Job Search Results for desktop support

Position Overview ? Infrastructure Engineer (End User Computing / VDI)We are seeking an experienced Infrastructure Engineer ? End User Computing?with deep expertise in VDI?across hybrid environments.... More This role oversees the architecture, engineering, administration, and optimization?of AVD, VMware Horizon, on-prem VDI, and Windows 365 Cloud PC. The engineer ensures secure, high-performing, scalable desktop services by working across data center operations, cloud engineering, and end-user platform modernization.Key Responsibilities1. VDI Architecture & EngineeringDesign, optimize, and support AVD, VMware Horizon, and Windows 365 Cloud PCManage image lifecycle, gold images, capacity planning, and multi-region deploymentsEngineer scalable, high-availability VDI solutions aligned to enterprise SLAs2. Virtualization & Data Center InfrastructureAdminister vSphere/ESXi?clusters, storage, compute, and VM resourcesSupport hybrid infrastructure across on-prem?and Azure?environmentsConfigure SAN/NAS, VLANs, DNS, DHCP, and core infrastructure services3. Performance & MonitoringMonitor VDI performance, capacity, and availability across all platformsTroubleshoot complex issues (latency, login delays, profiles, VM performance)Perform root-cause analysis and maintain monitoring dashboards (Azure Monitor, ControlUp, vROps)4. Security & ComplianceApply Zero Trust?principles and maintain patching and hardening standardsIntegrate AD, Entra ID, and Group PolicySupport MFA, conditional access, and identity-based access controls5. Lifecycle & Operational OwnershipPatch and upgrade Windows Server, Windows 10/11, AVD host pools, and HorizonMaintain DR, backups, documentation, SOPs, and architecture diagramsProvide Tier-3 support, contribute to ITIL processes, and mentor team membersAdditional Capabilities?Ownership of enterprise VDI environments (including major customers like Verizon)General infrastructure support: server deployments, VM troubleshooting, application-level diagnosisFull-stack VDI troubleshooting: VM ? infrastructure ? application layersWhite-glove support for Customer Service and Finance (~400 users) and cloud VDI users (~200)Contribution to Azure cloud migration and evolving VDI strategyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

a Pharmaceutical company based on San Diego, CA is seeking technical support resources to support and manage tier 1 tickets for their internal, global team.We are a company committed to creating... More diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for a Network Specialist to sit onsite within a school district in Westchester County, NY. This person will be spending 100% of their day handling L2 IT support. They will be... More supporting staff members and students throughout the district, working directly with executives, teachers, and staff in order to resolve tickets within ServiceNow. This could include maintenance or troubleshooting of routers, switches, or servers, supporting web filters, creating images, managing group policies, resolving network connectivity issues etc. as well as providing day to day software and application support, troubleshooting and break fixing desktop PCs, printers, smartboards, and phones. They will be completing, on average, about 8-14 tickets a day. This person will also be responsible for helping the Jr. Network Specialists on site in terms of direction and technical guidance. They should have a strong understanding and ability to support networks and troubleshoot issues, with prior experience in a networking focused role. During the summer months, they will be doing project work such as new technology roll outs, migrations, upgrades, etc. This individual needs to have strong communication and sharp customer service skills in order to communicate issues and solutions with the staff they are supporting. This person needs to be comfortable with pay in the range of $27/hr to $29/hr dependent on years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for highly motivated full stack engineer with a variety of hands-on experience to explore existing and emerging technologies to drive Financial Center modernization efforts. This... More individual contributor will be part of small team of technically strong individuals who support industry leading, multi-year, multi-gen teller transformation effort working on projects, trouble shooting, and developing proof of concepts. Industry leading applications developed by this team enable Financial Center associates to service clients using both desktop and iPads. The candidate must be able to document and communicate findings and options to all levels of the organization from both the technology and business. Typically requires 5-7 years of experience. Must have a bachelor?s degree or equivalent degree is required.This role involves working with scrum teams and stake holders to oversee the code releases in the bank. As a developer he/she will apply industry accepted coding practices for improving code quality of applications as per the Design Document and helping in implementing them in production environment. Also responsible to analyze and design solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is searching for an experienced GIS Analyst for one of our clients in the Birmingham, AL area. This position will work in a team environment to manage assets within Spires Enterprise... More GIS, including digital work order Asbuilting, facility maintenance, and assurance of data quality. Duties & Responsibilities:Use ESRI/GIS desktop and mobile software to collect construction AsBuilt data and edit map features and correlating attributes to create permanent asset records.Support Data Quality by understanding data requirements and GIS processes.Support data integrity by completing basic editing.Support miscellaneous mapping and data inquiries as assigned.Use Maximo to workflow workorders throughout the AsBuilt lifecycle.Support other departments data requests and special projects using GIS.Conduct testing to support departmental database and application changes.85% in office and 15% in the fieldThey will be helping with project management as they partner with engineers to go over estimatesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking an Application Security Analyst to join a client's