Job Search Results for help desk
Sep 17, 2024
Miami, FL
|
Help Desk
|
Contract
|
$33 - $41 (hourly estimate)
{"JobID":381240,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-80.2926363636364,"Longitude":25.839,"Distance":null},"State":"Florida","Zip":"33166","ReferenceID":"MIA-2602df32-f4c4-40ff-81df-8e68d7729257","PostedDate":"\/Date(1726564652000)\/","Description":"pay range-35-40/hourWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"L3 Technician","City":"Miami","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelors degree or minimum 4 years of equivalent related work experience along with field specific certificationsMinimum 3 years experience working in a high call volume, time sensitive support environment for a large company, supporting users in MDM Airwatch, InTune, Duo, iTunes, Samsung Knox","Skills":"Minimum 3 years experience working with airlinesAdvanced level knowledge of AirWatch and or InTuneApple Certified Support Professional Certification or equivalent experience","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":41.0000,"SalaryLow":32.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
pay range-35-40/hourWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that... believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Mar 03, 2026
Boydton, VA
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Help Desk
|
Contract
|
$18 - $22 (hourly estimate)
{"JobID":501729,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-78.38,"Longitude":36.66,"Distance":null},"State":"Virginia","Zip":"23917","ReferenceID":"RIC-2e7ee3d6-ad16-42a8-918d-49f55339a919","PostedDate":"\/Date(1772552633000)\/","Description":"Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Boydton, VA. This is an exciting role for those looking to gain fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality.Pay Range: $15/hr. - $22/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Data Center Logistics - CC","City":"Boydton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Supporting deployment of on-site datacenter physical infrastructure Installing, replacing and troubleshooting Cables and Hardware Handling data bearing devices (ex. Hard drives, solid state drives, etc.) Working within a ticket-based environment Performs assigned Logistics/Warehouse Support tasks and escalates issues during high-volume work activity or escalation-based situations Performs data entry to document inbound and outbound packages Ensures accurate documentation of incoming and outgoing deliveries as well as records Performs cycle audits and data corrections to ensure all inventory controls are met","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Boydton, VA. This is an exciting role for those looking to gain... fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality.Pay Range: $15/hr. - $22/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 09, 2026
Niskayuna, NY
|
Help Desk
|
Contract-to-perm
|
$26 - $32 (hourly estimate)
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This individual will be a full-time employee and will be responsible for providing preventive and remedial maintenance for all standard desktop devices and supporting hardware. The desktop equipment... list for each site includes a variety of PC systems (with keyboards, monitors, card readers, and mice) from major manufacturers. Supporting hardware is primarily printers, scanners, web cameras, headsets, card readers, projectors, and KVM switches. They will be expected to provide periodic and preventative maintenance services based upon Original Equipment Manufacturer (OEM) recommendations and responsible for maintaining inventory at the minimum levels necessary to maintain operations and reduce obsolescence of spare parts.$28/hr to $33/hrExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 10, 2026
Sandston, VA
|
Help Desk
|
Contract,Perm Possible
|
$17 - $21 (hourly estimate)
{"JobID":504832,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-77.27,"Longitude":37.51,"Distance":null},"State":"Virginia","Zip":"23150","ReferenceID":"RIC-cf0f05b4-f9f0-404d-9d64-07921767c2ea","PostedDate":"\/Date(1773170624000)\/","Description":"Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Richmond, VA. This is an exciting role for those looking to gain fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality. pay rate for this is 20-22/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Data Center Inventory \u0026 Asset Management Technician","City":"Sandston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Supporting deployment of on-site datacenter physical infrastructure Installing, replacing and troubleshooting Cables and Hardware Handling data bearing devices (ex. Hard drives, solid state drives, etc.) Working within a ticket-based environment Performs assigned Logistics/Warehouse Support tasks and escalates issues during high-volume work activity or escalation-based situations Performs data entry to document inbound and outbound packages Ensures accurate documentation of incoming and outgoing deliveries as well as records Performs cycle audits and data corrections to ensure all inventory controls are met","Skills":"Comptia A+ \u0026 ITF","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.0000,"SalaryLow":16.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Richmond, VA. This is an exciting role for those looking to gain... fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality. pay rate for this is 20-22/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 28, 2026
