal customers.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Instrumentation Maintenance Technician","City":"Palo Alto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- AA/AS degree in Electrical, Electronic, and/or Instrumentation Technologies (or equivalent hands-on experience), with 3+ years of experience calibrating instrumentation, including electronic and pneumatic devices for temperature, pressure, flow, level, and weight (load cells). - Strong ability to independently troubleshoot, diagnose, and repair electrical/electronic systems, control loops (0?10 VDC, 4?20 mA), and process instruments (load cells, pH, temperature, agitation, pressure transmitters). - Ability to read and interpret PLC interfaces (Rockwell, Siemens, GE/Emerson) and HMI/SCADA systems (Intouch, WinCC, Inductive Automation, ControlLogix) for troubleshooting and maintenance (no heavy programming required). - Experience reading and working with P\u0026IDs and electrical diagrams for process equipment, industrial controls and instrumentation systems. - Hands-on experience performing preventive electrical and mechanical maintenance, using test equipment such as DVMs, ohm meters, oscilloscopes, and current loop analyzers. - Ability to follow SOPs/BOMs, maintain accurate documentation, and utilize Microsoft Office for reporting.","Skills":"- Experience within biotechnology, pharmaceutical, or laboratory environments - Technical training or education from a local trade school","Industry":"Laboratory Technician","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":47.0000,"SalaryLow":28.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an Instrumentation Technician to join a biotechnology R&D hub in Palo Alto. This individual will be responsible for operating and maintaining process equipment across... multiple areas, initially supporting a small-scale fermentation laboratory with the opportunity to grow into pilot-scale equipment and operations over time. Responsibilities include performing preventive electrical and mechanical maintenance on a wide range of equipment to ensure optimal performance and minimal downtime, as well as troubleshooting issues across electrical, electronic, pneumatic, and mechanical systems. Lastly, this individual must also provide clear and responsive communication to internal customers.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 12, 2026
Sandston, VA
|
Help Desk
|
Contract,Perm Possible
|
$28 - $35 (hourly estimate)
{"JobID":541065,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-77.27,"Longitude":37.51,"Distance":null},"State":"Virginia","Zip":"23150","ReferenceID":"RIC-e7b4ba79-53ec-4103-ba6b-9c647f6dac68","PostedDate":"\/Date(1781288547000)\/","Description":"We are seeking a skilled Data Center Technician/Engineer with a strong background in data center operations and experience with rack deployments \u0026 hardware technologies. The ideal candidate will be responsible for maintaining, monitoring, and optimizing data center infrastructure to ensure efficient performance and reliability.Key Responsibilities:? Infrastructure Management:? Install, configure, and maintain server hardware, storage systems, and networking equipment, including GPUs.? Monitor system performance, troubleshoot issues, and perform routine maintenance.? Manage and optimize GPU workloads for AI, machine learning, and data processing applications.? Monitoring and Reporting:? Utilize monitoring tools to track performance metrics and identify potential issues.? Generate reports on system performance and capacity planning.? Documentation and Compliance:? Maintain accurate documentation of configurations, procedures, and inventory.? Ensure compliance with data center policies and industry standards.? Collaboration:? Work closely with cross-functional teams to support project deployments and upgrades.? Provide technical support and training to team members and end-users.pay rate for this is 20-30/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Data Center Technician","City":"Sandston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Education:? Bachelor?s degree in Computer Science, Information Technology, or a related field, or equivalent experience.Experience:? 5+ years of experience in data center operations or IT support? Hands-on experience with data center technologies such as virtualization, cloud computing, and networking.Technical Skills:? Proficiency in server hardware configuration, RAID setups, and backup solutions.? Knowledge of networking protocols and configurations (TCP/IP, VLANs, etc.).Soft Skills:? Strong problem-solving abilities and attention to detail.? Excellent communication skills and a team-oriented mindset.Preferred Qualifications:? Experience with data center automation and orchestration tools.? Certifications in relevant technologies (e.g., NVIDIA Certified Professional, CompTIA, Cisco).Working Conditions:? Ability to lift heavy equipment and work in a fast-paced environment.? Willingness to work on-call and flexible hours as required.","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":35.0000,"SalaryLow":28.