security team with focus on application security and vulnerability management. The ideal candidate will have knowledge of... More standards and practices for securing applications and APIs. This role will participate in efforts to identify, verify, report, and track vulnerabilities within the client's systems and applications. This role spans multiple domains, including desktop, mobile, web applications, and API infrastructure.Key Responsibilities: ? Schedule and perform regular application tests.? Conduct penetration tests on important software and systems.? Test changes before they go live.? Analyze and validate vulnerabilities.? Track and report testing activities.? Present findings to stakeholders.? Maintain dashboards for vulnerabilities.? Improve asset management processes.? Enhance threat modeling.? Review source code and identify duplicates.? Use security testing tools (e.g., Veracode, Burp Suite).? Automate security scans and integrate with CI/CD pipelines.? Collaborate with developers to improve security practices.? Support incident response and investigations.? Perform various security tests (penetration, purple team, red team).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly skilled Senior Wireless Network Engineer to join our team, with a strong focus on wireless operations, break/fix support, and user connectivity in a complex enterprise... More environment. This role requires deep hands-on experience supporting Cisco-based wireless infrastructures, troubleshooting access point and client connectivity issues, and maintaining secure, high-performing networks across multiple platforms.The ideal candidate is an expert problem-solver who thrives in operational environments, excels at rapid issue resolution, and is comfortable working onsite in Manhattan multiple days per week.Key ResponsibilitiesServe as a senior escalation point for wireless network break/fix and operational issues, ensuring rapid restoration of serviceTroubleshoot and resolve user connectivity issues, including authentication, roaming, performance, and device compatibility problemsSupport, configure, and maintain Cisco wireless infrastructure, including access points and controllersManage and operate Cisco 9800 Series Wireless LAN ControllersAdminister and troubleshoot Cisco ISE (Identity Services Engine) for authentication, authorization, and policy enforcementWork with Forescout for network access control and device visibilityPerform hands-on troubleshooting of access points, wireless clients, and network hardwareUse Cisco Catalyst Center (DNA Center) for monitoring, assurance, and operational workflowsSupport wireless environments across multiple platforms and device typesPartner with network, security, and desktop teams to resolve cross-functional issuesParticipate in onsite support and operational coverage three days per week in ManhattanDocument incidents, root cause analysis, and operational procedures as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role is primarily focused on implementing and maintaining PTC Windchill. Secondarily, this will focus on other PLM and ALM tools such as PTC RV&S and 3DExperience as well as maintaining... More engineering work environments with software such as CATIA, SolidWorks, Cadence, and ANSYS.Job Duties Entail: ?Application Implementation:oInstalls and configures software components for Business applications relying on databases and other technical middleware, and client side counterpart. Handles multiple (non-production and production) application environmentsoHelp in specifying and defining the proper infrastructure requirements for server based applications in new implementationsoParticipates in testing/validation of new products/components or improvements to systems related to the scope of workoCollaborates with Application and other IT teams regarding creation and evolution of documentation, implementation standards and processes, and support phase activities scoping and documentationoInstall, maintain and manage documentation of desktop applications in perimeteroAdheres to safe work practices and contributes to the evolution of the health, safety, and environmental program and culture;?Technical Support:oProvide technical support and troubleshoot issues related to installation/operation, and offer timely solutions to ensure the optimal performanceoManages changes and upgrades (major/minor) on the environments based on requirements and updates documentation and repositories accordingly, following change management procedures.oAnalyze and defines monitoring of critical components health and execution of schedulesoSupports configured installations, diagnoses and fix issues with middleware and other applicative components of applicationsoInvestigates root causes and resolves problems in a structured approach, involving other teams if requiredoDesktop support and more?Regular, predictable attendance is required.?Other duties may be assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a seasoned Business Systems Analyst (BSA)/ BA to support a major enterprise-level initiative within a top financial institution. The ideal candidate will bring strong... More experience in business/system analysis, financial processes, and cross-functional project delivery. This role requires exceptional communication abilities, particularly in creating clear, executive-level PowerPoint presentations and project documentation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Trader Voice Engineer to join a large financial firm local to the New York region. In this role, the individual will collaborate and work very closely with traders,... More trading technology teams, network engineering, and cybersecurity. In this role, you will be providing L2/L3 support for the firm. Some job responsibilities will include managing voice systems, working with telecommunication protocols such as (SIP, QSIG) and experience with CUCM (cisco unified call manager). Lastly, you will be working closely with 3rd party vendors to ensure everything is operating up to standard. Responsibilities tied to this role will include: Designing and supporting trader voice platformsEnsuring high availability and resilienceVoice infrastructure engineeringRegulatory and compliance supportProduction supportCollaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less