Jacksonville, FL
|
Help Desk
|
Contract
|
$28 - $35 (hourly estimate)
{"JobID":523998,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-81.65,"Longitude":30.33,"Distance":null},"State":"Florida","Zip":"32202","ReferenceID":"JAX-8ac274a2-105e-41d5-8398-089cd86fc322","PostedDate":"\/Date(1777388893000)\/","Description":"Insight Global is looking for a traveling Field Technician to join a managed service program for a client in the Financial Services industry. This person will be based out of Southeast Florida (Ft. Lauderdale, Coral Gables, Boca) and will be responsible for supporting PC/Hardware issues for all branch locations in South Florida (Greater Ft. Lauderdale/Miami area, Naples/Ft. Myers, Tampa). The Technician will handle the majority of hardware support/troubleshooting in person and will be reimbursed for travel (mileage, lodging, etc.). Common issues will include PC/Desktop support, network setup and troubleshooting and printer support/troubleshooting. There will be instances where they will provide support virtually and potential candidates must be familiar with troubleshooting issues both in person and virtually. This person will be assigned a branch location closest to their place of residence to report to, but will be on road supporting branches roughly 50% of the time. pay range 22-25/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Field Service Technician","City":"Jacksonville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3+ years of experience in a PC Technician/Field Tech role Thorough knowledge of computer systems \u0026 IT Components Experience supporting enterprise IT environments Experience w/ remote PC troubleshooting LAN/WAN network troubleshooting Printer support experience Understanding of internet security and data privacy principles Willingness to travel (50%) ? there will be mileage/expense reimbursement","Skills":"Relevant certifications (CompTIA, A+, CCNA, etc.)","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":35.0000,"SalaryLow":28.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a traveling Field Technician to join a managed service program for a client in the Financial Services industry. This person will be based out of Southeast Florida (Ft.... Lauderdale, Coral Gables, Boca) and will be responsible for supporting PC/Hardware issues for all branch locations in South Florida (Greater Ft. Lauderdale/Miami area, Naples/Ft. Myers, Tampa). The Technician will handle the majority of hardware support/troubleshooting in person and will be reimbursed for travel (mileage, lodging, etc.). Common issues will include PC/Desktop support, network setup and troubleshooting and printer support/troubleshooting. There will be instances where they will provide support virtually and potential candidates must be familiar with troubleshooting issues both in person and virtually. This person will be assigned a branch location closest to their place of residence to report to, but will be on road supporting branches roughly 50% of the time. pay range 22-25/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 22, 2026
Corpus Christi, TX
|
Help Desk
|
Contract-to-perm
|
$36 - $45 (hourly estimate)
{"JobID":521793,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-97.39,"Longitude":27.8,"Distance":null},"State":"Texas","Zip":"78409","ReferenceID":"KCM-025785a4-aeeb-4757-8aa2-0e6d2de4bd5a","PostedDate":"\/Date(1776863290000)\/","Description":"Insight Global is seeking a Desktop Support Analyst to join our Endpoint Services Team in Rosemount, MN or Corpus Christi, TX. This position will allow the opportunity to support internal customers both remotely and in person with various different hardware/software related issues. You will be responsible for setting up and supporting Windows workstations and peripheral devices (e.g., monitors, docking stations, etc.), VoIP phones and conference room technologies, occasionally installing (rack/cable) servers and network switches, etc. This is a customer facing role, where you will have the opportunity to build strong relationships with customer, peers, and suppliers. You will also be working hand in hand with neighboring infrastructure teams and will likely be able to grow your professional skills in networking, servers, cybersecurity, etc. This position is onsite 5 days a week in Rosemount, MN.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Desktop Support Analyst","City":"Corpus Christi","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Experience supporting Windows OS environments and setting up PC devices?Experience building laptops/desktops (windows 10 or newer)?2+ years of experience troubleshooting hardware and software related issues?Workstation support (printers, physical desktops, scanners, phones, etc.)