Job Search Results in Philadelphia, PA

The IT Service Delivery Supervisor is a critical leadership role within the IT organization, responsible for overseeing the delivery of high-quality IT services and support to end users across... More multiple locations. This position manages service support and delivery processes, leads a team of IT professionals, and acts as a key liaison between IT and business stakeholders. The role requires strong leadership, advanced technical skills, and a passion for service improvement, with a focus on operational excellence, customer satisfaction, and continuous process enhancement. This is a hybrid position based out of our Washington, DC office.Key Responsibilities: Service Leadership & Team Management ? Lead, coach, and mentor IT Service Delivery teams, specifically IT Specialists in the AMERS region.? Assist in setting & supporting the direction and culture of the Service Delivery team. manage performance expectations and conduct regular one-on-ones and coaching sessions.? Oversee onboarding/offboarding, training, and professional development for IT staff.? Act as the escalation point for major incidents and sensitive issues, ensuring effective resolution and communication.? Foster a collaborative environment, working with multinational teams across time zones. Service Delivery & Operational Excellence ? Maintain high-performing service support functions (tier 1, tier 2, VIP support) across offices.? Own and manage Incident, Request, and Escalation processes, ensuring SLAs and KPIs are met across the Service Delivery team.? Drive operational excellence in incident, problem, and request management, following ITIL-based processes.? Monitor dashboards and service tickets to ensure timely and quality resolution.? Lead service review meetings, focusing on performance, service improvements, and quality assurance.? Champion service and support in projects, minimizing service impact and ensuring alignment with business needs.? Coordinate ITSM presence for on-site events and manage IT Health Check programs.? Assist in establishing standards (and adherence) on how Tier 2 Service Delivery operates regardless of location? Ensure a Tier 2 Office IT readiness program exists, effective, is adhered to and is reviewed as part of continuous improvement. Goal being an excellent end-user experience across our offices. Technical Oversight & Continuous Improvement ? Oversee the deployment, maintenance, and security of hardware and software (Windows, Mac, mobile, virtual environments).? Ensure patching, anti-virus, and backup processes are conducted promptly and effectively.? Ability to oversee and support zero-touch device deployment strategies using Microsoft Intune, ensuring standardized, secure, and scalable laptop provisioning across the organization.? Develop and maintain knowledge articles, drive knowledge sharing, and support quality assurance initiatives.? Analyze and recommend system and process improvements, leveraging ITIL, Six Sigma, or LEAN methodologies.? Work with internal and third-party teams to protect and improve IT services.? Manage Entra ID (Active Directory) and user settings as needed. Stakeholder Engagement & Communication ? Act as an ambassador for IT, building relationships with other departments and ensuring effective communication on IT matters.? Provide excellent customer service, especially to executive-level clients and VIPs.? Arrange and support meeting room technology, ensuring high availability and user training.? Coordinate project actions with IT leadership, vendors, and clients. Salary: 120-160kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This position is a critical role on the Shared Services team, providing care and resources for our associates? health and wellbeing while supporting business continuity. The Leave and Accommodations... More Case Specialist provides expert and empathetic guidance to our associates related to their leave of absence and/ or workplace accommodation needs. This position will help the associates navigate through Leave of Absence and Job Accommodation process. You will manage leaves and disability accommodations in accordance with applicable laws and local regulations, including FMLA, ADA, state and local guidance. This role is responsible for leading the interactive process under the ADA or other applicable disability-related guidance, and making recommendations to HR and Operations Leaders regarding accommodations (leave and on-the-job). The Leave and Accommodations Case Specialist will serve as the subject matter expert for FMLA, ADA and all other state, local and company leaves of absence (LOAs). The Case Specialist creates a seamless customer experience by building rapport with the associate and maintaining knowledge of the associate's case throughout leave or accommodation journey. Qualified individuals will have at least 2 years of prior experience managing complex leaves of absence and/or workplace accommodations. Optimal candidates will demonstrate strong communication, documentation, organization, and problem-solving skills, and an ability to hold information in confidence.Major Responsibilities:?Lead the ADA leave and on-the-job interactive process using strong problem solving and creative thinking skills; analyze essential job functions as compared to restrictions; develop recommendations for HR and operators regarding leave and on-the-job accommodations; consult with Risk Management (workers comp), Labor and Legal as necessary?Resolve issues escalated from leave vendor on associate requests for leaves;, discuss with HR and Operations (as appropriate), and make recommendations regarding grant/denial of ADA leave requests?Serve as subject matter experts to associates and managers regarding the LOA process, ADA job accommodations?Lead ADA reassignments/vacant position search process with HR and Staffing team?Thoroughly document all cases in appropriate systems accurately and timely.?Other projects as assigned by the ManagerWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

PR: up to 100k based on experience Insight Global is seeking a Producer / Associate Producer to support daily editorial production and live broadcast execution for a fast-paced morning show. Start... More time is 4am.Key Responsibilities? Develop element-driven monologues using multiple editorial sources? Produce correspondent and guest segments from concept through execution? Build element-driven content using video and graphics? Write banners and scripts with strong attention to detail? Line produce live broadcasts using ENPS? Manage rundowns and segment timing? Support live control room execution? Coordinate with anchors, editors, and graphics teams? Contribute editorial ideas and researchWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a highly organized and customer-focused Data Center Operations Coordinator to support the day-to-day operations of our data center facility. This role is essential in maintaining... More operational excellence, ensuring compliance, managing vendor coordination, and supporting both internal and external customer needs. The ideal candidate will have extensive experience in facility operations, a proactive approach to problem-solving, and a commitment to maintaining the highest standards in a mission-critical environment.Key Responsibilities:?Assist the Site Data Center Operations Manager in daily operations across the facility or campus.?Serve as a key liaison for internal teams, external customers, and vendors to ensure effective communication and smooth operations.?Maintain accurate records and information for vendor and customer management.?Coordinate access, freight elevator scheduling, and loading dock usage as needed.?Support compliance and customer audits by gathering required documentation, coordinating vendor input, and participating in audit walks and follow-ups.?Support DCM with customer service requests at the site.?Manage ordering and inventory of data center spare parts and supplies.?Organize, track, and report on regulatory documentation including air permits, SPCC/DPCC plans, refrigerant tracking, and EPCRA compliance.?Act as the Single Point of Contact (SPOC) for CMMS management and escalation post-training.?Support CMMS activities such as asset data accuracy checks, event tracking, and closeout audits.?Verify and maintain vendor maintenance documentation for critical data center equipment.?Track and report capital (CapEx) and operational (OpEx) expenditures and identify trends.