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Mar 20, 2026

Toronto, ON

|

Business Analysis

|

Contract

|

$46 - $57 (hourly estimate)

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Insight Global is looking for a Business Systems Analyst (Data Modernization and Consolidation) to join one of our largest banking clients on a 6-month contract. The successful candidate will be... responsible for the following:- Gather, analyze, and document business, functional, and technical requirements for a large-scale data modernization and consolidation program.- Work with business stakeholders, data architects, application owners, security/compliance teams, and vendors to define scope and readiness.- Maintain inventories of legacy and target data platforms, data assets, and dependencies.- Assess data quality, data dependencies, business criticality, privacy, and regulatory requirements.- Support data migration, consolidation, and transformation planning, including wave sequencing and validation strategies.- Develop and maintain data flow diagrams, process maps, data lineage, and target-state documentation.- Track program risks, issues, and dependencies; escalate as needed.- Support data validation, reconciliation, and post-migration verification.- Prepare status reports, dashboards, and executive summaries.- Support migration rehearsals, cutovers, and post-migration stabilization.- Ensure activities align with security, risk, and regulatory standards.We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 27, 2026

Toronto, ON

|

Business Analyst (BA)

|

Contract

|

$37 - $46 (hourly estimate)

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Insight Global is looking for two Data Business Analysts to join a large banking client on a 12 month contract based in downtown Toronto going into office 3 days/week + every first Friday of the... month. The successful candidate will join the financial reporting team supporting a contact center project and be responsible for gathering requirements and analyzing data. Previous experience working in large enterprise environment on contact center projects, and expertise with complex SQL queries is essential to succeed in this role.Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 04, 2025

Alburtis, PA

|

Business Analyst (BA)

|

Perm

|

$115k - $130k (estimate)

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A Fortune 500 client is looking for a Senior IT BA at their Alburtis, PA location. This client is leading company in the Aerospace and Defense, communications, enterprise healthcare, industrial,... capital equipment and energy industries to deliver solutions for their most complex challenges in manufacturing hardware solutions. The ideal candidate provides business, process and technical expertise to teams that are responsible for assessing, designing, delivering and supporting IT solutions to clients and customers. This person will also have the experience and responsibility to ensure that solution team members that are external to IT or even Celestica will also provide quality input and deliverables in a way that meets the clients overall goals and requirements, and will need to manage relationships and negotiate and resolve conflict when necessary. The ideal candidate will have the knowledge and experience to establish goals and strategies in areas of specialty, and make or guide decisions that steer the overall team activities in the established strategic direction. This person will work in a technical hands on role and support a team of 4 individuals. This role will function fully onsite at the companies office in Alburtis, PA.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 01, 2026

Sandy Springs, GA

|

Business Analyst (BA)

|

Contract

|

$44 - $55 (hourly estimate)

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A client of Insight Global is looking for a dynamic and personable Service Now Business Analyst to join their team. The ideal candidate will have strong communication skills, the ability to... understand, create diagrams, participate in Agile ceremonies and familiarity with User Acceptance Testing.Pay Range: $50 - $55/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Nov 26, 2025

Stamford, CT

|

Business Analysis

|

Contract

|

$49 - $61 (hourly estimate)

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Insight Global is hiring a Business Intelligence Analyst for the Service Reliability team for one of our clients in Stamford, CT.? This team focuses on improving customer experience through analytics... that focus on network outages and maintenance/upgrade events.? This person will act as the liaison between business and technical teams to translate requirements.? This person will pull and validate data and identify trends.? They will report these findings to leadership and make recommendations.? This person will need to have strong SQL skills to work with data and strong communication skills to speak to executives. ?This role will be performed 4 days a week on-site in Stamford, CT. The pay is between 50-60/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 06, 2026

Chicago, IL

|

Business Analyst (BA)

|

Contract

|

$46 - $57 (hourly estimate)

