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Jun 17, 2026

Hampton, VA

|

Computer Engineering

|

Contract-to-perm

|

$51 - $64 (hourly estimate)

{"JobID":542842,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-76.29,"Longitude":37.04,"Distance":null},"State":"Virginia","Zip":"23665","ReferenceID":"CIN-c19f0cae-b9a3-4764-8f10-ebe5d91975b0","PostedDate":"\/Date(1781730937000)\/","Description":"An employer in the Hampton, VA area is seeking a Secret Operations Research Systems Analyst (ORSA) for a contract to hire opportunity. This individual will be responsible for developing analytical frameworks to assess mission needs, operational challenges, and capability gaps, while applying operations research and applied mathematics techniques to support data-driven decision-making and prioritization efforts. The role will involve designing and executing basic simulations, such as Monte Carlo or R-based analyses, to evaluate different scenarios, as well as building mathematical models and algorithms to support mission planning and resource allocation. Additionally, the individual will translate complex analytical findings into actionable insights for both technical and non-technical stakeholders and collaborate with cross-functional teams supporting mission operations and strategic initiatives. This position requires working on site five days per week and maintaining an active Secret clearance with the ability to obtain a TS/SCI.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Secret Operations Research Systems Analyst (ORSA)","City":"Hampton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Active Secret security clearance (must have the ability to obtain a TS/SCI)Bachelor?s Degree (STEM preferred) 2+ years of experience in operations research systems analysis Strong background in applied math, statistics, or operations research Experience developing analytical models, frameworks, and decision-support tools Exposure to simulation techniques (e.g., Monte Carlo, R, or similar tools) Ability to think critically and apply math driven analysis to real world problems","Skills":"Formal ORSA training through Air Force (AFIT) or Army equivalent programs Experience working within defense or national security environments Background in data science is a plus, particularly if focused on analytical problem-solving (not purely engineering/coding) Advanced degrees- Masters or PhD","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":64.0000,"SalaryLow":51.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer in the Hampton, VA area is seeking a Secret Operations Research Systems Analyst (ORSA) for a contract to hire opportunity. This individual will be responsible for developing analytical... frameworks to assess mission needs, operational challenges, and capability gaps, while applying operations research and applied mathematics techniques to support data-driven decision-making and prioritization efforts. The role will involve designing and executing basic simulations, such as Monte Carlo or R-based analyses, to evaluate different scenarios, as well as building mathematical models and algorithms to support mission planning and resource allocation. Additionally, the individual will translate complex analytical findings into actionable insights for both technical and non-technical stakeholders and collaborate with cross-functional teams supporting mission operations and strategic initiatives. This position requires working on site five days per week and maintaining an active Secret clearance with the ability to obtain a TS/SCI.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 06, 2026

Beachwood, OH

|

Business Analysis

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Contract

|

$20 - $25 (hourly estimate)

{"JobID":527243,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-81.5,"Longitude":41.47,"Distance":null},"State":"Ohio","Zip":"44122","ReferenceID":"CLV-164e6784-9c96-450b-9baf-ec2043770ecd","PostedDate":"\/Date(1778077370000)\/","Description":"This role will serve as the technical authority for Oracle HR E-Business Suite, owning solution design, integrations, and execution to ensure enterprise-grade delivery across the Mobility HR landscape.Key ResponsibilitiesAct as the lead Oracle HR EBS Techno-Functional Architect/Analyst for the Mobility initiativeOwn technical and functional design across Oracle EBS Release 12, including configuration, customizations, and RICE componentsLead and support integrations with upstream and downstream systems, ensuring data accuracy and process continuityPartner closely with boundary teams, technical developers, functional stakeholders, and project leadershipProvide hands-on guidance during requirements definition, build, testing, deployment, and post go-live stabilizationEnsure scalability, security, performance, and compliance of the Oracle HR platformSupport implementation governance, design reviews, and transition to steady-state support following go-livePR: 25We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Oracle HR EBS Techno-Functional Analyst","City":"Beachwood","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Required Skills \u0026 ExperienceDeep, hands-on experience with Oracle HR EBS Release 12Strong background in HRMS configuration, integrations, and custom developmentProven experience operating in a technical architect / senior techno-functional role within enterprise HR environmentsAbility to collaborate across global, cross-functional teams and drive complex initiatives end-to-endExperience supporting spin-offs, carve-outs, or large HR transformations is strongly preferred","Skills":"","Industry":"Business Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This role will serve as the technical authority for Oracle HR E-Business Suite, owning solution design, integrations, and execution to ensure enterprise-grade delivery across the Mobility HR... landscape.Key ResponsibilitiesAct as the lead Oracle HR EBS Techno-Functional Architect/Analyst for the Mobility initiativeOwn technical and functional design across Oracle EBS Release 12, including configuration, customizations, and RICE componentsLead and support integrations with upstream and downstream systems, ensuring data accuracy and process continuityPartner closely with boundary teams, technical developers, functional stakeholders, and project leadershipProvide hands-on guidance during requirements definition, build, testing, deployment, and post go-live stabilizationEnsure scalability, security, performance, and compliance of the Oracle HR platformSupport implementation governance, design reviews, and transition to steady-state support following go-livePR: 25We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 09, 2026

