Job Search Results

IVR Platform Designer - Remote

Day- to-Day:One of our healthcare clients in hiring a highly analytical and technically skilled IVR & Contact Center Platform Designer to join their Contact Center Operations team. This role is ideal... More for someone who thrives at the intersection of technology, operations, and customer experience. The designer will own the creation and optimization of IVR flows, outbound dialing strategies, platform configuration, and interaction analytics?ultimately ensuring members have a seamless, efficient, and compliant experience. This is a great opportunity for a candidate who enjoys solving complex routing challenges, improving operational performance, and bringing clarity to technical processes through strong documentation. Ideal candidate looking for $45-55/hrResponsibilities:Design, build, and optimize IVR call flows across multiple business areas (Portfolio, Conversion, Member Experience, Hybrid).Create and maintain clear, well-documented IVR flowcharts that make routing logic easy for stakeholders to understand.Manage outbound dialers and campaigns, ensuring alignment with business priorities, compliance rules, and operational capacity.Maintain platform configuration including roles, permissions, routing attributes, teams, hours of operation (HOO), and do-not-call (DNC) settings.Monitor and analyze interaction analytics to identify trends, performance gaps, and opportunities to improve both IVR and agent-assisted experiences.Produce ad hoc reports to support leadership requests and operational decision-making.Develop and maintain documentation for IVR logic, platform configuration, reporting workflows, and operational standards.Partner with Operations, Technology, and Compliance to ensure contact center platforms support business goals and regulatory requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Technical Program Manager

We are supporting a search for a senior Technical Project Manager to join Google?s data center delivery team in India. This role sits at the intersection of technical execution and strategic... More stakeholder management, supporting large-scale data center builds across multiple sites.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

MuleSoft Developer

This role involves building and deploying APIs and integration flows using Anypoint Studio. Focuses on writing efficient code for data transformation, error handling, and message routing according to... More technical specifications.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Fullstack/Java Developer-INTL-India

Insight Global is looking for 1 strong Fullstack/Java developer to join a growing team within the Fin tech industry. This is a chance to join a team within the Customer Success domain, that works... More across all lines of products for the end client. These projects will consist of new builds, legacy work and day to day maintenance. Below listed experience is also a focus: Java OOPS concepts, Data structures, Collections framework, Exception handling.RESTFul Web services and API integration.Spring boot.Java Script.React components, hooksWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Digital Asset Manager

? Daily DAM Operations (?Keeping the Lights On?)? Perform day-to-day system maintenance activities for the DAM? Check and manage asset licensing rights? Provision and de-provision users as needed?... More Asset Intake & Metadata Management? Work closely with marketers and external agencies who upload assets? Verify metadata accuracy and completeness? Update and correct metadata as needed to ensure assets are searchable and usable? Asset Volume Management? Manage a high daily volume of incoming assets? Maintain and organize all marketing assets, including: ? Videos? Email assets? Door hangers? Any other marketing collateral? Governance, Auditing & Archiving? Audit the DAM regularly to ensure assets are up to date? Identify assets that should be archived and ensure they are properly archived? Confirm that all required assets are accounted for and correctly stored? Documentation & Process Management? Maintain standard operating procedures (SOPs)? Update documentation whenever there are changes to day-to-day processes or workflowsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Software Engineer (.NET / Blazor)

Insight Global is seeking a Software Engineer (.NET / Blazor) for a technology-driven client. This individual will take a primary development role on modern web platforms, working closely with a... More technical lead to enhance existing systems and build new features. The role offers strong ownership of end-to-end development?from implementation and testing through deployment and production support?within a collaborative, tight-knit team. This is an excellent opportunity for an engineer who enjoys hands-on coding, problem-solving, and contributing to the long-term evolution of scalable web applications.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Controls Technician

Location: Rochester, NY (Hybrid ? Remote)Duration: 4?6 Month Contract (initial 2 months onsite, then remote)Openings: 1?2Hours: Monday?Friday, 9:00 AM?5:00 PMMileage: $0.70/mile (during onsite... More phase)About the RoleAn Energy Services Company specializing in commercial construction and environmental services is seeking HVAC Controls Engineers or Controls Technicians to support HVAC automation and controls initiatives during a peak project backlog period.This role begins with a 2-month project in the Gates suburb of Rochester, NY, requiring a 50% onsite / 50% remote split, and then transitions to 100% remote work once the suburban project is complete.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Claims Manager

Insight Global is seeking a Claims Manager to join their client's team. This role involves leading a team of Claims Supervisors and Claims Adjusters. It includes managing staffing, workflow, and... More claim practices, especially high-dollar settlements, and driving operational efficiency through process and system improvements. Salary is up to 125K but is DOEWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior WMS Developer - INTL India

We are seeking a Senior RF Developer to support a large-scale customer WMS integration for a 3PL customer. This role supports a no fail customer integration by building and supporting custom... More development around Manhattan WMS 2018. Day to day, this role partners with configuration, automation, and QA teams to develop Java based extensions, support automation initiatives, and troubleshoot complex workflow or data issues that surface during build, test, and deploy cycles. They are hands on during site launches and stabilization, helping ensure custom logic, integrations, and performance hold up under real warehouse operations as the team rolls sites using a phased, leapfrog deployment approach.Responsibilities:?Design and develop Java-based extensions and integrations supporting Manhattan WMS?Support automation initiatives and custom tooling where required?Collaborate with configuration, QA, and BI teams to ensure end-to-end solution quality?Troubleshoot and resolve performance, interface, and data issues?Support site deployments and post-go-live stabilizationConfiguring and customizing RF workflows in systems like SAP EWM (Extended Warehouse Management) or Manhattan WMS.Developing and maintaining RF screens, menus, and user interfaces for handheld devices used by warehouse staff.Integrating RF devices (scanners, mobile terminals) with backend systems to enable real-time inventory tracking, picking, put-away, and shipping.Optimizing and troubleshooting RF processes to ensure efficient, accurate, and user-friendly warehouse operations.Supporting enhancements such as adding new menu options, function keys, or custom logic to RF device workflows.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

DevOps Engineer

Looking for a product based DevOps Engineer who can help create CI/CD based pipeline for the Frabric data platform and environment. This person will help spearhead a new way of automating application... More to Azure cloud for the customer that pull their data flows from the Fabric warehouse.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less