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Supporting Service Now platformTranslate requirements to technical requirementsWrite user storiesUpdate sets and tablesWe are a company committed to creating diverse and inclusive environments where... people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 08, 2026

Orlando, FL

|

Business Analyst (BA)

|

Perm

|

$75k - $87k (estimate)

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Partner with clinical and operational teams to define, track, and report performance metrics? Analyze data to identify improvement opportunities and provide insights to leadership? Develop and... maintain KPIs, dashboards, and reports (clinical, operational, financial)? Manage and prepare data from multiple sources for reporting and analysis? Support system-wide quality improvement and strategic decision-making? Collaborate with analytics and business teams to enhance analytic productsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 17, 2026

North York, ON

|

Business Analyst (BA)

|

Perm

|

$80k - $100k (estimate)

{"JobID":507606,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M2J 4","ReferenceID":"DAL-0e4b8c93-3fa3-4947-8837-5852f6cb5a42","PostedDate":"\/Date(1773769238000)\/","Description":"In this role, the right candidate will work as part of a project delivery team, analyzing and gathering requirements from existing clients, enhancing configurations, training, improving business processes, and ensuring overall client satisfaction. As a liaison between our pension clients and our programing team, we are looking for individuals with the ability to work independently and collaboratively towards delivering effective and quality solutions that meet our client business needs. You will have experience and working knowledge of Pension and Benefits, specifically Canadian Defined Benefit and or Defined Contribution pension plans. Primarily looking for candidates with experience with pension plans and or a background in Actuarial Sciences. Duties and Responsibilities:Responsible for analyzing customer requirements and the analysis of information/data. Responsible for understanding the pension business needs of the client and identifying how best to meet those needs. This includes working with the business and the technology areas to gather requirements for development and management. The role leads the effort to analyze, validate and document the business and system requirements.Acts as a bridge between the business and the IT groups and is accountable for a technology solution that supports the business request or opportunity and is based on the enterprise architecture. Assists in designing, modifying and creating business processes that will be used to implement the business transformation solutions. This is done through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements. Provides input to improve overall efficiency and processes.Maintain a high level of client relationship management. Act as liaison between clients, other service providers and programmers to further develop and foster the client relationship. Provide daily support to clients during system development and implementation, including telephone support / contact for clients.Participate in regular client status meetings including assisting with status reports, meeting notes, etc. as determined by client\u0027s needs. Manage multiple clients and tasks and prioritize work as required. Send correspondence to clients. Participate in upgrade or new implementation projects from beginning to end or parts of a major project. This will include estimating and quoting work in conjunction with Programmers. Participate in sessions with clients to collect business requirements (JAD). Provide client training. Analyze complex business and pension requirements, user requests for system modifications / enhancements or error corrections; propose possible solutions for review by Senior team member, and document solutions in functional specifications in conjunction with programmers. Analyze plan documents and prepare and/or peer review specifications. Draft release notes and update delivery documents. Assist with monthly support and maintenance updates if required. Follow CPAS standard practices and procedures in selecting methods and techniques for obtaining solutions and meeting deliverables. Setup client and plan rules in CPAS v5 products with supportEnsure the system meets legislative compliance and accuracy standards. Formulate quality assurance standards / programs for client installations. Document and maintain problem logs. Write comprehensive test plans as needed for upgrades / changes. Test template application, custom work, defect fixes etc providing QA of the system. Enter, update defects in the CPAS Quality system Demonstrate a financial accountability to upselling and encourage clients to configure additional CPAS functions. Contribute to the client invoicing process through timely, accurate and detailed tracking in the CPAS Quality system.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Pension Business Analyst","City":"North York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Advanced experience working with Pensions or Actuarial Science-Strong understanding of Direct Contribution methods for canadian Pensions -Strong requirements gathering experience-Good understanding of technology/applications/SDLC-Experience with reporting tools like Jira-Excel proficiency","Skills":"Coming from Telus Health or CAAT","Industry":"Business Analyst (BA)","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":100000.0000,"SalaryLow":80000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