?Experience providing direct (remote or in-person) technical support to customers?Experience with using and supporting Microsoft 365 products and services, including MS Teams and SharePoint","Skills":"?Experience using ServiceNow for tracking incidents and requests?Experience using Microsoft SCCM and/or Microsoft Intune?Experience with PowerShell scripting, any automation?Experience leveraging AI","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Desktop Support Analyst to join our Endpoint Services Team in Rosemount, MN or Corpus Christi, TX. This position will allow the opportunity to support internal customers... both remotely and in person with various different hardware/software related issues. You will be responsible for setting up and supporting Windows workstations and peripheral devices (e.g., monitors, docking stations, etc.), VoIP phones and conference room technologies, occasionally installing (rack/cable) servers and network switches, etc. This is a customer facing role, where you will have the opportunity to build strong relationships with customer, peers, and suppliers. You will also be working hand in hand with neighboring infrastructure teams and will likely be able to grow your professional skills in networking, servers, cybersecurity, etc. This position is onsite 5 days a week in Rosemount, MN.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 25, 2026
Bellefonte, AR
|
Help Desk
|
Contract
|
$14 - $18 (hourly estimate)
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A client/employer of Insight Global is seeking an experienced and detail-oriented Tier 2 Technical Support Specialist. This role serves as an escalation point for Tier 1 support, responsible for... troubleshooting and resolving more complex security, access control, and identity-related issues across enterprise systems. The Tier 2 Specialist will ensure timely resolution, proper escalation, and accurate documentation while supporting a highly regulated, fast-paced environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Oct 09, 2025
Cary, NC
|
Help Desk
|
Contract-to-perm
|
$32 - $40 (hourly estimate)
{"JobID":453557,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-78.79,"Longitude":35.78,"Distance":null},"State":"North Carolina","Zip":"27513","ReferenceID":"HOU-0dd87001-eae8-4377-b46c-86a0eb093f4a","PostedDate":"\/Date(1760019664000)\/","Description":"The On-Site IT Operations Engineer is responsible for working in a security constructed mindset while ensuring work is carried out in a discreet fashion with extreme confidentiality and urgency in our Corporate Headquarters environment. This role requires a strong understanding of IT systems, hardware, and software used in a Corporate environment. The IT Operations Engineer ensures the smooth operation of IT infrastructure, resolves technical issues, provides user training, and collaborates with internal and external stakeholders to support the integration and optimization of IT systems for multiple Corporate Sites across Cornerstone Building Brands.Promptly respond to Executive technology support issues 24x7x365.Work closely with the IT Service Center and other IT support functions to provide first, second, and third-line technical support for executive issues, ensuring assigned tickets are responded to, diagnosed, and resolved swiftly and effectively in line with operational level agreements and service level objectives. Ensure outstanding tickets are regularly updated to reflect the status.Maintain confidentiality and privacy in all dealings with executives.Provide Level II technical support to end-users for IT including diagnosing and resolving hardware, software, and network-related issues.Administer and maintain IT, including user account management, access control, security configurations, and software updates.Collaborate with internal stakeholders and vendors to identify IT hardware and software requirements specific to the IT environment.Participate in evaluating and recommending appropriate IT solutions.Maintain accurate documentation of IT assets, configurations, procedures, and troubleshooting guides.Log and track user-reported incidents and service requests using a ticketing system, ensuring timely resolution within agreed SLAs.Assist in the setup, configuration, and maintenance of IT infrastructure, including networks, servers.Stay informed about industry trends, emerging technologies, and best practices related to IT.Propose and support improvement implementation to enhance IT processes, increase efficiency, and optimize system performance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Operations Engineer","City":"Cary","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2+ years of experience in providing IT support.Strong knowledge of IT systems, hardware, software, and networking concepts.Ability to work in a fast-paced environment with a focus on user experience and minimizing downtime.Proficiency in troubleshooting and resolving technical issues in IT environments.Excellent communication and interpersonal skills, with the ability to train and educate end users.Experience with system administration tasks, such as user management, software updates, and edge device administration.Strong understanding of network infrastructure, maintenance, and cybersecurity principles.Knowledge of computer hardware, including legacy PC hardware and operating systems, is a plus.Proficiency in Microsoft 365 tools (e.g., Outlook, OneDrive, Excel, PowerPoint, SharePoint).Ability to work independently and manage multiple tasks in a fast-paced environment.Strong problem-solving, analytical, and documentation skills.Must have a valid driver?s license and be willing to travel up to 25%.","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The On-Site IT Operations Engineer is responsible