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a skilled Data Center Technician/Engineer with a strong background in data center operations and experience with rack deployments & hardware technologies. The ideal candidate will be... responsible for maintaining, monitoring, and optimizing data center infrastructure to ensure efficient performance and reliability.Key Responsibilities:? Infrastructure Management:? Install, configure, and maintain server hardware, storage systems, and networking equipment, including GPUs.? Monitor system performance, troubleshoot issues, and perform routine maintenance.? Manage and optimize GPU workloads for AI, machine learning, and data processing applications.? Monitoring and Reporting:? Utilize monitoring tools to track performance metrics and identify potential issues.? Generate reports on system performance and capacity planning.? Documentation and Compliance:? Maintain accurate documentation of configurations, procedures, and inventory.? Ensure compliance with data center policies and industry standards.? Collaboration:? Work closely with cross-functional teams to support project deployments and upgrades.? Provide technical support and training to team members and end-users.pay rate for this is 20-30/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Nov 10, 2022
Reston, VA
|
Software Engineering
|
Contract
|
$74 - $92 (hourly estimate)
{"JobID":239437,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-77.3266363636364,"Longitude":38.9604545454545,"Distance":null},"State":"Virginia","Zip":"20191","ReferenceID":"DC0-b9153b80-8878-4186-8d3c-0d0c1cdd0d79","PostedDate":"\/Date(1668118441000)\/","Description":"Insight Global is seeking a fully remote Cloud Architect to join a long-term program in support of a government program. The Cloud Architect provides the necessary technical expertise to architect and design cyber security solutions to be deployed into cloud-based and hybrid environments for Federal Government clients. This position requires thorough knowledge of cloud and security architectures, design methodologies, tools, and techniques employed to reduce the clients cyber security risk posture. The successful candidate will bring a consultative approach to solving our clients cyber security problems, coupled with demonstrated experience designing enterprise cybersecurity solutions utilizing cloud-based tools for Federal government clients. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Cloud Architect","City":"Reston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Minimum of 3 years of enterprise IT Architecture experience, combined with 5 years of hands-on enterprise IT engineering experienceExperience implementing technical solutions using COTS security tools in complex cloud-based, on-premises, and hybrid environments. Demonstrated experience:oArchitecting, designing, engineering, integrating, configuring, and deploying COTS solutionsoUnderstanding of 2 or more of these IT/Security functions; asset management, vulnerability management, identity and access management, network security, and data protection.oLeading enterprise IT solution activities from conceptual design to deployment and sustainmentoUnderstanding the data sets or information provided by COTS tools in support of the needs of the organizationoUnderstanding of Cloud Access Security Brokers, Cloud Security Posture Management, and Cloud Asset Management technologies. oUnderstanding of Zero Trust Architecture and solutionsExperience with automation tools such as Ansible, Puppet, Chef and DevOps practicesExperience with Infrastructure as Code (IaC) tools such as CloudFormation, TerraForm, Azure ARM templates","Skills":"","Industry":"Software Engineering","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":92.4300,"SalaryLow":73.9440,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a fully remote Cloud Architect to join a long-term program in support of a government program. The Cloud Architect provides the necessary technical expertise to architect... and design cyber security solutions to be deployed into cloud-based and hybrid environments for Federal Government clients. This position requires thorough knowledge of cloud and security architectures, design methodologies, tools, and techniques employed to reduce the clients cyber security risk posture. The successful candidate will bring a consultative approach to solving our clients cyber security problems, coupled with demonstrated experience designing enterprise cybersecurity solutions utilizing cloud-based tools for Federal government clients. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Feb 23, 2023
Charlotte, NC
|
Software Engineering
|
Perm
|
$100k - $115k (estimate)
{"JobID":266746,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-80.8173636363636,"Longitude":35.2092727272727,"Distance":null},"State":"North Carolina","Zip":"28208","ReferenceID":"CLT-6132f172-ed23-44bb-9e2c-5bbe07a92b03","PostedDate":"\/Date(1677168975000)\/","Description":"An employer is seeking a Power Platform CRM Application Development Lead to sit in Charlotte, NC. This position will be a permanent full-time role, working a hybrid schedule, two days in-office and three days remotely during the week. This person must provide support and configuration for both packaged and custom applications. This position, with minimal supervision, is responsible for designing, coding, testing, correcting, and documenting complex programs and scripts from agreed specifications, and subsequent iterations, using agreed standards and tools, to achieve a well-engineered result. Under the supervision of the Application Manager, the Application Development Lead is responsible for leading an