Jobs

A large logistics customer is looking to hire a BIM Coordinator to join their team. You will play a crucial role in supporting our BIM team by coordinating baggage modules and ensuring there are no interferences. This position is ideal for someone who is eager to learn and grow in the field of Building Information Modeling (BIM). *Assist in the coordination of baggage modules using BIM software. *Identify and resolve any interferences or clashes within the BIM model. *Collaborate with project teams to ensure accurate and efficient model integration. *Support the development and maintenance of BIM models and documentation. *Participate in project meetings and provide updates on BIM coordination progress. *Assist in the creation and management of BIM content libraries. *Stay current with industry trends and best practices related to BIMWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking to hire an Electrical Engineer to join one of their large manufacturing clients at their Austin, MN location. This would be a permanent role, with a hybrid schedule of 4 days a week onsite/1 day remote. In this role you will be responsible for supporting the automation and control systems at the production facility, along with providing needed support at other plant locations. In this role, it will be a portion of capital project work and facility improvements, along with level 2 support. The salary range for this role is between $86,500 – $121,000, plus a target incentive. This position offers strong growth opportunities, and an amazing benefits package including 2 years paid tuition for employee dependents and much more!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for an experienced Apple repair technician who has the desire to learn, is reliable, and is excited about the opportunity to work with devices at the cutting edge of mobile computing. This is an entry-level position to kick off your IT career. In this role you will service our K-12 clients with repairing Chromebooks.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for an EHS Technician to join a large manufacturing client in Findlay Township, PA, on a 5-month contract. This individual will provide on-site Environmental, Health, and Safety (EHS) support, primarily on 2nd shift (3:00 PM ? 11:30 PM). Training will initially take place on 1st shift before transitioning to the permanent 2nd-shift schedule.In this role, the EHS Technician will serve as the primary EHS representative for second-shift operations at the Findlay site. Day to day, they will conduct risk assessments, safety inspections, and EHS audits while supporting daily operations and attending operational meetings to provide EHS guidance. This individual will deliver EHS training, reinforce safety policies and procedures, investigate incidents, and recommend corrective and preventive actions as needed. They will also manage and log EHS items in the GenSuite application and use sound judgment to resolve EHS concerns by leveraging both internal and external resources.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