Livonia, MI

|

Business Analysis

|

Contract

|

$34 - $42 (hourly estimate)

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Day to Day:This role supports the Product team implementing a new agent-sold product intake solution, driven by a new external vendor integration.The bulk of the workload will center on:? API... integrations? Data flow and system-to-system requirements? Coordinating between internal teams and external vendorsSpecific Responsibilities? Lead story mapping sessions with business and project teams? Create process flows and personas to drive clarity for story cards and artifacts? Partner closely with the Product Owner on strategy, priorities, and product vision? Document requirements via user stories and manage backlog organization? Balance business and technical analysis to support sprint planning and execution? Act as a liaison between business stakeholders, IT teams, and external vendors? Support QA, development teams, and vendors throughout delivery? Validate technical deliverables for accuracy, completeness, and quality? Identify non-functional requirements (usability, monitoring, security)Proactively support overall initiative quality and delivery successCompensation: $40/hr to $44/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 03, 2026

Chicago, IL

|

Desktop Support

|

Contract

|

$48 - $60 (hourly estimate)

{"JobID":514967,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-87.68,"Longitude":41.83,"Distance":null},"State":"Illinois","Zip":"60606","ReferenceID":"ATL-9466492a-76de-4e6a-84b9-f56b51d3486b","PostedDate":"\/Date(1775243087000)\/","Description":"We are seeking a highly professional, service-oriented Identity Access Management (IAM) Analyst and IT Support Analyst to provide white-glove desktop and executive support for a small, growing organization in the professional services space. This role will be a key partner to the business, supporting senior leaders and end users with a high degree of polish, discretion, and responsiveness.This role blends hands-on support, identity and device administration, and project-based work. We?re looking for someone who enjoys rolling up their sleeves, takes pride in delivering exceptional service, and can confidently engage with executives in a business environment.This has some elements of a startup culture - we value professionalism in communication, presentation, and execution.Key ResponsibilitiesExecutive \u0026 White Glove Support?Provide high-touch, white-glove desktop support to executives and senior business leaders?Serve as a trusted IT partner to non-technical users, translating technical concepts into clear, business-friendly language?Deliver onsite support with professionalism appropriate for a financial or professional services environmentEnd User \u0026 Desktop Support?Set up, configure, and support MacBooks, iPhones, and peripherals for new and existing users?Troubleshoot hardware, OS, and application issues across Mac and mobile devices?Perform day-to-day IT ?grunt work? as needed, including onboarding, offboarding, and device refreshesIdentity, Access \u0026 SaaS Administration?Administer Okta (user provisioning, password resets, MFA, basic troubleshooting)?Support Google Workspace administration (user accounts, access, basic configuration)?Administer Slack (users, permissions, basic workspace management)?Manage device policies using Kandji (or Jamf) for macOS and iOS?Help users access and log into tools such as Jira and other internal platformsProjects \u0026 Continuous Improvement?Support upcoming IT and security-related projects as the organization grows?Partner with IT and Security leadership to improve processes, documentation, and end-user experience?Assist with identity and access management initiatives and general IT infrastructure improvementsThe role includes Identity Access Management (IAM) Analyst work (setting up automations or workflows) in Okta. Any Identity Access Management (IAM) Analyst type of work done in Kandji, Jamf, Google Workspace or Jira is also helpful. Must have worked on MAC computers.From a system admin aspect in Okta, Kandji, Jamf, Google, or Jira this role may include-Setting up new functionality in the tool-Setting up automations for more functionality-Setting up integrations for new applications to integrate with Okta-Setting up new workflows -Setting up Identity Access Management (IAM)-Some examples of what they are looking for is when they onboard a new employee, the System Admin can set up specific user groups so those new hires will automatically get certain applications for their user group-Or when someone leaves the company, this system admin can set up automations so their google workspace and documents all get moved to their manager.-Or create scripts around managing applications on MACs like scripting (Bash or similar) application installation for new users.Plus:-done automations or configurations or workflows in Jira.This role will also serve the IT support/Desktop support function in the office where people can ask for IT help with any of their devices or applications. This role will also set up new users and offboard when people leave.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Identity Access Management (IAM) Analyst and IT Support","City":"Chicago","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Experience creating automations in Okta?3?7 years of IT support experience (not entry-level)?Strong hands-on experience supporting macOS environments?Experience administering: oGoogle WorkspaceoSlackoOkta (user creation, access management, password resets, basic troubleshooting)?Proven ability to troubleshoot laptops, mobile devices, and end-user applications?Demonstrated experience providing white glove or executive-level IT support?Comfortable engaging directly with CEOs and senior leaders?Excellent communication skills and a polished, business-appropriate presence?Willingness to handle hands-on, day-to-day support work without hesitation?Solid understanding of identity and access management concepts (IAM)","Skills":"Preferred / Nice-to-Have Qualifications?Experience in financial services, fintech, or professional services?Prior work in environments with higher expectations around professionalism, discretion, and service quality?Familiarity with Kandji or Jamf?Exposure to security-focused IT environments or working alongside security teams________________________________________What Success Looks Like?Executives feel fully supported and confident in their technology?Issues are resolved quickly, calmly, and professionally?End users trust IT as a partner, not just a help desk?Devices, identities, and access are clean, organized, and well-managed?You bring structure and polish to a small but growing IT functionCompensation: $25/hr to $40/hr. Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":60.0000,"SalaryLow":48.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a highly professional, service-oriented Identity Access Management (IAM) Analyst and IT Support Analyst to provide white-glove desktop and executive support for a small, growing... organization in the professional services space. This role will be a key partner to the business, supporting senior leaders and end users with a high degree of polish, discretion, and responsiveness.This role blends hands-on support, identity and device administration, and project-based work. We?re looking for someone who enjoys rolling up their sleeves, takes pride in delivering exceptional service, and can confidently engage with executives in a business environment.This has some elements of a startup culture - we value professionalism in communication, presentation, and execution.Key ResponsibilitiesExecutive & White Glove Support?Provide high-touch, white-glove desktop support to executives and senior business leaders?Serve as a trusted IT partner to non-technical users, translating technical concepts into clear, business-friendly language?Deliver onsite support with professionalism appropriate for a financial or professional services environmentEnd User & Desktop Support?Set up, configure, and support MacBooks, iPhones, and peripherals for new and existing users?Troubleshoot hardware, OS, and application issues across Mac and mobile devices?Perform day-to-day IT ?grunt work? as needed, including onboarding, offboarding, and device refreshesIdentity, Access & SaaS Administration?Administer Okta (user provisioning, password resets, MFA, basic troubleshooting)?Support Google Workspace administration (user accounts, access, basic configuration)?Administer Slack (users, permissions, basic workspace management)?Manage device policies using Kandji (or Jamf) for macOS and iOS?Help users access and log into tools such as Jira and other internal platformsProjects & Continuous Improvement?Support upcoming IT and security-related projects as the organization grows?Partner with IT and Security leadership to improve processes, documentation, and end-user experience?Assist with identity and access management initiatives and general IT infrastructure improvementsThe role includes Identity Access Management (IAM) Analyst work (setting up automations or workflows) in Okta. Any Identity Access Management (IAM) Analyst type of work done in Kandji, Jamf, Google Workspace or Jira is also helpful. Must have worked on MAC computers.From a system admin aspect in Okta, Kandji, Jamf, Google, or Jira this role may include-Setting up new functionality in the tool-Setting up automations for more functionality-Setting up integrations for new applications to integrate with Okta-Setting up new workflows -Setting up Identity Access Management (IAM)-Some examples of what they are looking for is when they onboard a new employee, the System Admin can set up specific user groups so those new hires will automatically get certain applications for their user group-Or when someone leaves the company, this system admin can set up automations so their google workspace and documents all get moved to their manager.-Or create scripts around managing applications on MACs like scripting (Bash or similar) application installation for new users.Plus:-done automations or configurations or workflows in Jira.This role will also serve the IT support/Desktop support function in the office where people can ask for IT help with any of their devices or applications. This role will also set up new users and offboard when people leave.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 13, 2026

Jbsa Lackland, TX

|

Security Engineering

|

Perm

|

$110k - $120k (estimate)

