How EHS Managed Services Improved Compliance and Governance for a Global Technology Company 

How Insight Global transformed EHS managed services for a global technology company, cutting review cycle times by 25% while strengthening compliance, governance, and operational visibility. 

The Client 

Our client is a Fortune 10 global technology company that develops some of the world’s most widely used social and digital platforms, alongside consumer hardware, software platforms, AI technologies, and immersive computing experiences. They support thousands of employees across highly specialized environments where new products, hardware, systems, and emerging technologies are developed, evaluated, and refined. 

The Challenge 

As the organization expanded its laboratory operations, its Environmental, Health, and Safety (EHS) team faced increasing demand for inspections, audits, environmental reporting, risk assessments, permit management, and incident response activities across multiple facilities. Internal teams needed additional operational support to maintain coverage while continuing to focus on strategic EHS priorities. 

The organization also needed greater visibility into program performance, clearer accountability structures, and standardized processes to help manage EHS activities consistently across locations. 

The Solution 

Our team developed standard operating procedures, established formal RACI and escalation structures, built standardized intake and workflow-management processes, and developed centralized dashboards that improved visibility into EHS performance and KPIs. 

The team also introduced governance processes that did not previously exist, including monthly stakeholder reviews, bi-weekly operational syncs, consolidated KPI reporting, and formal performance-management cadences. 

How We Changed the Game 

Rather than focusing solely on day-to-day compliance activities, Insight Global helped establish a more structured operating model for EHS service delivery. 

The team standardized processes, created formal accountability frameworks, implemented reporting mechanisms, and introduced governance cadences that provided stakeholders with greater visibility into program performance.  

Outcomes and Impact 

Over a 14-month period, our work consistently delivered measurable business outcomes. The program maintained Green status, the highest compliance tier a third-party vendor can achieve, every month from February 2025 through April 2026 and achieved 10 of 10 contractual KPIs in 13 of 14 months.  

Additional results included: 

• Zero regulatory notices of violation.  
• Full compliance across four external regulatory inspections.  
• 100% incident report quality.  
• 100% on-time environmental task completion. 
• 100% closure of target findings versus an 80% target.  
• 0% missed hazards during FTE audits against a 20% allowable threshold.  
• 25% reduction in Change review cycle times year over year.  

The team also managed critical environmental compliance activities, including preparation of 44 industrial waste self-monitoring reports, permit and discharge authorization updates, air-quality inspections, and ongoing support across a broad portfolio of high-risk facilities. 

The Insight Global Difference 

Insight Global brings together talent, consulting expertise, managed services delivery, and operational transformation to solve larger business challenge for our clients.  

In this project, we helped create the governance structures, workflows, reporting capabilities, and delivery framework needed to support long-term operational maturity. Our team combined EHS expertise with process optimization, performance management, stakeholder governance, and continuous improvement to build a model that could scale alongside one of the world’s largest technology organizations. 

How We Did It 

Governance and Program Management 

• Established formal RACI and escalation frameworks 
• Implemented recurring stakeholder governance reviews 
• Created KPI-driven performance management processes 
• Delivered structured reporting and operational visibility capabilities 

Digital Enablement 

• Built Butterfly-to-GSD intake workflows 
• Created custom reporting dashboards  
• Developed automated tracking and reporting processes 
• Improved visibility into compliance and operational performance 

Environmental Health & Safety Operations 

• Conducted audits, inspections, and risk assessments 
• Managed environmental reporting and permit requirements 
• Supported incident response and corrective action processes 
• Maintained equipment and laboratory safety oversight 

Continuous Improvement 

• Reduced review-cycle timelines 
• Standardized operational procedures 
• Enhanced audit readiness 
• Drove long-term program scalability and consistency 

Areas of Expertise 

• Environmental, Health & Safety (EHS) Managed Services 
• EHS Program Management & Governance 
• Environmental Compliance & Regulatory Support 
• Laboratory & Research Facility Safety 
• Risk Assessment & Hazard Identification 
• Operational Excellence & Continuous Improvement 
• Process Design & Workflow Optimization 
• KPI Development, Performance Measurement & Reporting 
• Dashboard Development & Business Intelligence 
• SOP Development & Operational Standardization 
• Change Management & Service Transformation 
• Workforce Solutions & Specialized EHS Talent 
• Managed Service Provider (MSP) Delivery 
• Consulting & Advisory Services 

Our People Approach 

The most successful operational transformations happen when expertise, governance, and execution work together.  

Insight Global applied specialized EHS knowledge, program expertise, and operational experience to help the client improve how the work was managed and delivered. This expertise, paired with clear accountability and continuous improvement, supported reliable outcomes and a stronger foundation for future growth. 

Ready to Elevate Your Business? 

As organizations scale, operational complexity often grows faster than internal resources. Whether the challenge involves regulatory compliance, operational governance, workforce strategy, or managed services delivery, Insight Global helps organizations create scalable operating models that improve visibility, reduce risk, and enable growth. 

From talent solutions and consulting services to fully managed programs, we help organizations build the systems, processes, and teams needed to turn operational challenges into opportunities for greater accountability, visibility, and performance.