In this role, the right candidate will work as part of a project delivery team, analyzing and gathering requirements from existing clients, enhancing configurations, training, improving business... processes, and ensuring overall client satisfaction. As a liaison between our pension clients and our programing team, we are looking for individuals with the ability to work independently and collaboratively towards delivering effective and quality solutions that meet our client business needs. You will have experience and working knowledge of Pension and Benefits, specifically Canadian Defined Benefit and or Defined Contribution pension plans. Primarily looking for candidates with experience with pension plans and or a background in Actuarial Sciences. Duties and Responsibilities:Responsible for analyzing customer requirements and the analysis of information/data. Responsible for understanding the pension business needs of the client and identifying how best to meet those needs. This includes working with the business and the technology areas to gather requirements for development and management. The role leads the effort to analyze, validate and document the business and system requirements.Acts as a bridge between the business and the IT groups and is accountable for a technology solution that supports the business request or opportunity and is based on the enterprise architecture. Assists in designing, modifying and creating business processes that will be used to implement the business transformation solutions. This is done through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements. Provides input to improve overall efficiency and processes.Maintain a high level of client relationship management. Act as liaison between clients, other service providers and programmers to further develop and foster the client relationship. Provide daily support to clients during system development and implementation, including telephone support / contact for clients.Participate in regular client status meetings including assisting with status reports, meeting notes, etc. as determined by client's needs. Manage multiple clients and tasks and prioritize work as required. Send correspondence to clients. Participate in upgrade or new implementation projects from beginning to end or parts of a major project. This will include estimating and quoting work in conjunction with Programmers. Participate in sessions with clients to collect business requirements (JAD). Provide client training. Analyze complex business and pension requirements, user requests for system modifications / enhancements or error corrections; propose possible solutions for review by Senior team member, and document solutions in functional specifications in conjunction with programmers. Analyze plan documents and prepare and/or peer review specifications. Draft release notes and update delivery documents. Assist with monthly support and maintenance updates if required. Follow CPAS standard practices and procedures in selecting methods and techniques for obtaining solutions and meeting deliverables. Setup client and plan rules in CPAS v5 products with supportEnsure the system meets legislative compliance and accuracy standards. Formulate quality assurance standards / programs for client installations. Document and maintain problem logs. Write comprehensive test plans as needed for upgrades / changes. Test template application, custom work, defect fixes etc providing QA of the system. Enter, update defects in the CPAS Quality system Demonstrate a financial accountability to upselling and encourage clients to configure additional CPAS functions. Contribute to the client invoicing process through timely, accurate and detailed tracking in the CPAS Quality system.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 18, 2026

Phoenix, AZ

|

Business Analyst (BA)

|

Perm

|

$132k - $155k (estimate)