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Insight Global is seeking a TS/SCI Cyber Defense Operator to support and defend a one of the largest DoD Networks. This is a 24/7/365 mission and will work on base and will sit within a Sensitive... Compartmented Information Facility (SCIF). Daily TS/SCI Cyber Defense Operator will:* Review all IDS/IPS alerts per DoD Customer Operating Instruction (OI) and checklists at the AOL, COOP, or Ops Floor. Conduct host security monitoring, alert review, and intrusion detection analysis for the DoD Network-SOC mission.* Comply with 3rd party MOU/MOA monitoring and reporting requirements. Analyze host DCO events to determine the necessity for higher level analysis and conduct an initial assessment of type and extent of intruder activities.* Monitor security sensors to analyze Intrusion Detection Systems (IDS) and Security Information and Event Management (SIEM) to identify and correlate security issues/events and review logs to identify intrusions for remediation. Correlate suspicious events with network events, if possible, and data stored within databases and other external DoD resources, including but not limited to Big Data Platform (BDP).* Record who, what, where, why and when for any identified suspicious activity in case management system (CMS) case to enable additional investigations* Conduct 24x7x365 near real-time network security monitoring and intrusion detection analysis for the networks, systems monitored using DoD CustomWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 21, 2026

Atlanta, GA

|

Security Engineering

|

Contract-to-perm

|

$50 - $63 (hourly estimate)

