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Apr 18, 2023

Houston, TX

|

Programmer / Developer

|

Perm

|

$120k - $140k (estimate)

{"JobID":280503,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-95.3686363636364,"Longitude":29.7810909090909,"Distance":null},"State":"Texas","Zip":"77077","ReferenceID":"HOU-78216f3f-4ca4-4fdd-ac33-496677d7dd3c","PostedDate":"\/Date(1681830961000)\/","Description":"A client of Insight Global\u0027s is looking for an Senior Tech Delivery Lead. The ideal candidate will be fluent across the full technology stack able to communicate with offshore engineering teams. This person would own delivery and support responsibility for two or more product or platform teams; drives technical priorities; supports delivery efforts through technical advisory, coaching of other technical team members, and may also support hands-on execution. The need for the role is for this person to ensure technical consistency of the finished product with identified needs working hand and hand with the Product owner. The product they will be rolling out is a pre-existing on-perm and cloud ecommerce application. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Sr. Tech Delivery Lead","City":"Houston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"* Bachelor\u0027s degree in CS or 5-8 years of software development experience * including 1 year in a development focused leadership role * 5+ years of experience in developing and supporting high performance and highly scalable applications in an agile environment * Strong understanding of Scrum, Lean, XP, Kanban and other agile development techniquesFluency in DevOps, including continuous integration, continuous deployment / delivery, configuration and containerization, infrastructure as a code, and monitoring","Skills":"* 5+ years of Java design and development experience * 5+ years of experience using frameworks like Spring (Core, Cloud, Spring Boot, Spring MVC, etc.) * 5+ years of experience using Postgres, SQL (Oracle, MySQL etc.) and NoSQL (MongoDB, Couchbase) * Hands-on experience in using data streaming platform like Kinesis or Kafkaexperience in building \u0026 deploying application on a cloud platform like AWS, GCP, Azure, etc","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":140000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global's is looking for an Senior Tech Delivery Lead. The ideal candidate will be fluent across the full technology stack able to communicate with offshore engineering teams. This... person would own delivery and support responsibility for two or more product or platform teams; drives technical priorities; supports delivery efforts through technical advisory, coaching of other technical team members, and may also support hands-on execution. The need for the role is for this person to ensure technical consistency of the finished product with identified needs working hand and hand with the Product owner. The product they will be rolling out is a pre-existing on-perm and cloud ecommerce application. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 23, 2026

Palo Alto, CA

|

Architect (Engineering)

|

Perm

|

$200k - $240k (estimate)

{"JobID":522800,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-122.15,"Longitude":37.44,"Distance":null},"State":"California","Zip":"94301","ReferenceID":"LAX-4d97ed30-cd14-42c6-9f9f-8d25dfbb577a","PostedDate":"\/Date(1776986624000)\/","Description":"The Senior Enterprise Systems Integrator will play a key role in designing and executing integrations between Evolver?s platform and complex enterprise environments. This is a highly hands-on role for someone who enjoys building real systems, not just diagrams?owning integrations end-to-end from architecture through deployment. You?ll work directly with customers, engineers, and product teams to operationalize integrations that are scalable, reliable, and repeatable across organizations. Your work will directly enable customers to adopt and scale Evolver within their existing infrastructure.-Design, build, and maintain integrations between Evolver?s platform and enterprise systems like SAP, Oracle Fusion, ServiceNow, and similar tools-Develop and maintain APIs, connectors, and data pipelines to enable secure and reliable system interoperability-Work directly with customer system architectures to implement scalable integration solutions in real enterprise environments-Build reusable integration frameworks and standardized connectors to accelerate future customer deployments-Troubleshoot and resolve integration issues across environments while ensuring performance, reliability, and data integrityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Enterprise Systems Integrator","City":"Palo Alto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-8+ years of experience in systems engineering, platform engineering, or enterprise integrations-6+ years of hands-on experience integrating with at least one major enterprise system (SAP, Oracle Fusion, ServiceNow, or similar)-Strong understanding of APIs, middleware, and common enterprise integration patterns-Experience working with system-of-record (SOR) architectures and complex enterprise data flows-Proficiency in at least one programming language such as Python","Skills":"-Experience building and scaling SaaS product integrations for enterprise customers-Familiarity with cloud platforms such as AWS, Azure, or GCP-Experience with iPaaS or integration tools (e.g., MuleSoft, Boomi, similar platforms)-Background supporting finance, audit, or other operational enterprise systems-Previous experience in a startup or fast-moving, customer-facing environment","Industry":"Architect (Engineering)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":240000.0000,"SalaryLow":200000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Senior Enterprise Systems Integrator will play a key role in designing and executing integrations between Evolver?s platform and complex enterprise environments. This is a highly hands-on role... for someone who enjoys building real systems, not just diagrams?owning integrations end-to-end from architecture through deployment. You?ll work directly with customers, engineers, and product teams to operationalize integrations that are scalable, reliable, and repeatable across organizations. Your work will directly enable customers to adopt and scale Evolver within their existing infrastructure.-Design, build, and maintain integrations between Evolver?s platform and enterprise systems like SAP, Oracle Fusion, ServiceNow, and similar tools-Develop and maintain APIs, connectors, and data pipelines to enable secure and reliable system interoperability-Work directly with customer system architectures to implement scalable integration solutions in real enterprise environments-Build reusable integration frameworks and standardized connectors to accelerate future customer deployments-Troubleshoot and resolve integration issues across environments while ensuring performance, reliability, and data integrityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 08, 2026

