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The Customer Care Specialist is a dynamic customer service role that encompasses all aspects of frontline application, technical, and infrastructure support along with the respective escalation... More pathways. There are multiple customer entry points to ISS Customer Care ranging from: phone, face-to-face, email, self-service ticketing, chat, and text. The Customer Care Specialist is expected to navigate them all with fluidity and utmost professionalism. Additionally, Customer Care Specialists monitor and manage numerous alerting services and are expected to follow escalation protocols and defined policies and procedures day-to-day 24x7. Perform Lead duties, as assigned/scheduled.Tier 1 Support (Password Reset, DUO Enrollment, Ticket Creation for calls that are Tier 2)Knowledge of Win and MAC are a plus, would kindly request a typing speed of 50+ WPM (Will need to type as they are speaking with endusers)UCLA?s ticket Management system is ServiceNow and they will be providing training to selected contractors.Contractors to receive between 25-45 calls per day.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-to-Day ResponsibilitiesInspect vehicles thoroughly to assess overall condition prior to purchaseIdentify mechanical, cosmetic, and structural issues that could impact value or riskDetect signs of... More prior repairs, frame damage, or underlying concerns not immediately visibleEstimate reconditioning needs and collaborate with internal teams as neededUse internal systems and resources to:Calculate reconditioning costsDetermine appropriate purchase pricesFinalize buying decisionsEngage directly with customers in a professional, transparent, and personable mannerNegotiate vehicle purchases while maintaining trust and a positive customer experiencePartner with internal stakeholders to ensure smooth acquisition and handoff processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring for a Sales Director to join PayByPhone, a global mobile parking payments platform used by cities, operators, and millions of drivers worldwide. The Sales Director is a... More senior individual-contributor role responsible for driving new business growth across the Pacific Northwest territory. This is a true hunter role, focused on building net-new pipeline, closing complex deals, and expanding PayByPhone?s presence within municipal, government, and enterprise environments. You?ll operate with a high degree of autonomy owning your territory end-to-end, navigating long and sometimes stalled deal cycles, and consistently creating momentum in the pipeline. This role is ideal for someone who thrives in B2G sales, understands how municipalities buy, and enjoys being on the road building relationships.Day-to-Day ResponsibilitiesNew Business Development? Own the full sales cycle from prospecting through close? Build and maintain a strong pipeline of net-new opportunities? Develop territory plans and execute against revenue targets? Navigate complex, multi-stakeholder deal cycles, including stalled or delayed dealsTerritory Ownership? Manage the Pacific Northwest territory with a mix of driving and flying? Travel approximately 30?40%, with higher activity in peak seasons (fall) and lighter travel during winter months? Attend multiple conferences annually to build brand presence and generate leadsConsultative & Strategic Selling? Sell into municipal, government, and public-sector organizations (B2G)? Act as a thought leader and trusted advisor, consulting prospects on optimizing their parking and payment environments? Lead RFP responses in collaboration with internal bid and marketing teamsInternal Collaboration & Reporting? Partner closely with Client Success, Marketing, and Product teams to ensure smooth handoffs and successful launches? Maintain accurate documentation and reporting in Salesforce CRM? Provide visibility into pipeline, forecasts, and territory performanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re looking for a hands-on Development Team Lead to lead a team of developers supporting and enhancing a primarily VB6 and Oracle PL/SQL?based application portfolio, while helping guide ongoing... More modernization efforts. This is a manager-track role focused on people leadership and delivery?not full-time coding?but requires enough technical depth to review code, influence design decisions, and query data when needed.You?ll oversee a mix of break/fix work, enhancements, and multiple active projects, operating in a fast-paced, high-volume environment. Success in this role requires a proactive mindset, strong ownership, and the ability to balance legacy system stability with forward-looking improvements, while collaborating closely with executives and cross-functional partners.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Divestiture Workstream Lead ? Cybersecurity is responsible for leading the cybersecurity transition workstream in support of a complex healthcare enterprise divestiture. This role owns the... More separation of identity and access management environments, security controls, and compliance postures ? ensuring that both the divesting entity and the acquiring organization operate securely throughout and after the separation.Working within an established divestiture governance structure, this leader coordinates closely with internal security teams, application owners, infrastructure teams, and the buyer organization to define and execute a comprehensive post-close security model that minimizes risk and ensures regulatory compliance.Key Responsibilities?Define and own the post-close security model for the divested entity, including network segmentation, access controls, and security monitoring ?Lead the separation of identity and access management (IAM) environments, including directory services, privileged access, and authentication systems ?Coordinate security policy changes required to support clean separation of environments ?Manage buyer access to shared systems during the TSA (Transition Service Agreement) period, ensuring appropriate controls, logging, and time-bound access