{"JobID":484787,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-84.44,"Longitude":33.78,"Distance":null},"State":"Georgia","Zip":"30318","ReferenceID":"ATL-3a4cb075-1500-4883-9439-e5f14f0c24d0","PostedDate":"\/Date(1769002091000)\/","Description":"We are seeking an experienced and highly motivated Cyber Incident Response Planner to drive the development and implementation of robust incident response plans and processes. As an integral part of the Governance, Risk, and Compliance (GRC) Division within the Information and Cybersecurity Department, you will lead response efforts to mitigate cybersecurity breaches, minimize risk, and safeguard enterprise systems. This role requires a skilled communicator, critical thinker, and experienced responder who thrives in staying ahead of the evolving threat landscape.This is a cross-functional role offering the opportunity to work across teams, contribute to enterprise risk management, and help build a strong incident response culture. The ideal candidate will bring technical expertise, communication acumen, and leadership skills to effectively influence and collaborate across multiple stakeholder groups. This role reports to the GRC Manager and is designated as on-site, with a current expectation of two days in the office due to space considerations. Work will be performed in the Eastern Time Zone (ET) in Atlanta, GA.Key ResponsibilitiesIncident Response Planning \u0026 Implementation?Maintain governance over incident response (IR) documentation. Develop, document, and implement comprehensive IR plans, policies, standards and procedures to ensure swift and effective responses to cybersecurity incidents or breaches.?Update and maintain IR documentation, workflows, automation initiatives, and response playbooks and similar, to remain aligned with evolving threats and operational requirements.?Create and maintain secure methods for tracking and reporting IR activities.Incident Handling \u0026 Coordination?Assist with handling of security events/incidents, including triage, remediation, documentation of the incident, including Indicators of Compromise (IOCs), and escalation to management.?Coordinate incident investigations, containment, and recovery efforts in collaboration with internal teams and external stakeholders.?Serve as a liaison, ensuring clear and accurate communication of incident details while gathering information for stakeholders across multiple departments and governance bodies. Observe and document events during cybersecurity incidents and exercises to facilitate post-incident response reviews to identify and implement comprehensive improvements based on the lessons learned.?Submit required IR reports to governing bodies to meet legal, regulatory, contractual, and policy obligations (e.g., federal agencies or institutional reporting directives).Threat Awareness \u0026 Communication?Maintain a deep and current understanding of the threat landscape, including malware identification, threat actor activity, and emerging attack vectors.?Continuously analyze and consult various publications, websites, news sources, and cyber forums to monitor cyber threats relevant to our environment.?Effectively communicate risks, threats, and potential impacts to stakeholders outside of the cybersecurity domain in a clear and actionable manner.Testing \u0026 Validation?Plan and execute incident response exercises, (e.g., tabletop exercises, simulations, and controlled disruptions) to validate and enhance organizational IR capabilities.?Facilitate post-incident response exercise reviews to identify gaps, implement lessons learned, and refine IR processes.Data Analysis \u0026 Enterprise Incident Management?Manipulate, analyze, and interpret complex datasets to support cybersecurity investigations and enterprise risk initiatives.?Leverage GRC tools to enhance enterprise cybersecurity risk management processes.?Identify opportunities to automate and innovate IR workflows for improved efficiency.Additional ResponsibilitiesGeneral GRC Support?Resolve service desk incidents and issues assigned by the GRC team.?Review and contribute to cybersecurity documentation for completeness, currency, and accuracy, such as plans for system security, incident response, contingency, disaster recovery, and business/impact analysis. Update as necessary.?Contribute to the preparation of regulatory and compliance reports, collaborate with other organizational units ensuring data accuracy and complianceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Cyber Incident Response Planner","City":"Atlanta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Minimum of two (2) years of demonstrated incident response experience, including active participation as a member of an IR team, or supporting incident-handling activities.?Strong knowledge of incident response protocols, malware operation, containment techniques, and overall threat remediation strategies.? Proven experience in performing investigation, analysis, containment, and recovery activities as part of IR efforts.?Ability to handle time-sensitive situations with a calm and professional attitude while maintaining an appropriate sense of urgency?Effective project management and organizational skills, including managing multiple, concurrent tasks and meeting deadlines?Solid technical understanding of cybersecurity concepts, standards, guidelines, and principles?Experience with industry-recognized security and analysis frameworks (MITRE ATT\u0026CK, Cyber Kill Chain, NIST CSF, etc.)