Eden Prairie, MN

|

Software Engineering

|

Contract-to-perm

|

$64 - $80 (hourly estimate)

{"JobID":516687,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-93.45,"Longitude":44.84,"Distance":null},"State":"Minnesota","Zip":"55344","ReferenceID":"MSP-632ec04c-84d1-4ca6-860b-5a1ef1364d81","PostedDate":"\/Date(1775677685000)\/","Description":"We are seeking a Senior iOS Developer to join a globally distributed mobile engineering team supporting a medical device mobile application. This role is heavily hands-on while also providing technical leadership and mentorship to junior engineers across multiple locations.You?ll work on a native iOS application used to control Bluetooth-enabled hearing aids and provide health-related features such as fall detection, activity tracking, and device configuration.Key ResponsibilitiesDesign and develop native iOS applications using SwiftBreak down complex product requirements into clear, executable technical solutionsGuide and mentor junior and mid-level engineers (approximately 30?40% of the role)Collaborate daily with offshore development teams (India, China, Israel)Participate in design discussions, code reviews, and architectural decisionsWork closely with product, verification, and hardware teamsBuild stable, regulated software within a medical device environment (quality, documentation, review-heavy process)We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Software Engineer- IOS Mobile Application Developer","City":"Eden Prairie","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Required QualificationsSenior-level experience developing native iOS applications (Swift)Experience working with distributed/offshore teams across time zonesProven ability to lead technically (not people management, but mentoring and guidance)Strong problem-solving skills and ability to decompose complex featuresComfortable working in a highly regulated environment where releases are deliberate and quality-focusedWillingness to work onsite in Eden Prairie multiple days per week and collaborate closely with local teams","Skills":"Strong Nice-to-Haves (At Least One Expected)RxSwift experience (highly preferred)Experience working with connected devices / Bluetooth Low Energy (BLE) (interface-level exposure is sufficient)csharp experience (used in a shared library)Experience reviewing or collaborating across iOS and Android (Kotlin) codebasesBackground in medical devices or other regulated industriesFirebase or general cloud exposure (AWS used in some regions)","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":80.0000,"SalaryLow":64.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a Senior iOS Developer to join a globally distributed mobile engineering team supporting a medical device mobile application. This role is heavily hands-on while also providing... technical leadership and mentorship to junior engineers across multiple locations.You?ll work on a native iOS application used to control Bluetooth-enabled hearing aids and provide health-related features such as fall detection, activity tracking, and device configuration.Key ResponsibilitiesDesign and develop native iOS applications using SwiftBreak down complex product requirements into clear, executable technical solutionsGuide and mentor junior and mid-level engineers (approximately 30?40% of the role)Collaborate daily with offshore development teams (India, China, Israel)Participate in design discussions, code reviews, and architectural decisionsWork closely with product, verification, and hardware teamsBuild stable, regulated software within a medical device environment (quality, documentation, review-heavy process)We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 15, 2026