application development team of 3 peers to deliver CRM applications based on detailed specifications. This will include migrating legacy CRM applications as well as new applications over to the DataWorks platform. Daily responsibilities will include the following: *Develop, design, and implement automated application built upon Microsoft Power Platform/Dynamics 365 CE in a lead role *Provide guidance and sharing best practices regarding Power Platform (Power Apps -- with focus on Model -Driven Apps, Power Automate) development *Design, code, test, deploy, maintain, enhance, and support software systems *Perform Code Reviews and approve Pull Requests for code produced by other team members *Work with business customers and IT business analysts in translating requirements into plans and specifications *Work in a team-based environment, communicating effectively with all levels of staff and management *Produce design and other technical documentation *Provide work estimates to project team *Troubleshoot applications and make recommendations for improvement *Coach and mentor 3 other developers on the teamWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Lead CRM Application Developer","City":"Charlotte","ExpirationDate":null,"PriorityOrder":0,"Requirements":"*5+ years\u0027 experience with .Net csharp enterprise business application development *3+ years\u0027 experience with CRM development *Experience with or ability to handle external application integrations, primarily with FTP and CRM *Application integrations with Microsoft DataWorks *PowerApps/Dynamics 365 Plugin, Custom Workflow, Client JavaScript, PCF development *Experience with source code control (GIT/TFS) and software configuration management tools *Experience with relational database (SQL Server) design and development *Strong JavaScript experience as well as experience with HTML5 and CSS *Experience with iterative and test-driven development practices *Experience developing in a continuous integration environment using source code control, automated testing, and build automation *Agile Methodology *Proficiency with the following tools and technologies: Microsoft Dynamics 365 CRM / current version of Visual Studio / Microsoft Office / SQL Server Reporting Service / SQL Server Management Studio / Visio / Microsoft Project","Skills":"*Angular/React frameworks *TypeScript *System integration experience (Azure Service Bus, Messaging Queue, SSIS) *Azure DevOps *Bachelor\u0027s Degree in Information Technology or Computer Science","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":115000.0000,"SalaryLow":100000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An employer is seeking a Power Platform CRM Application Development Lead to sit in Charlotte, NC. This position will be a permanent full-time role, working a hybrid schedule, two days in-office and... three days remotely during the week. This person must provide support and configuration for both packaged and custom applications. This position, with minimal supervision, is responsible for designing, coding, testing, correcting, and documenting complex programs and scripts from agreed specifications, and subsequent iterations, using agreed standards and tools, to achieve a well-engineered result. Under the supervision of the Application Manager, the Application Development Lead is responsible for leading an application development team of 3 peers to deliver CRM applications based on detailed specifications. This will include migrating legacy CRM applications as well as new applications over to the DataWorks platform. Daily responsibilities will include the following: *Develop, design, and implement automated application built upon Microsoft Power Platform/Dynamics 365 CE in a lead role *Provide guidance and sharing best practices regarding Power Platform (Power Apps -- with focus on Model -Driven Apps, Power Automate) development *Design, code, test, deploy, maintain, enhance, and support software systems *Perform Code Reviews and approve Pull Requests for code produced by other team members *Work with business customers and IT business analysts in translating requirements into plans and specifications *Work in a team-based environment, communicating effectively with all levels of staff and management *Produce design and other technical documentation *Provide work estimates to project team *Troubleshoot applications and make recommendations for improvement *Coach and mentor 3 other developers on the teamWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Mar 23, 2026
Oakland, CA
|
Programmer / Developer
|
Contract
|
$68 - $85 (hourly estimate)