?Strong expertise in communication, especially when working with cross-functional stakeholders.?Excellent interpersonal skills and ability to create collaborative relationships with colleagues across various groups and levels, and influence without authority?Familiarity with one or more GRC tools and experience implementing related workflows.?Data analysis experience, with the ability to interpret trends, IOCs, and response requirements from complex datasets.?Attention to detail, critical thinking, and the ability to maintain composure under pressure.?One or more mid-level cybersecurity certifications such as Certified Ethical Hacker (CEH), PenTest+, GIAC Certified Intrusion Analyst (GCIA), GIAC Certified Enterprise Defender (GCED), GIAC Certified Forensic Analyst (GCFA), GIAC Certified Incident Handler (GCIH) or equivalent certification","Skills":"?Minimum of five (5) years in an incident response-related role, with experience as an incident manager, incident commander, or equivalent incident response leadership role?Strong familiarity with enterprise risk management processes and tools.?Demonstrated expertise in automation, scripting workflows, or other operational and process innovations.?Knowledge of data manipulation tools and techniques to enhance rapid analysis and response during incidents.?Customer service experience and the ability to liaise effectively between various internal and external teams.?Previous experience with Controlled Unclassified Information (CUI), compliance reporting, or supporting federally driven initiatives is a plus.?One or more senior-level cybersecurity certifications such as Offensive Security Certified Professional (OSCP), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or equivalent certification","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":63.0000,"SalaryLow":50.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking an experienced and highly motivated Cyber Incident Response Planner to drive the development and implementation of robust incident response plans and processes. As an integral part of... the Governance, Risk, and Compliance (GRC) Division within the Information and Cybersecurity Department, you will lead response efforts to mitigate cybersecurity breaches, minimize risk, and safeguard enterprise systems. This role requires a skilled communicator, critical thinker, and experienced responder who thrives in staying ahead of the evolving threat landscape.This is a cross-functional role offering the opportunity to work across teams, contribute to enterprise risk management, and help build a strong incident response culture. The ideal candidate will bring technical expertise, communication acumen, and leadership skills to effectively influence and collaborate across multiple stakeholder groups. This role reports to the GRC Manager and is designated as on-site, with a current expectation of two days in the office due to space considerations. Work will be performed in the Eastern Time Zone (ET) in Atlanta, GA.Key ResponsibilitiesIncident Response Planning & Implementation?Maintain governance over incident response (IR) documentation. Develop, document, and implement comprehensive IR plans, policies, standards and procedures to ensure swift and effective responses to cybersecurity incidents or breaches.?Update and maintain IR documentation, workflows, automation initiatives, and response playbooks and similar, to remain aligned with evolving threats and operational requirements.?Create and maintain secure methods for tracking and reporting IR activities.Incident Handling & Coordination?Assist with handling of security events/incidents, including triage, remediation, documentation of the incident, including Indicators of Compromise (IOCs), and escalation to management.?Coordinate incident investigations, containment, and recovery efforts in collaboration with internal teams and external stakeholders.?Serve as a liaison, ensuring clear and accurate communication of incident details while gathering information for stakeholders across multiple departments and governance bodies. Observe and document events during cybersecurity incidents and exercises to facilitate post-incident response reviews to identify and implement comprehensive improvements based on the lessons learned.?Submit required IR reports to governing bodies to meet legal, regulatory, contractual, and policy obligations (e.g., federal agencies or institutional reporting directives).Threat Awareness & Communication?Maintain a deep and current understanding of the threat landscape, including malware identification, threat actor activity, and emerging attack vectors.?Continuously analyze and consult various publications, websites, news sources, and cyber forums to monitor cyber threats relevant to our environment.?Effectively communicate risks, threats, and potential impacts to stakeholders outside of the cybersecurity domain in a clear and actionable manner.Testing & Validation?Plan and execute incident response exercises, (e.g., tabletop exercises, simulations, and controlled disruptions) to validate and enhance organizational IR capabilities.?Facilitate post-incident response exercise reviews to identify gaps, implement lessons learned, and refine IR processes.Data Analysis & Enterprise Incident Management?Manipulate, analyze, and interpret complex datasets to support cybersecurity investigations and enterprise risk initiatives.?Leverage GRC tools to enhance enterprise cybersecurity risk management processes.?Identify opportunities to automate and innovate IR workflows for improved efficiency.Additional ResponsibilitiesGeneral GRC Support?Resolve service desk incidents and issues assigned by the GRC team.?Review and contribute to cybersecurity documentation for completeness, currency, and accuracy, such as plans for system security, incident response, contingency, disaster recovery, and business/impact analysis. Update as necessary.?Contribute to the preparation of regulatory and compliance reports, collaborate with other organizational units ensuring data accuracy and complianceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 12, 2026