{"JobID":496081,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-112.07,"Longitude":33.44,"Distance":null},"State":"Arizona","Zip":"85004","ReferenceID":"PHX-cf58921e-e9b1-404b-9bb5-0461d16f6487","PostedDate":"\/Date(1771377006000)\/","Description":"As a Principal Analyst I, you\u0027ll lead activities to review current processes and metrics that support operational effectiveness, identify constraints or opportunities that inhibit or accelerate the business and technology strategy. You\u0027ll develop options or approaches to improve business outcomes, and drive implementation of solutions to achieve desired results. You\u0027ll also be accountable for the development and review of artifacts to ensure they accurately describe current state processes, practices, and/or metrics, determining root cause for constraints in the process. Additionally, you\u0027ll take part in the identification of alternative processes and practice options with associated impact on KRIs/KPIs or Operational Metrics. You\u0027ll also track and communicate enhancements to the current process and practices as to whether the desired results are being realized through the use of data, metrics, and other quantitative measures. Additionally, as the Principal Analyst I, you\u0027ll engage with enterprise subject matter experts and stakeholders to tackle complex issues or opportunities that require significant coordination and alignment across different business units. You\u0027ll be accountable for understanding the problem statement or opportunity, capturing current state insights while also providing options and recommendations to the identified stakeholders. In this role you\u0027ll also identify, socialize, and gather necessary approvals for the upkeep of, KRIs, KPIs, and Operational Metrics.?Work on and be part of the team to deliver digital banking solutions?Work on data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms?When needed, work with vendors and service providers to understand features, functionality, data to ensure timely delivery of the tasks?Provide production support, timely resolution of incidents, and communication to business stakeholders?Convert business requirements into system specifications, documenting it in tools like Jira, Confluence and Azure DevOps?Lead on programs and expected to lead activities to ensure that both the business outcomes of the project are achieved as well as the outcomes are aligned to our business strategy. This position will also define the work breakdown structure for all involved teams, by setting and meeting the deadlines for that work, lead discussions to gather requirements and review artifacts, while working to resolve issues that impede progress.?Develop list of critical documentation and artifacts to meet project objectives, complete of high-quality deliverables, and effectively communicate learnings, findings, impacts, and next steps with subject matter experts or project stakeholders.?Use deep understanding of Microsoft Office tools, Diagramming Software (e.g. Lucid, Visio, etc.), and/or other appropriate technical tools in review of Banking processes, functions, or organizational models within a specific domain or functional area utilizing critical thinking skills and strong communication skills to develop clear and concise narratives or communications.?Leverage Risk Management experience from a large financial institution subject to heightened standards, specifically in risk, compliance, or corporate governance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Business Systems Analyst- Digital Banking","City":"Phoenix","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?8+ years of related experience.?Bachelor\u0027s degree in related field required.?Previous leadership experience preferred.?Advanced knowledge of general Financial Services or Banking is preferred.?Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.?Advanced to expert in process and data analysis within one or two domains or functional areas with deep critical thinking skills.?Experience working as a SME across one or two domains or functional areas.?Advanced speaking and writing communication skills.?Occasional travel required.","Skills":"?Preferred experience in working on digital transformation programs, Core and Digital Banking conversions (such as Fiserv, FIS, NCR, and Q2 Digital Banking)","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":155000.0000,"SalaryLow":132000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

As a Principal Analyst I, you'll lead activities to review current processes and metrics that support operational effectiveness, identify constraints or opportunities that inhibit or accelerate the... business and technology strategy. You'll develop options or approaches to improve business outcomes, and drive implementation of solutions to achieve desired results. You'll also be accountable for the development and review of artifacts to ensure they accurately describe current state processes, practices, and/or metrics, determining root cause for constraints in the process. Additionally, you'll take part in the identification of alternative processes and practice options with associated impact on KRIs/KPIs or Operational Metrics. You'll also track and communicate enhancements to the current process and practices as to whether the desired results are being realized through the use of data, metrics, and other quantitative measures. Additionally, as the Principal Analyst I, you'll engage with enterprise subject matter experts and stakeholders to tackle complex issues or opportunities that require significant coordination and alignment across different business units. You'll be accountable for understanding the problem statement or opportunity, capturing current state insights while also providing options and recommendations to the identified stakeholders. In this role you'll also identify, socialize, and gather necessary approvals for the upkeep of, KRIs, KPIs, and Operational Metrics.?Work on and be part of the team to deliver digital banking solutions?Work on data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms?When needed, work with vendors and service providers to understand features, functionality, data to ensure timely delivery of the tasks?Provide production support, timely resolution of incidents, and communication to business stakeholders?Convert business requirements into system specifications, documenting it in tools like Jira, Confluence and Azure DevOps?Lead on programs and expected to lead activities to ensure that both the business outcomes of the project are achieved as well as the outcomes are aligned to our business strategy. This position will also define the work breakdown structure for all involved teams, by setting and meeting the deadlines for that work, lead discussions to gather requirements and review artifacts, while working to resolve issues that impede progress.?Develop list of critical documentation and artifacts to meet project objectives, complete of high-quality deliverables, and effectively communicate learnings, findings, impacts, and next steps with subject matter experts or project stakeholders.?Use deep understanding of Microsoft Office tools, Diagramming Software (e.g. Lucid, Visio, etc.), and/or other appropriate technical tools in review of Banking processes, functions, or organizational models within a specific domain or functional area utilizing critical thinking skills and strong communication skills to develop clear and concise narratives or communications.?Leverage Risk Management experience from a large financial institution subject to heightened standards, specifically in risk, compliance, or corporate governance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 06, 2026