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking two Biomedical Equipment Technicians to join our hospital?s Clinical Engineering team in Philadelphia. These roles may be filled at either the Entry-Level (Biomed I) or Biomed II level... More depending on experience and qualifications. Technicians will be responsible for the maintenance, repair, and calibration of medical equipment to ensure safe and effective operation in a clinical setting.Key Responsibilities-Perform preventive maintenance and repairs on a variety of medical devices.-Calibrate and troubleshoot equipment in accordance with manufacturer specifications and hospital protocols.-Document service activities and maintain accurate records.-Collaborate with clinical staff to support equipment usage and safety.-Participate in on-call rotations and emergency response as needed.-For Biomed II level:-Independently manage complex equipment servicing.-Mentor junior technicians and lead technical initiatives.-Evaluate equipment performance and recommend upgrades or replacements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Microsoft Office 365 Trainer to join a non-profit organization in midtown Manhattan. This individual will provide troubleshooting support and train internal staff... More members on M365 best practices. This individual will work with users 1 on 1, providing white glove service. This individual will write documentation and create training material to expedite future processes. Upcoming projects include a laptop refresh and upgrading equipment from Windows 10 to 11. This individual should be able to troubleshoot mac equipment as well. This opportunity is hybrid onsite, Monday, Tuesday, Thursday and will operate on 35 hour work weeks.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an Administrative Assistant for one of our animal health clients in Madison, NJ. This resource will work on a hybrid schedule so must be comfortable going onsite a... More couple days per week. The primary purpose of this position is to support daily operations of the PV Department. The candidate will mainly be responsible for processing compensation requests and lab reports in an efficient manner. Their day to day also involves data entry and payment processing, supporting the Technician and Veterinarian Teams in responding to customer inquiries, and ensuring proper case documentation. It also may involve triaging voicemail, telephone calls, faxes, written correspondence and e-mails as needed to ensure routing to the appropriate personnel. They must be detail oriented and exhibit strong problem-solving skills.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A transportation company is seeking a dynamic and visionary business leader to lead the company to its next stage of growth and success. Most recently, the company has been awarded an opportunity to... More employ commercially licensed drivers and lease them to the companys largest and most profitable client. This business leader will be responsible for leading and executing on this critically important opportunity which includes the sourcing, vetting, hiring, training of commercially licensed drivers while building and sustaining a best in class culture rooted by integrity, safety, transparency, great compensation and collaboration.Key Executive Objectives & Responsibilities: -Lead the launch and scaling of the CDL Driver Recruitment and Leasing division within Avesta Management Services, Inc.-Develop and implement recruiting strategies to attract, vet and hire CDL Class A drivers and dock workers with a focus on safety, quality, culture and retention.-Create and manage a recruitment pipeline to ensure a steady supply of qualified drivers and dock workers.-Oversee the screening, interviewing, and onboarding processes for new drivers and dock workers.-Work with LTL Trucking client to develop and implement driver training, safety programs and continuous development initiatives.-Monitor and optimize driver and dock worker performance and full satisfaction to ensure long-term, healthy retention.-Build and sustain DOT-compliant driver qualification files, ensuring all records meet Federal Motor Carrier Safety Administration (FMCSA) standards and regulations.-Develop and manage a drug testing program that complies with FMCSA regulations, ensuring ongoing compliance and safety.-Create and partner with LTL Client on industry best practices relative to daily Safety Coaching opportunities found in Clients telematics system.-Build and lead a high performing support team.-Foster a culture of excellence, accountability, and continuous improvement.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An employer is looking for a Technical Writer in the Hanover, MD area. This individual will be joining the technical communication and documentation team responsible for training customers on their... More products. This individual will be on the team responsible for creating the material utilized in these trainings. Salary range: 65-85k/annuallyWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A Fortune 500 client is looking for a Senior IT BA at their Alburtis, PA location. This client is leading company in the Aerospace and Defense, communications, enterprise healthcare, industrial,... More capital equipment and energy industries to deliver solutions for their most complex challenges in manufacturing hardware solutions. The ideal candidate provides business, process and technical expertise to teams that are responsible for assessing, designing, delivering and supporting IT solutions to clients and customers. This person will also have the experience and responsibility to ensure that solution team members that are external to IT or even Celestica will also provide quality input and deliverables in a way that meets the clients overall goals and requirements, and will need to manage relationships and negotiate and resolve conflict when necessary. The ideal candidate will have the knowledge and experience to establish goals and strategies in areas of specialty, and make or guide decisions that steer the overall team activities in the established strategic direction. This person will work in a technical hands on role and support a team of 4 individuals. This role will function fully onsite at the companies office in Alburtis, PA.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less