Alexandria, VA

|

Electrical Engineering

|

Contract-to-perm

|

$38 - $48 (hourly estimate)

{"JobID":529300,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.08,"Longitude":38.82,"Distance":null},"State":"Virginia","Zip":"22311","ReferenceID":"BAL-5b37a9b2-a896-433c-a4a4-d91547f01602","PostedDate":"\/Date(1778590698000)\/","Description":"IG is seeking an Operational Research and Systems Analyst who will perform Technical Analysis, focusing on Unmanned Systems (UxS), Counter-Unmanned Systems (C-UxS), and Counter-small Unmanned Systems (C-sUxS) operations across various warfighting domains. This position will support JIATF 401 at the Mark Center in Alexandra, VA with potential temporary travel or deployment as customer needs dictate. What You?ll Get to Do:?Conduct all-source analysis and assist in the collection and dissemination of information to U.S. and coalition forces, on a need-to-know basis, concerning target device TTPs, technology, and safe handling procedures.?Utilize various intelligence disciplines (e.g. TECHINT, SIGINT/CYBER, HUMINT, MASINT, etc.) from all levels of classified information.?Provide high-level subject matter proficiency and advanced technical knowledge of highly specialized applications and technology support to DEVCOM C5ISR Center for counter-improvised threat devices, equipment, software, and training, this includes all manners of improvised threats from UxS/C-UxS.?Provide journeyman level expertise and operational analysis for C-UxS/C-sUxS operations across one or more warfighting domains.?Analyze service-specific requirements, operational concepts, and Tactics, Techniques, and Procedures (TTPs) for C-UxS/C-sUxS employment.?Domain specializations include but are not limited to: Maritime operations (Navy Afloat and Army Watercraft), Fixed Site/Point and Base Defense operations (Air Force and Navy Ashore), and Ground operations (Dismounted and Mobile, Army and Marines).?Conduct operational analysis of C-UxS/C-sUxS threats, vulnerabilities, and capability gaps within the assigned domain.?Develop and recommend domain-specific C-UxS/C-sUxS solutions, integration strategies, and operational procedures.?Coordinate with service component representatives, Joint staff, and interagency partners to ensure C-UxS/C-sUxS capabilities meet domain-specific operational requirements.?Support test events, training exercises, and vulnerability assessments with domain expertise.?Prepare analytical reports, briefings, and recommendations for senior leaders and stakeholders.Compensation:$45-49/hrExact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"TS/SCI Operational Research System Analyst","City":"Alexandria","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Active TS//SCI Security Clearance.?Requires completion of formal military intelligence school or IC equivalent school/training.?BA/BS and 4+ years of experience; AA/AS with 8+ years; HS/GED with 10+ years of recent specialized experience.?Demonstrated understanding of threat device engineering and function.?Expert understanding of C-UxS layered defense.?Proven ability to integrate UxS and C-UxS/C-sUxS TTPs into operational and intelligence planning.?The ability to identify UxS to provide analysis to identify trends on target devices and TTPs.?Possess strong research, analytical, and writing skills as well as briefing skills to include the ability to clearly articulate information to different audiences.?Ability to generate/provide specialized analytical and technical products.?Proficient in utilizing specialized tools to create final products.","Skills":"?Knowledge of and ability to perform analysis on the latest Commercial Based Technologies (CBT) and Emerging Technologies that could be utilized by advisories and articulate how use of that CBT would affect DoD capability.?Detailed understanding of various UxS platforms (aerial, ground, maritime).?Knowledge of C-UxS/C-sUxS detection, tracking, and mitigation technologies.?Familiarity with electromagnetic spectrum operations related to C-UxS.","Industry":"Electrical Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