Saint-Paul, MN

|

Programmer / Developer

|

Contract-to-perm

|

$22 - $28 (hourly estimate)

{"JobID":541814,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-93.1,"Longitude":44.94,"Distance":null},"State":"Minnesota","Zip":"55102","ReferenceID":"MSP-9424afc6-768c-4d2c-b4b6-d425e6aaa608","PostedDate":"\/Date(1781559778000)\/","Description":"We are seeking a Senior Site Reliability Engineer (SRE) to play a leadership role in driving reliability, scalability, and observability across a modern, cloud-based application platform. This role will be instrumental in transitioning teams from reactive support to proactive engineering practices, establishing SRE standards, and mentoring junior team members.The ideal candidate will bring deep expertise in cloud environments, application monitoring, and automation, combined with strong collaboration skills and the ability to influence engineering teams toward operational excellence.Key ResponsibilitiesDesign, implement, and continuously improve monitoring, alerting, and observability frameworks across production environmentsLead troubleshooting of complex production issues and drive thorough root cause analysis to prevent recurrenceOwn and enhance cloud-based application and platform reliability at scalePartner with and influence engineering teams to improve system performance, scalability, and resiliency through architectural guidance and best practicesArchitect and implement automation of operational tasks and workflows to significantly reduce manual interventionDrive improvements in incident response processes, playbooks, and on-call procedures to minimize downtimeLead monitoring and administration of containerized environments (Kubernetes/AKS)Establish and champion SRE best practices and standards across teams, mentoring mid-level and junior engineers in SRE principlesHelp guide teams through the cultural and technical transition from reactive support to proactive SRE practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"INTL. Sr. SRE","City":"Saint-Paul","ExpirationDate":null,"PriorityOrder":0,"Requirements":"~6?8+ years of experience in a Site Reliability Engineer or similar role (10+ years total IT experience)Deep expertise working in Azure cloud environments at scaleExtensive hands-on experience with monitoring and observability tools (e.g., Elastic, Prometheus, Grafana, or similar), including designing and architecting monitoring strategiesProven experience supporting production applications in complex, high-availability environments (application-focused SRE vs. infrastructure-only)Strong knowledge of Kubernetes (AKS) for monitoring, alerting, administration, and troubleshootingAbility to troubleshoot and debug applications at a deep level, including reading, understanding, and reviewing codeSolid experience with .NET/csharp application environmentsExperience with databases (SQL and/or NoSQL such as Cosmos DB, PostgreSQL, etc.)Demonstrated ability to mentor engineers and drive SRE adoption across teams","Skills":"Experience in multi-cloud or hybrid-cloud environments (Azure + AWS/GCP)Exposure to EKS or non-Azure Kubernetes environmentsExperience supporting single-page applications (e.g., Angular)Strong background in automation and scripting (e.g., Python, Bash, PowerShell, Terraform)Prior experience leading teams through the transition to SRE best practicesExperience working in global or distributed teamsTrack record of reducing MTTR, improving SLOs/SLIs, and driving operational maturity","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":28.0000,"SalaryLow":22.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a Senior Site Reliability Engineer (SRE) to play a leadership role in driving reliability, scalability, and observability across a modern, cloud-based application platform. This role... will be instrumental in transitioning teams from reactive support to proactive engineering practices, establishing SRE standards, and mentoring junior team members.The ideal candidate will bring deep expertise in cloud environments, application monitoring, and automation, combined with strong collaboration skills and the ability to influence engineering teams toward operational excellence.Key ResponsibilitiesDesign, implement, and continuously improve monitoring, alerting, and observability frameworks across production environmentsLead troubleshooting of complex production issues and drive thorough root cause analysis to prevent recurrenceOwn and enhance cloud-based application and platform reliability at scalePartner with and influence engineering teams to improve system performance, scalability, and resiliency through architectural guidance and best practicesArchitect and implement automation of operational tasks and workflows to significantly reduce manual interventionDrive improvements in incident response processes, playbooks, and on-call procedures to minimize downtimeLead monitoring and administration of containerized environments (Kubernetes/AKS)Establish and champion SRE best practices and standards across teams, mentoring mid-level and junior engineers in SRE principlesHelp guide teams through the cultural and technical transition from reactive support to proactive SRE practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 23, 2026