for working in a security constructed mindset while ensuring work is carried out in a discreet fashion with extreme confidentiality and urgency in... our Corporate Headquarters environment. This role requires a strong understanding of IT systems, hardware, and software used in a Corporate environment. The IT Operations Engineer ensures the smooth operation of IT infrastructure, resolves technical issues, provides user training, and collaborates with internal and external stakeholders to support the integration and optimization of IT systems for multiple Corporate Sites across Cornerstone Building Brands.Promptly respond to Executive technology support issues 24x7x365.Work closely with the IT Service Center and other IT support functions to provide first, second, and third-line technical support for executive issues, ensuring assigned tickets are responded to, diagnosed, and resolved swiftly and effectively in line with operational level agreements and service level objectives. Ensure outstanding tickets are regularly updated to reflect the status.Maintain confidentiality and privacy in all dealings with executives.Provide Level II technical support to end-users for IT including diagnosing and resolving hardware, software, and network-related issues.Administer and maintain IT, including user account management, access control, security configurations, and software updates.Collaborate with internal stakeholders and vendors to identify IT hardware and software requirements specific to the IT environment.Participate in evaluating and recommending appropriate IT solutions.Maintain accurate documentation of IT assets, configurations, procedures, and troubleshooting guides.Log and track user-reported incidents and service requests using a ticketing system, ensuring timely resolution within agreed SLAs.Assist in the setup, configuration, and maintenance of IT infrastructure, including networks, servers.Stay informed about industry trends, emerging technologies, and best practices related to IT.Propose and support improvement implementation to enhance IT processes, increase efficiency, and optimize system performance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 20, 2026
Richmond, VA
|
Help Desk
|
Contract
|
$16 - $20 (hourly estimate)
{"JobID":509156,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-77.46,"Longitude":37.55,"Distance":null},"State":"Virginia","Zip":"23219","ReferenceID":"RIC-1dc980cc-0221-48cc-9de9-59643371f8f0","PostedDate":"\/Date(1774021238000)\/","Description":"shadow each Techniciandisconnecting/reconnecting computer equipmentcrawling under desks to connect/disconnect wiringassisting with the moving, inventorying, and storing the computer and AV equipment for the agencyassist with projects in SharePointWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Support Specialist","City":"Richmond","ExpirationDate":null,"PriorityOrder":0,"Requirements":"disconnecting/reconnecting computer equipment, inventorying, and storing the computer and AV equipment for the agency- ***SharePoint experience","Skills":"IT Degree","Industry":"Help Desk","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
shadow each Techniciandisconnecting/reconnecting computer equipmentcrawling under desks to connect/disconnect wiringassisting with the moving, inventorying, and storing the computer and AV equipment... for the agencyassist with projects in SharePointWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 24, 2026
Windsor Mill, MD
|
Help Desk
|
Contract
|
$24 - $30 (hourly estimate)
{"JobID":498627,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-76.78,"Longitude":39.33,"Distance":null},"State":"Maryland","Zip":"21244","ReferenceID":"DC0-d352050a-2bb0-4412-95cd-0f321d5e65c9","PostedDate":"\/Date(1771942477000)\/","Description":"?Answer the CCaaS 800 Number support line to log issues and requests in ServiceNow IT Service Manager.?Provide Tier 1 support of the CCaaS (AWS Connect) application to SSA customer agents.The pay for this position is $30/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Onsite Tier 1 Helpdesk","City":"Windsor Mill","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?2 years of experience providing Tier 1 IT support services to customers.?2 years of experience working with laptops running Microsoft Windows OS and Office365 suite.?1 year of experience using an IT Service Manager application for logging tickets and requests.?Good Interpersonal skills that demonstrate the ability to communicate with customers. ?Bachelor\u0027s Degree and 3 years of experience, Master\u0027s Degree and 1 year of experience OR 7+ years of experience in lieu of a degree. ?Experience with using ServiceNow IT Service Management. ?Excellent communication and interpersonal skills with the ability to collaborate effectively with customers.?Flexible and positive attitude with interest in learning new technical skills. Strong problem-solving skills and the ability to work in a fast-paced environment. ?Strong understanding of IVR terminology and services.","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
?Answer the CCaaS 800 Number support line to log issues and requests in ServiceNow IT Service Manager.?Provide Tier 1 support of the CCaaS (AWS Connect) application to SSA customer agents.The pay for... this position is $30/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.