IG is seeking an Operational Research and Systems Analyst who will perform Technical Analysis, focusing on Unmanned Systems (UxS), Counter-Unmanned Systems (C-UxS), and Counter-small Unmanned Systems... (C-sUxS) operations across various warfighting domains. This position will support JIATF 401 at the Mark Center in Alexandra, VA with potential temporary travel or deployment as customer needs dictate. What You?ll Get to Do:?Conduct all-source analysis and assist in the collection and dissemination of information to U.S. and coalition forces, on a need-to-know basis, concerning target device TTPs, technology, and safe handling procedures.?Utilize various intelligence disciplines (e.g. TECHINT, SIGINT/CYBER, HUMINT, MASINT, etc.) from all levels of classified information.?Provide high-level subject matter proficiency and advanced technical knowledge of highly specialized applications and technology support to DEVCOM C5ISR Center for counter-improvised threat devices, equipment, software, and training, this includes all manners of improvised threats from UxS/C-UxS.?Provide journeyman level expertise and operational analysis for C-UxS/C-sUxS operations across one or more warfighting domains.?Analyze service-specific requirements, operational concepts, and Tactics, Techniques, and Procedures (TTPs) for C-UxS/C-sUxS employment.?Domain specializations include but are not limited to: Maritime operations (Navy Afloat and Army Watercraft), Fixed Site/Point and Base Defense operations (Air Force and Navy Ashore), and Ground operations (Dismounted and Mobile, Army and Marines).?Conduct operational analysis of C-UxS/C-sUxS threats, vulnerabilities, and capability gaps within the assigned domain.?Develop and recommend domain-specific C-UxS/C-sUxS solutions, integration strategies, and operational procedures.?Coordinate with service component representatives, Joint staff, and interagency partners to ensure C-UxS/C-sUxS capabilities meet domain-specific operational requirements.?Support test events, training exercises, and vulnerability assessments with domain expertise.?Prepare analytical reports, briefings, and recommendations for senior leaders and stakeholders.Compensation:$45-49/hrExact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Nov 25, 2025

Anderson, SC

|

Desktop Support

|

Contract

|

$17 - $21 (hourly estimate)

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KEY RESPONSIBILITIES: ?Research, troubleshoot and diagnostic hardware/software to identify, document and resolve errors/issues?Provide 2nd level user support for incidents that require local... resolution and cannot be resolved by the Service Desk.?Response to service desk request tickets and outages via phone, email or online incident management ensuring completeness of tickets and follow up with other team members in case of incident escalation.?Provide hands-on support for IT project implementations and performs miscellaneous job-related duties as assigned.?Collaborate with End User Services Team to resolve end-user?s technology issues.?Support hardware and software installation/configuration in accordance with corporate policies and as designed by the End User?s team.?Provide customer satisfaction by handling work orders with efficient communication, documentation and timeliness.?Support PC replacement programs and emergency exchanges.?Maintain utmost confidentiality on all conversations, documents, correspondence, research records, information, data, etc.?Assist in the asset management of all end-user devices and manage the stock level of spare equipment. Additional Duties?Develop/optimized, repair and return to user procedures on OS/hardware related issues.?Keep IT manager inform about the state of the local infrastructure.?Support the Platform Service team for local backup operation in line with corporate policies?Any additional responsibilities assigned by his supervisor as required.?Orders and/or manages repair parts as required.?Assists with any necessary wiring for networks and phone services as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 09, 2026

New York, NY

|

Accounting / Finance

|

Contract

|

$6 - $7 (hourly estimate)