Clearwater, FL

|

Software Engineering

|

Perm

|

$150k - $160k (estimate)

{"JobID":544398,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-82.76,"Longitude":27.97,"Distance":null},"State":"Florida","Zip":"33764","ReferenceID":"HTP-8787f3de-ad41-4d99-98ff-57f0f78101ec","PostedDate":"\/Date(1782222529000)\/","Description":"We are seeking an experienced Senior Manager, Data Engineering to lead the delivery, operations, and continuous improvement of enterprise data platforms and engineering capabilities. This leader will be responsible for building scalable, secure, and reliable data solutions that support analytics, governance, business operations, and strategic initiatives across the organization.The ideal candidate will bring a blend of technical expertise, leadership experience, and operational excellence, with a proven ability to lead teams, modernize data environments, and deliver enterprise-scale data solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"SR. Data Engineer","City":"Clearwater","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor\u0027s degree in Computer Science, Information Systems, Engineering, or a related field.?8+ years of experience in data engineering, data integration, enterprise data platforms, or data architecture.?5+ years of leadership experience managing data engineering teams in a complex enterprise environment.?Strong expertise with SQL, ETL/ELT processes, orchestration tools, and cloud-based data platforms.?Experience delivering and supporting enterprise-scale data pipelines and integrations.?Proven success managing cross-functional teams, stakeholders, and multiple concurrent initiatives.","Skills":"?Experience with Azure, AWS, Snowflake, Databricks, Microsoft Fabric, or other modern cloud/Lakehouse platforms.?Experience leading cloud modernization or digital transformation initiatives.?Background in highly regulated industries such as healthcare or financial services.?Familiarity with Agile, DevOps, and DataOps methodologies.?Experience partnering closely with analytics, governance, and security teams.","Industry":"Software Engineering","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":160000.0000,"SalaryLow":150000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking an experienced Senior Manager, Data Engineering to lead the delivery, operations, and continuous improvement of enterprise data platforms and engineering capabilities. This leader will... be responsible for building scalable, secure, and reliable data solutions that support analytics, governance, business operations, and strategic initiatives across the organization.The ideal candidate will bring a blend of technical expertise, leadership experience, and operational excellence, with a proven ability to lead teams, modernize data environments, and deliver enterprise-scale data solutions.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 25, 2026

Austin, TX

|

Software Engineering

|

Perm

|

$130k - $190k (estimate)