{"JobID":509693,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.27,"Longitude":37.8,"Distance":null},"State":"California","Zip":"94612","ReferenceID":"SFR-38ef6e60-ca94-4a55-95d6-a13efe708a51","PostedDate":"\/Date(1774281271000)\/","Description":"Insight Global is looking for a AI Architect/ Technical Lead to join one of the largest utility companies supporting their AI Accelerator Program. The AI Architect is responsible for end-to-end design, assessment, and delivery of Generative AI and AI Agent solutions across the enterprise. This role leads use-case discovery, feasibility assessment, architecture design, and implementation of AI agents, with a strong focus on business value realization, responsible AI, and scalable cloud-native architectures.The architect works closely with business stakeholders, product owners, and engineering teams to vet GenAI use cases, define target-state architectures, and build production-grade AI agents leveraging platforms such as AWS Bedrock, Snowflake, and Palantir AIP.Key Responsibilities?Lead technical discovery and solution architecture for selected AI use cases?Design GenAI solutions using AWS Bedrock, Snowflake, and supporting services?Define data flows, model interaction patterns, and integration points?Anticipate security, legal, and risk requirements during governance reviews?Guide POC development and transition successful pilots to production?Establish reusable patterns and reference architectures for scaleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"AI Solution Architect / Technical Lead","City":"Oakland","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Lead GenAI and AI Agent use-case discovery, assessment, and prioritization in collaboration with business and technology stakeholders.?Evaluate use cases for business value, feasibility, risk, data readiness, and ROI, and recommend go/no-go decisions.?Design end-to-end architectures for AI agents and GenAI solutions, including RAG, agent orchestration, tool calling, and integrations.?Build and oversee implementation of production-grade AI agents using AWS Bedrock, Snowflake, and Palantir AIP.?Define reference architectures, design standards, and best practices for enterprise GenAI and agentic systems.?Perform GenAI risk, security, and Responsible AI assessments, defining guardrails and human-in-the-loop controls.?Integrate AI agents with enterprise data platforms and business systems to enable decision automation and intelligence.?Establish evaluation, monitoring, and performance metrics for AI agents (accuracy, hallucination risk, latency, cost).?Local Bay Area availability for in-person collaboration","Skills":"","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":85.0000,"SalaryLow":68.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a AI Architect/ Technical Lead to join one of the largest utility companies supporting their AI Accelerator Program. The AI Architect is responsible for end-to-end... design, assessment, and delivery of Generative AI and AI Agent solutions across the enterprise. This role leads use-case discovery, feasibility assessment, architecture design, and implementation of AI agents, with a strong focus on business value realization, responsible AI, and scalable cloud-native architectures.The architect works closely with business stakeholders, product owners, and engineering teams to vet GenAI use cases, define target-state architectures, and build production-grade AI agents leveraging platforms such as AWS Bedrock, Snowflake, and Palantir AIP.Key Responsibilities?Lead technical discovery and solution architecture for selected AI use cases?Design GenAI solutions using AWS Bedrock, Snowflake, and supporting services?Define data flows, model interaction patterns, and integration points?Anticipate security, legal, and risk requirements during governance reviews?Guide POC development and transition successful pilots to production?Establish reusable patterns and reference architectures for scaleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 14, 2026
Lowell, MA
|
Engineering (Non IT)
|
Perm
|
$38 - $44 (hourly estimate)
{"JobID":530428,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-71.2977,"Longitude":42.6338,"Distance":null},"State":"Massachusetts","Zip":"01852","ReferenceID":"BOS-0f075b7d-9af1-4310-9d6c-e2d9e7a4bae4","PostedDate":"\/Date(1778770678000)\/","Description":"We?re working with a leading data center carrier client looking to bring on an Operating Engineer to support critical facility operations on 3rd shift. This person will be responsible for maintaining and troubleshooting mechanical and electrical systems in a mission-critical environment while ensuring uptime and safety standards are met. It?s a great opportunity for someone with strong hands-on experience in data centers or critical facilities who wants to be in a high-impact, fast-paced environment. Shift details: 10pm- 8am Friday through Monday Compensation: $38.00 - $44.00/hour. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Operating Engineer","City":"Lowell","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 1-5 years of HVAC, mechanical, electric system, and industrial maintenance experience? Must possess a comprehensive and functional knowledge of data center MEP systems, including but not limited to UPS, generators, switchgear, breakers, PDUs, transfer switches, VFDs, chillers, A/Cs, humidifiers, air handling units, pumps, cooling towers, automation, fire suppression and alarm systems, electrical, mechanical and fire codes.? Excellent verbal, written communication and computer skills including ability to effectively communicate with internal and external customers? Ability to read blueprints, schematics, 1-lines and other technical document? The ability to perform maintenance and repairs of Data Center Mechanical and Electrical systems ? Complete and pass a minimum of two (2) TPC Engineering Skills training courses per month (course selection by Supervisor)? Satisfactorily pass the EPA Section 608 Technician Certification (Universal) ? deferrable up to 6 months","Skills":"? Refrigeration License? Electrician License","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":44.0000,"SalaryLow":38.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We?re working with a leading data center carrier client looking to bring on an Operating Engineer to support critical facility operations on 3rd shift. This person will be responsible for maintaining... and troubleshooting mechanical and electrical systems in a mission-critical environment while ensuring uptime and safety standards are met. It?s a great opportunity for someone with strong hands-on experience in data centers or critical facilities who wants to be in a high-impact, fast-paced environment. Shift details: 10pm- 8am Friday through Monday Compensation: $38.00 - $44.00/hour. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 03, 2026