Toronto, ON

|

Business Analysis

|

Contract

|

$41 - $51 (hourly estimate)

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This individual will play a critical role in closing documentation and data gaps, enabling audit readiness, and ensuring business and technical teams are aligned around accurate, actionable information.Key Responsibilities- Define and analyze end-to-end business processes, tackling complex problems beyond basic documentation.- Gather, refine, and document clear business and functional requirements across ServiceNow, inventory management, and related systems.- Analyze and document data structures, including tables, source-to-target mappings, and data dictionaries.- Identify and close gaps across CMDB, HAM, and SAM, strengthening documentation and data quality.- Lead stakeholder engagement to align priorities, secure inputs, and drive consensus?even when inventory management is not a primary focus.- Produce high-quality documentation, diagrams (using Lucidchart), and supporting materials in Confluence, tracking work in Jira.- Support audit, compliance, and governance needs through accurate, traceable documentation.- Create training materials and enable knowledge transfer; communicate proactively and consistently with stakeholders.We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Business Systems Analyst","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 8+ years of experience as a Business Systems Analyst.- Strong experience in process definition and analysis, not just documentation.- Demonstrated ability to work across multiple systems and independently identify missing information.- Deep attention to detail with excellent technical writing and documentation skills.- Experience with: ? ServiceNow (preferred)? CMDB, HAM, and SAM concepts? Data dictionaries and source-to-target mappings- Proven ability to: ? Write clear, structured requirements? Manage competing priorities efficiently? Think critically and proactively- Strong stakeholder management and communication skills.- Comfortable working in Jira and Confluence.","Skills":"- Experience working on similar enterprise asset, inventory, or CMDB initiatives.- Background in banking or financial services environments.- Audit or FI audit experience.- Prior experience creating and delivering training materials.- Familiarity with ServiceNow workflows, terminology, and process models.","Industry":"Business Analysis","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":51.0000,"SalaryLow":40.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Senior Business Systems Analyst to join the team with one of our largest banking clients on a 6-month contract. The successful candidate will be required to go on-site... in downtown Toronto 3x a week and will support and evolve enterprise inventory, asset, and ServiceNow-based systems. This role goes beyond documentation?requiring someone who can dive into complex, ambiguous problems, span multiple systems, and persist until the right answers, data, and alignment are achieved.The ideal candidate brings strong process definition, requirements gathering, and stakeholder management skills, with a particular focus on CMDB, HAM, SAM, and inventory management. This individual will play a critical role in closing documentation and data gaps, enabling audit readiness, and ensuring business and technical teams are aligned around accurate, actionable information.Key Responsibilities- Define and analyze end-to-end business processes, tackling complex problems beyond basic documentation.- Gather, refine, and document clear business and functional requirements across ServiceNow, inventory management, and related systems.- Analyze and document data structures, including tables, source-to-target mappings, and data dictionaries.- Identify and close gaps across CMDB, HAM, and SAM, strengthening documentation and data quality.- Lead stakeholder engagement to align priorities, secure inputs, and drive consensus?even when inventory management is not a primary focus.- Produce high-quality documentation, diagrams (using Lucidchart), and supporting materials in Confluence, tracking work in Jira.- Support audit, compliance, and governance needs through accurate, traceable documentation.- Create training materials and enable knowledge transfer; communicate proactively and consistently with stakeholders.We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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