{"JobID":511275,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-97.74,"Longitude":30.26,"Distance":null},"State":"Texas","Zip":"78758","ReferenceID":"DGW-ececa7b2-bf70-4aff-b186-cda85dda4be6","PostedDate":"\/Date(1774479507000)\/","Description":"Insight Global is hiring for 5 Backend Software Engineers for a healthcare client in Austin, TX. As a Software Engineer, you will play a key role in shaping and implementing the technology strategy across software delivery teams. You will architect and develop scalable, resilient, and reusable software solutions that accelerate delivery and improve engineering efficiency. This role requires a deep understanding of modern software engineering patterns, a strong desire to mentor others, and a passion for elevating engineering practices. You will work closely with product, architecture, and engineering leadership to translate business objectives into actionable technical solutions. Through hands-on design sessions, technical prototyping, and code reviews, you will influence engineering behaviors and help establish high standards for quality, security, performance, and maintainability. Your work will directly impact the organization?s ability to achieve long-term strategic goals. Essential Job Functions ? Design, develop, test, deploy, monitor, and continuously improve backend services and APIs using modern engineering practices. ? Build scalable, maintainable, reusable components (libraries, patterns, frameworks, tooling) that address cross-cutting needs across multiple delivery teams. ? Collaborate with product and design to translate product concepts into technical designs and incremental deliverables that provide frequent, high-quality customer value. ? Partner with architecture to help establish, document, and advocate for technical standards, design patterns, and best practices. ? Participate in and help lead technical design sessions, spike investigations, and architecture reviews, ensuring alignment with long-term platform strategy. Influence engineering behaviors through hands-on design sessions and code reviews, and mentor engineers to strengthen team capability.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Backend Software Engineer","City":"Austin","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Bachelor?s degree in Computer Science, Statistics, Mathematics, or a related technical field; advanced degrees preferred. ? 5+ years of professional software engineering experience with a strong backend emphasis ? Strong proficiency building backend services and APIs, with experience in csharp and .NET Core / ASP.NET Core preferred? Experience designing and supporting production services (availability, observability, performance, maintainability). ? Hands-on experience with CI/CD concepts and tooling (build/release pipelines, automated tests, quality gates). ? Working experience in cloud environments, with Azure strongly preferred. ? Exposure to AI-enabled development tools, code generation models, or ML-driven insights (e.g., Copilot, embedding models, vector search).","Skills":"? Open toengineers from other technology stack- particularly \"polyglot engineers\" with experience across multiple languages and platforms (Java, Golang, Python, and/or csharp, .Net etc)? Open to candidates with AWS Cloud and Python experience, especially those who have worked on AI-enabled or AI-assisted development","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":190000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is hiring for 5 Backend Software Engineers for a healthcare client in Austin, TX. As a Software Engineer, you will play a key role in shaping and implementing the technology strategy... across software delivery teams. You will architect and develop scalable, resilient, and reusable software solutions that accelerate delivery and improve engineering efficiency. This role requires a deep understanding of modern software engineering patterns, a strong desire to mentor others, and a passion for elevating engineering practices. You will work closely with product, architecture, and engineering leadership to translate business objectives into actionable technical solutions. Through hands-on design sessions, technical prototyping, and code reviews, you will influence engineering behaviors and help establish high standards for quality, security, performance, and maintainability. Your work will directly impact the organization?s ability to achieve long-term strategic goals. Essential Job Functions ? Design, develop, test, deploy, monitor, and continuously improve backend services and APIs using modern engineering practices. ? Build scalable, maintainable, reusable components (libraries, patterns, frameworks, tooling) that address cross-cutting needs across multiple delivery teams. ? Collaborate with product and design to translate product concepts into technical designs and incremental deliverables that provide frequent, high-quality customer value. ? Partner with architecture to help establish, document, and advocate for technical standards, design patterns, and best practices. ? Participate in and help lead technical design sessions, spike investigations, and architecture reviews, ensuring alignment with long-term platform strategy. Influence engineering behaviors through hands-on design sessions and code reviews, and mentor engineers to strengthen team capability.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 15, 2026

Atlanta, GA

|

Security Engineering

|

Contract-to-perm

|

$4 - $5 (hourly estimate)