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A large investment banking client is looking for an Operational Risk and Resilience Analyst to join Global Banking and Markets team. This team is accountable for pre-emptively identifying and... mitigating threats to operating Resiliency Objectives that are established for Global Banking & Markets primary functions including Capital Markets, Banking, Operations and Engineering, and preparedness for, and risk management of, incidents that may impact those objectives. This person will be overseeing a specific program for resilience testing, which could include capacity testing, smoke testing, BCP planning or otherwise. They will also be responsible for issue resolution. This will entail hosting calls to resolve internally and document appropriately. This team expects someone to come in with exposure to various risk and resilience programs to be able to make an immediate impact.Responsibilities will include:- Drive efforts around education, awareness and adoption of the Operational Resilience and Risk program within the Global Banking and Markets Division.- Ensure Completeness and Certification of all Business Continuity Plans for the Region. - Orchestrate divisional assurance activities (tabletop exercises, simulations, drills, training, etc.), drive results to completion and maintain test documentation in accordance with regulatory requirements.- Ensure adherence to Operational Resilience Guidelines published by regional regulators.- Day to day task/project management and contributing to projects designed to introduce/improve processes and tools to enhance the firm?s risk management and recovery capabilities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 20, 2026

Anderson, SC

|

Desktop Support

|

Contract-to-perm

|

$20 - $25 (hourly estimate)

{"JobID":520502,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-82.64,"Longitude":34.51,"Distance":null},"State":"South Carolina","Zip":"29621","ReferenceID":"COL-909967fb-6baf-44b0-8336-141bb1409bbd","PostedDate":"\/Date(1776687918000)\/","Description":"KEY RESPONSIBILITIES: ?Research, troubleshoot and diagnostic hardware/software to identify, document and resolve errors/issues?Provide 2nd level user support for incidents that require local resolution and cannot be resolved by the Service Desk.?Response to service desk request tickets and outages via phone, email or online incident management ensuring completeness of tickets and follow up with other team members in case of incident escalation.?Provide hands-on support for IT project implementations and performs miscellaneous job-related duties as assigned.?Collaborate with End User Services Team to resolve end-user?s technology issues.?Support hardware and software installation/configuration in accordance with corporate policies and as designed by the End User?s team.?Provide customer satisfaction by handling work orders with efficient communication, documentation and timeliness.?Support PC replacement programs and emergency exchanges.?Maintain utmost confidentiality on all conversations, documents, correspondence, research records, information, data, etc.?Assist in the asset management of all end-user devices and manage the stock level of spare equipment. Additional Duties?Develop/optimized, repair and return to user procedures on OS/hardware related issues.?Keep IT manager inform about the state of the local infrastructure.?Support the Platform Service team for local backup operation in line with corporate policies?Any additional responsibilities assigned by his supervisor as required.?Orders and/or manages repair parts as required.?Assists with any necessary wiring for networks and phone services as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"End User Support Analyst 2","City":"Anderson","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must Haves: ? Bachelor?s Degree or equivalent experience.? 2+ years of MS Windows desktop operating system deployment and support experience.? 2+ years of SCCM/MECM and Intune experience.? PC refresh experience.? Solid Network Infrastructure Principles knowledge.? Solid Security Principles Knowledge. ? Experience providing in-person and remote support.","Skills":"Plusses: ? ITIL v3 certification.? ISO/IEC 9001 and 27001 Knowledge.? Apple Mac deployment and support experience.? Windows 10 experience is an advantage.? Mobile Device Management experience.","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

KEY RESPONSIBILITIES: ?Research, troubleshoot and diagnostic hardware/software to identify, document and resolve errors/issues?Provide 2nd level user support for incidents that require local... resolution and cannot be resolved by the Service Desk.?Response to service desk request tickets and outages via phone, email or online incident management ensuring completeness of tickets and follow up with other team members in case of incident escalation.?Provide hands-on support for IT project implementations and performs miscellaneous job-related duties as assigned.?Collaborate with End User Services Team to resolve end-user?s technology issues.?Support hardware and software installation/configuration in accordance with corporate policies and as designed by the End User?s team.?Provide customer satisfaction by handling work orders with efficient communication, documentation and timeliness.?Support PC replacement programs and emergency exchanges.?Maintain utmost confidentiality on all conversations, documents, correspondence, research records, information, data, etc.?Assist in the asset management of all end-user devices and manage the stock level of spare equipment. Additional Duties?Develop/optimized, repair and return to user procedures on OS/hardware related issues.?Keep IT manager inform about the state of the local infrastructure.?Support the Platform Service team for local backup operation in line with corporate policies?Any additional responsibilities assigned by his supervisor as required.?Orders and/or manages repair parts as required.?Assists with any necessary wiring for networks and phone services as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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