One of our top clients in the defense space is seeking an experienced and motivated CMDB Engineer to manage and maintain the Configuration Management Database (CMDB) in support of IT Service Management (ITSM). This role focuses on ensuring accurate, compliant configuration data?particularly for SAP S/4HANA environments?aligned with ServiceNow CSDM and ITIL best practices. The engineer will collaborate with IT and business teams, perform audits, maintain documentation, support users, and provide reporting to enable informed decision-making. Compensation: $45-55/HR Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for traveling internal auditor who will be in charge of the completion of various types of compliance audits to evaluate adherence to company policies. These audits might include, but are not limited to, inventory observation audits, yearly inventory reconciliation audits, and operational audits. The position will also include contribution to work on other compliance type audits as well as collaboration on other audit projects with auditors in traveling positions. The auditor will be required to interact with employees of various locations as well as corporate level management. This will involve the development and presentation of findings/reports while always maintaining a positive and professional manner.Basic day to day functions:* Work independently and with minimal supervision or guidance* Manage and prioritize numerous ongoing projects* Take initiative toward problem resolution* Discreetly handle confidential and sensitive information* Proactively provide updates to supervisorsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The Industrial Project Manager is responsible for overseeing day-to-day operational and administrative activities across multiple initiatives on the client?s campus, ensuring projects are planned, executed, and delivered successfully. This role manages project planning, scheduling, budgeting, tracking, reporting, and the implementation of service orders while working closely with internal teams, facilities and administrative partners, and external stakeholders to meet established milestones and organizational objectives. The position enforces all safety standards across projects and service work, identifies opportunities to improve project management processes, performs data analysis, generates progress reports, and maintains accurate as-built documentation. Additionally, the Industrial Project Manager coordinates project activities to align with daily campus operations, institutional priorities, and broader operational goals, reporting to the regional operations leadership for Electrical and Lighting Solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Compensation:40-70K pesos monthly as an EOR direct employee of Insight Global. Exact compensation may vary based on several factors, including skills, experience, and education. A Fortune 100 retail client of Insight Global is looking to hire elite Data Engineers to join their Enterprise Data Warehouse Team. This team is responsible for supporting and providing all 12 company business units with the data they need to optimize their BUs and increase efficiency/profitability. This company has a centralized data organization and is Google’s largest customer. There are over 200 people that report to this director, and his teams are responsible for working with over 170 petabytes of data within BigQuery. This Data Engineer will be responsible for legacy redesigns, net new projects within all 12 business units, and will be using cutting-edge technology for all of it. The ideal candidate for this role can vary in years of experience but must be able to think systemically about computer science instead of just being able to code. For example, there are a hundred ways to cut code, but these candidates must understand what the trade-offs are of doing it each way and be able to explain why they would decide which way they chose to cut it. We are looking for someone with a growth mindset who is able to reflect on their prior work and think of what they would do differently next time to improve it. The overarching goal of this team is not just build a data set, but to build one that is robust using processes and techniques that will allow to work just as well on day 100 as it would on day 1.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global?s client is hiring a Product Owner to lead the digital, CRM and data capabilities that will power our Away from Home (Away from Home) go-to-market strategy and execution model. You will be the single business owner accountable for designing, delivering and realizing commercial value from digital assets, Salesforce CRM and external data (e.g. Circana). This role owns automation, integration and the business use of digital assets and data to drive targeting, lead qualification, customer management, performance tracking and commercial decision-making.What you?ll own? Digital & Website: lead generation, website transformation (design, functionality, content), social (LinkedIn), email marketing, loyalty ? Salesforce CRM: lead scoring, lead/account/opportunity management, sales activity tracking, integrations to analytics/reporting.? Mapping and segmentation: customer, segment, channel and territory alignment.? Data & Analytics: integration and automation of internal and external data sources (e.g. Circana) to provide trusted data pipelines.Product ownership & delivery? Define product vision and roadmap; prioritise features by value, readiness and data availability.? Translate business needs into outcome-based requirements and decide MVP vs future scope.? Lead Steer-Co for CRM & Circana and provide timely business decisions to unblock delivery.Validate solutions with SMEs and ensure full team adoption post go-live.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A large telecom provider is looking for a Business Analyst to join their growing team. The group supports 14 main applications that are broken down into four main groups. This role will focus on one of those four groups, which supports a few applications technicians use for addressing outages. Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. Identifies, documents, reports and tracks system issues. Supports the process of translating business needs into formal technical requirement deliverables.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking a Databricks Engineer to join the team of one of their fastest growing clients. This individual will be joining a team as a direct hire employee where they will be assisting in challenging data engineering, data management, and data analytics projects. This person will need to be passionate about building and scaling Data Analytics as a Service. There will be opportunity to collaborate with data scientists as well as other individuals within the IT team to deploy data services. This individual must be willing to learn quickly and be able to collaborate with others as well as be open to mentoring the more junior team members. The team is needing to bring more data driven results, and this individual will be playing a pivotal role in that.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

We are building an enterprise-scale internal developer platform designed to eliminate infrastructurefriction. Our goal is to provide application teams with a seamless experience that balances speed andflexibility with strict security, compliance, and cost governance.As a Senior Azure Architect, you will be a key contributor to the standards and patterns that powerthis platform. You will design the standardized architectures that allow our engineering teams todeploy complex, production-ready workloads securely and reliably. You will bridge the gap betweeninfrastructure operations and developer experience, ensuring our cloud architecture scales effectivelywith the business.Key ResponsibilitiesEnterprise Architecture Design: Develop and refine reference architectures for our computeruntime, analyzing workload requirements to determine the best fit across Azure KubernetesService (AKS), Azure Container Apps, and Azure App Service.Resilience & Disaster Recovery: Architect robust Tier 1 systems capable of Active-Active multiregion deployment (RTO <4hr). You will design failover patterns for data layers (PostgreSQLFlexible Server, Cosmos DB, Redis Enterprise) and traffic management.Network & Security Architecture: Design secure networking fabrics, including Hub-and-Spokemodels, Private Link/Endpoints, and DNS strategies. Implement "Security by Design" using EntraID (Managed Identities, Federated Credentials) and rigorous policy enforcement.Standardization & Governance: Translate complex infrastructure requirements into reusable,policy-compliant patterns. You will ensure that every deployment meets our strict standards forobservability (Azure Managed Grafana), logging, and cost controls.Subject Matter Expertise: Act as a primary resource for Azure expertise, consulting withapplication teams on modernization strategies, database optimization, and cloud-native bestpractices.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