governance ?Address regulatory and compliance considerations relevant to the healthcare industry (e.g., HIPAA, SOC 2, GDPR, CCPA) throughout the transition ?Identify, assess, and mitigate security risks arising during the transition period ?Partner with data, infrastructure, and application workstream leads to ensure cross-functional security alignment ?Report progress, risks, and security posture updates to divestiture program leadership on a regular cadencePay Range for this role is $50 - $55 depending on years of experience and educationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our fortune 10 healthcare client is looking for a hands-on Product Owner to support a Generics Campaign Manager platform used to create, manage, and execute sales and pricing campaigns. This is an... More execution focused role for someone who thrives at the intersection of business, technology, and delivery.Partner closely with Generics business teams (Programs & Sales) to translate campaign ideas into clear, prioritized backlog items Lead working sessions to define campaign rules, workflows, and requirements Write development ready user stories and acceptance criteria based on real campaign scenarios Act as the primary bridge between business stakeholders and engineering, UX, and data teams Ensure stories are ready for sprint planning and quickly resolve questions or edge cases Help define what?s in scope vs. out of scope as the platform evolves by phaseWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Seeking a Robot Service Technician to join the humanoid product ecosystem of a leading robotics company. This position will be responsible for daily robot and system operation, repairs, maintenance,... More and spare parts management. In addition, this role is focused on maintaining high uptime on robotic systems, documenting performance, tracking fleet reliability, and supporting other team members. Responsibilities also include:Report daily status of robot fleetPerform basic troubleshooting, repair, preventative maintenance, and spare parts managementDocument processes, work instructions, user manuals, troubleshooting guides, knowledgebase articles, FAQ's, training plans, and any other materials needed to maximize system uptimeRecord and document system performance, issues, and suggestions for improvementThis position is 100% onsite in Mountain View, CAWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a dedicated and eager FCM Analyst to join our team. The successful candidate will work closely with the senior analyst on a large fast food brand, which operates globally. This role is... More 5 day/week on site in downtown Toronto.Key Responsibilities: *Draft and edit contract agreements with franchises, including terms and conditions, using provided templates. *Input signed agreements into the master data system (SDM). *Communicate confidently and effectively with franchisees and the leadership team. *Lead meetings with onshore and offshore stakeholdersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking a Legal Assistant to support lawyers within their Estates, Trusts, and Tax practice group. This role is primarily focused on solicitor-based tax and estate planning matters,... More including corporate reorganizations, trust structuring, and succession planning.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Structural (Bridge) Project Manager / Senior Structural Engineer to help grow our Carolinas Bridge Practice, with a primary focus on South Carolina DOT (SCDOT) projects. This role... More offers the opportunity to build and lead a South Carolina?based bridge group within an established, award-winning ENR Top 50 transportation firm.The ideal candidate is a client-facing bridge leader with strong SC bridge design and seismic analysis experience, capable of balancing hands-on technical leadership, project management, QC/stamping, and business development support.Day-to-Day Work? Bridge design, rehabilitation, seismic analysis, and load rating? QC review and stamping of bridge documents? Coordination with roadway, hydraulics, and construction teams? Project examples: ? I-95 Lake Marion ? Bridge design? I-77 ? Bridge design & rehabilitationKey ResponsibilitiesTechnical Leadership & Project Delivery? Serve as a leader within the Carolinas Bridge Practice? Act as Bridge Project Manager, Task Lead, and/or Engineer of Record? Perform and oversee: ? Highway and rail bridge analysis, modeling, and design? South Carolina?specific seismic analysis? Load rating, rehabilitation, and structural evaluations? Manage bridge rehabilitation/replacement and ancillary structures? Sign and seal bridge and structural plans in South CarolinaQuality Control? Provide QC oversight for ~10?12 active structures projects? Ensure compliance with SCDOT standards, constructability, and technical excellence? Support inspection, maintenance, and rehabilitation efforts as neededGroup Growth & Mentorship? Build and lead a South Carolina structures team (initially ~2?3 staff)? Mentor junior engineers and technical staff? Support recruiting and development of a NC/SC bridge pipelineBusiness Development & Client Engagement? Support Design-Build and Alternative Delivery pursuits? Lead or support structures scopes on $50M?$500M+ SCDOT pursuits? Contribute to technical proposals, fee development, and delivery strategies? Maintain strong client relationships and participate in ACEC and industry eventsIdeal Candidate Profile? Licensed SC PE with stamped bridge projects? Strong SCDOT credibility and client presence? Hands-on experience in bridge design, seismic analysis, and load rating? Comfortable acting as Technical Lead, Project Manager, and QC authority? Business-minded self-starter interested in winning work, building a team, and growing into a Structures Group LeaderWhy This Role? Immediate impact on a strong bridge backlog? High visibility on major SCDOT pursuits? Clear path into senior leadership? Opportunity to build a bridge/structures practice from the ground up? Strong regional reputation with significant growth potentialWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less