{"JobID":530949,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-84.47,"Longitude":33.86,"Distance":null},"State":"Georgia","Zip":"30339","ReferenceID":"ATL-f7f95557-4d44-4431-99fe-68cb83418f67","PostedDate":"\/Date(1778869642000)\/","Description":"Role SummaryResponsible for analyzing vulnerability data, communicating risk to stakeholders, tracking remediation progress, and supporting system/application owners with actionable remediation guidance.Core Responsibilities?Vulnerability Analysis \u0026 PrioritizationoRun vulnerability scan results across infrastructure, applications, cloud, and specialized environmentsoAssess risk using CVSS, exploitability, threat intelligence, asset criticality, and business context oDifferentiate false positives, inherited risk, compensating controls, and environmental constraintsoAnalyze vulnerability scan results and identify high-risk findings based on severity, exploitability, and business impactoSupport risk-based prioritization to ensure focus on the most critical exposures ?Stakeholder CommunicationoClearly communicate vulnerability risk to technical and non-technical stakeholdersoDistribute vulnerability reports and ensure appropriate teams and leadership are informed oEscalate critical or time-sensitive vulnerabilities as needed?Remediation Tracking \u0026 CoordinationoTrack vulnerability remediation across systems and teams, ensuring alignment with defined SLAsoMonitor remediation progress and follow up with owners to drive closureoMaintain tracking artifacts (dashboards, reports, tickets) to demonstrate progress and accountability ?Remediation Guidance \u0026 SupportoProvide clear, actionable remediation recommendations (patching, configuration changes, compensating controls)oAssist teams when remediation is blocked or requires alternative mitigation approaches ?Reporting, Metrics \u0026 Program MaturationoProduce regular reporting on vulnerability posture, remediation status, and SLA performanceoSupport development of metrics that measure program effectiveness and risk reduction oDevelop meaningful metrics that demonstrate risk reduction, not just activity (e.g., aging, exposure windows, critical asset coverage)oSupport continuous improvement of vulnerability management processes, tooling, and workflows?Cross-Team CollaborationoCoordinate with infrastructure, application, and security teams to ensure vulnerabilities are addressed efficientlyoFacilitate communication across teams to remove blockers and improve remediation timelines Pay Rate: $4.00-$8.00 depending on skills and experience level.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Vulnerability Management Analyst/Engineer- INTL India","City":"Atlanta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Vulnerability Management FundamentalsoUnderstanding of key concepts: ?CVSS scoring / severity ratings?Vulnerability lifecycle (discovery ? prioritization ? remediation ? validation)?Risk-based prioritization?Patch management and remediation strategies ?Technical Awareness (Foundational)oBasic understanding of: ?Operating systems (Windows/Linux)?Network and application vulnerabilities?Common remediation techniques (patching, configuration hardening, compensating controls)?Data Analysis \u0026 TrackingoAbility to work with vulnerability data sets, reports, and dashboardsoExperience tracking remediation using ticketing systems (e.g., Jira, ServiceNow)oAbility to improve workflows via scripting or automation (e.g., Python, PowerShell, APIs) is a strong plus?Communication SkillsoAbility to translate technical vulnerabilities into business riskoStrong written communication for reporting, notifications, and escalation","Skills":"?Experience with vulnerability scanning tools (e.g., Tenable, Snyk, Qualys, Cortex, Wiz)?Familiarity with cloud environments (GCP/AWS/Azure)?Exposure to compliance frameworks (PCI, NIST, CIS)?Experience participating in a structured vulnerability management program?Experience integrating vulnerability data via APIs, automation pipelines, or custom reporting","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":5.0000,"SalaryLow":4.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Role SummaryResponsible for analyzing vulnerability data, communicating risk to stakeholders, tracking remediation progress, and supporting system/application owners with actionable remediation... guidance.Core Responsibilities?Vulnerability Analysis & PrioritizationoRun vulnerability scan results across infrastructure, applications, cloud, and specialized environmentsoAssess risk using CVSS, exploitability, threat intelligence, asset criticality, and business context oDifferentiate false positives, inherited risk, compensating controls, and environmental constraintsoAnalyze vulnerability scan results and identify high-risk findings based on severity, exploitability, and business impactoSupport risk-based prioritization to ensure focus on the most critical exposures ?Stakeholder CommunicationoClearly communicate vulnerability risk to technical and non-technical stakeholdersoDistribute vulnerability reports and ensure appropriate teams and leadership are informed oEscalate critical or time-sensitive vulnerabilities as needed?Remediation Tracking & CoordinationoTrack vulnerability remediation across systems and teams, ensuring alignment with defined SLAsoMonitor remediation progress and follow up with owners to drive closureoMaintain tracking artifacts (dashboards, reports, tickets) to demonstrate progress and accountability ?Remediation Guidance & SupportoProvide clear, actionable remediation recommendations (patching, configuration changes, compensating controls)oAssist teams when remediation is blocked or requires alternative mitigation approaches ?Reporting, Metrics & Program MaturationoProduce regular reporting on vulnerability posture, remediation status, and SLA performanceoSupport development of metrics that measure program effectiveness and risk reduction oDevelop meaningful metrics that demonstrate risk reduction, not just activity (e.g., aging, exposure windows, critical asset coverage)oSupport continuous improvement of vulnerability management processes, tooling, and workflows?Cross-Team CollaborationoCoordinate with infrastructure, application, and security teams to ensure vulnerabilities are addressed efficientlyoFacilitate communication across teams to remove blockers and improve remediation timelines Pay Rate: $4.00-$8.00 depending on skills and experience level.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 10, 2026