Columbus, OH
|
Help Desk
|
Contract-to-perm
|
$26 - $33 (hourly estimate)
{"JobID":537129,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-82.98,"Longitude":39.98,"Distance":null},"State":"Ohio","Zip":"43219","ReferenceID":"COL-3602096a-1cbd-4940-b6b2-cd749bd27ea5","PostedDate":"\/Date(1780487742000)\/","Description":"Insight Global is looking for a senior service desk analyst. Candidates will serve as the primary escalation point for Tier 1 and Tier 2 analysts for complex or non-standard incidents. They will independently resolve advanced incidents involving hardware, software, mobile devices, Microsoft 365 services, line of business apps, and contact center system while performing deep technical troubleshooting, root cause analysis, and permanent solution implementation. Candidates will support device imaging, application deployments, endpoint configuration, patching, and advanced workstation issues as required. ? Develop, maintain, and enhance technical knowledge base content, SOPs, and internal documentation. ? Analyze ticket trends and operational data to identify recurring issues and recommend process or technology improvements. ? Contribute to operational reporting and service desk metrics to improve performance and customer experience. ? Participate in major incident response, including coordination, communication, and after-action reviews. ? Partner with infrastructure, network, application, and security teams to improve resolution at the service desk level. ? Participate in service desk projects and operational initiatives (e.g., Kanban board optimization, process refinements). ? Provide thought leadership for procedure and policy adjustments that improve KPIs and the customer service experience. Pay: 32-36.hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Service Desk Analyst","City":"Columbus","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Bachelor?s degree or reputable certifications in information technology or a related field, or equivalent hands-on experience in technical support roles. ? 4?6 years of experience in IT service desk, deskside support, or similar technical support environments, including advanced escalation responsibilities. ? Advanced experience supporting industry-standard software and technologies, including Microsoft Office, Adobe products, mobile platforms, remote access tools, and telephony systems. ? Advanced analytical and problem-solving skills, with experience identifying trends, interpreting ticket data, and driving continuous improvement through automation, scripting, and reporting leveraging ITSM and analytics tools ? CompTIA A+, Network+, Microsoft certifications, Cisco Certifications, or ITIL Foundation certification (2 or more certs required) ? Exceptional customer service, communication, and interpersonal skills, with the ability to clearly explain complex technical issues to non-technical audiences and influence outcomes. ? Demonstrate history of participation in major incident response. ? Experience supporting a 24x7 operational environment or high-volume (Global Enterprise) service desk, with many remote based employees.","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":33.0000,"SalaryLow":26.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a senior service desk analyst. Candidates will serve as the primary escalation point for Tier 1 and Tier 2 analysts for complex or non-standard incidents. They will... independently resolve advanced incidents involving hardware, software, mobile devices, Microsoft 365 services, line of business apps, and contact center system while performing deep technical troubleshooting, root cause analysis, and permanent solution implementation. Candidates will support device imaging, application deployments, endpoint configuration, patching, and advanced workstation issues as required. ? Develop, maintain, and enhance technical knowledge base content, SOPs, and internal documentation. ? Analyze ticket trends and operational data to identify recurring issues and recommend process or technology improvements. ? Contribute to operational reporting and service desk metrics to improve performance and customer experience. ? Participate in major incident response, including coordination, communication, and after-action reviews. ? Partner with infrastructure, network, application, and security teams to improve resolution at the service desk level. ? Participate in service desk projects and operational initiatives (e.g., Kanban board optimization, process refinements). ? Provide thought leadership for procedure and policy adjustments that improve KPIs and the customer service experience. Pay: 32-36.hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.