A client of Insight Global is looking for a Structural and Sheet Metal Mechanic to support multiple aircraft programs. This Mechanic will need to have experience with installing and maintaining structural components and installing sheet metal. Previous experience working with the UH-60 or AH 64 is highly preferred.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Responsibilities:Build Import PO visibility UI (timeline, parent/child PO navigation)Integrate UI with backend GraphQL APIs and ES search indexesImplement RBS-aware, market-specific UI rendering logicCollaborate with designers and backend developers to align UX & data modelsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Deliver Domestic PO services end-to-end, including design, coding, testing, and release preparationCollaborate directly with Walmart architects and business partners in BentonvilleTroubleshoot production issues and lead US-timezone support/escalationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is looking for an experienced individual with a background in weapons systems, sensors, or command and control (C2) operational experience to assist with on-site operator support and training, technical troubleshooting, and system maintenance for advanced warfighting tools and technologies. They will be utilizing previous military operational experience to act as the primary technical interface between our development teams and the warfighter. Job Duties: ?On-Site Operational and Technical Support: Provide on-site operational support and training to specified commands during daily operations and exercises, ensuring all hardware and software systems are mission-ready.?Stakeholder Engagement: Act as a technical liaison to DoD stakeholders across all warfighting domains to solicit and communicate feedback for system design improvements, troubleshoot technical issues and assess system performance during field execution.?System Integration: Integrate technical and operational aspects of advanced software capabilities to support military operations.?Data Collection & Analysis: Collect and organize technical data to inform system validation as well as system measures of performance.?System support to TTP: Assist in the evaluation of system capabilities and effectiveness to support military staff?s current Tactics, Techniques, and Procedures (TTPs). Provide feedback to Technical Program Manager and system developers to best fit customer requirements. Hourly: 63-72/hr Salary: 135,000-165,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Responsibilities?Build Domestic PO microservices: Visibility, Creation, Maintenance, Guardrails?Implement chunking, grouping, validation, enrichment, and downstream event publishing?Support CDC-based synchronization, bootstrap APIs, and parity validation?Build dashboards, traces, error-reporting, and operational runbooksWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24×7 Service Desk. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Santa Monica CA office 5 days a week – The shift is 8-5pm PST. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team – this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the “faces” in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won’t be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking – documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $30-35/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Insight Global is seeking an experienced Applications Product Lead with expertise in Computer Aided Dispatch (CAD) systems to support the customer. The successful candidate will serve as the primary liaison between customer business users and the technical team, driving the elicitation, analysis, documentation, and implementation of requirements for CAD system enhancements and maintenance. Local candidates with strong business analysis skills and CAD expertise are highly preferred. This will involve Propose and design solutions to address business needs, balancing usability, performance, and technical feasibility. This will involve coordinating with developers, testers, and other technical team members to ensure requirements are accurately translated into system changes or enhancements. This will also include facilitating user acceptance testing (UAT), including developing test scenarios, supporting testing efforts, and ensuring solutions meet customer?s expectations. You will act as a trusted advisor to the stakeholders, providing insights and recommendations to optimize CAD system functionality. The pay rate range for this opening is $90-100/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

The IT Manager, D365 is responsible for advancing the organization by leading, coordinating, and delivering system implementations (by project phase and/or module) and managing integration activities. This role is focused on achieving deliverables against time and cost constraints. The ideal candidate has strong project management knowledge, a functional understanding of the D365 Finance & Operations application, and experience managing integrations between D365 and other 3rd party systems Salary Range 150K- 200KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.