Colorado City, TX

|

Electrical Engineering

|

Contract

|

$60 - $75 (hourly estimate)

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Insight Global is seeking a Data Center Superintendent for a top AI infrastructure client. This individual will serve as the boots-on-the-ground leader responsible for executing large-scale,... mission-critical data center construction projects. From early construction through commissioning and handoff, this role will own site operations, coordinate subcontractors and trades, and ensure safety, quality, and aggressive timelines are met. The ideal candidate brings hyperscale or critical infrastructure experience and thrives in high-ownership environments, helping deliver next-generation data centers that power advanced AI systems.Day-to-Day:?Oversee daily on-site construction operations from groundbreaking through commissioning and handoff?Coordinate and manage trades, subcontractors, and general contractors?Drive adherence to project schedule, milestones, and delivery timelines?Enforce safety standards, compliance, and quality control across all site activities?Manage site logistics, including materials staging, equipment coordination, and workforce planning?Review and interpret construction drawings, specs, and RFIs, ensuring accurate execution?Provide clear progress updates and reporting to stakeholders and leadership?Support and oversee commissioning activities leading into operational turnover?Identify and escalate risks, delays, and field issues, driving resolution in real timeWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 03, 2026

Santa Monica, CA

|

Help Desk

|

Contract

|

$30 - $37 (hourly estimate)

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The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the \"faces\" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won\u0027t be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $30-35/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 Service Desk Analyst (onsite Santa Monica)","City":"Santa Monica","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3+ years experience as a Service Desk Analyst or Technical Support - experience with white glove support c-level/executives- previous technical research experience for complex tickets- hands-on documentation experience writing KBs, etc- Proven expertise with positive customer service skills and communication skills- onsite technical support experience as well as remote support- Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk- Demonstrated support of enterprise environments, including: (preferred to have experience, but if not we can teach!)Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripheralsSupport of Microsoft Windows 10 Operating SystemSupport of MS O365 provisioned accountsSupport of mobile devices such as iphone, android, iPads, Surface Devices, etc.Password Reset, Account Unlock, etc.Support of MacBook devices and MacOSSupport of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc.Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc.","Skills":"- Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus- Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9 (preferred)- ServiceNow experience- Legal applications (iManage, InTapp, Box, etc)- Experience supporting MacOS 10-11; MacBook Air and MacBook Pro- Technical certifications","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":37.0000,"SalaryLow":29.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... users. This analyst will sit onsite in the Santa Monica CA office 5 days a week - The shift is 8-5pm PST. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $30-35/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 28, 2026

Denver, CO

|

Help Desk

|

Contract

|

$24 - $30 (hourly estimate)

{"JobID":535303,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-104.87,"Longitude":39.76,"Distance":null},"State":"Colorado","Zip":"80202","ReferenceID":"BOS-a1439d6a-78a4-4dc0-a2f5-5cd2a15b3233","PostedDate":"\/Date(1780001325000)\/","Description":"An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk onsite in their Denver office - The shift is 8am-5pm MST. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the \"faces\" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won\u0027t be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 Service Desk Analyst (onsite Denver)","City":"Denver","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3+ years experience as a Service Desk Analyst or Technical Support - experience with white glove support c-level/executives- previous technical research experience for complex tickets- hands-on documentation experience writing KBs, etc- Proven expertise with positive customer service skills and communication skills- onsite technical support experience as well as remote support- Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk- Demonstrated support of enterprise environments, including: (preferred to have experience, but if not we can teach!)Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripheralsSupport of Microsoft Windows 10 Operating SystemSupport of MS O365 provisioned accountsSupport of mobile devices such as iphone, android, iPads, Surface Devices, etc.Password Reset, Account Unlock, etc.Support of MacBook devices and MacOSSupport of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc.Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc.","Skills":"- Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus- Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9 (preferred)- ServiceNow experience- Legal applications (iManage, InTapp, Box, etc)- Experience supporting MacOS 10-11; MacBook Air and MacBook Pro- Technical certifications","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk onsite in their Denver office - The shift is... 8am-5pm MST. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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