Job Search Results

CSR TEAM LEAD

Job Description:Insight Global is seeking Customer Support Team Leads / Customer Service Supervisors to support a modern, video-enabled contact center environment. This role is responsible for... More driving operational excellence through hands-on coaching, performance management, and real-time support of frontline agents. The ideal candidate is a confident, people-focused leader who thrives in fast-paced environments, is comfortable holding teams accountable to KPIs, and is passionate about delivering exceptional customer experiences across video, voice, chat, and email channels.Day-to-Day:? Lead, coach, and support a team of Customer Service Representatives? Conduct regular 1:1s, feedback sessions, stand-ups, and performance check-ins? Enforce KPIs including attendance, adherence, QA, and productivity? Partner with QA teams to deliver actionable feedback and coaching plans? Monitor real-time operations including queues, workflow, and staffing needs? Serve as an escalation point for complex customer or agent issues? Occasionally assist with queue coverage during volume spikes? Track and analyze team performance trends; report insights to leadership? Support onboarding, training, and ramp-up of new team members? Maintain team engagement, accountability, and a positive culture in a remote environment? Collaborate cross-functionally to improve processes, documentation, and customer experience? This is a 9 month contract to hire with an hourly rate of $23-25 hour based on experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Executive Sourcer

As a Senior Talent Researcher / Executive Sourcer (P3?P4), you will be responsible for owning the complete top-of-the-funnel recruitment cycle, acting as a strategic talent advisor and market... More intelligence partner to recruiters and hiring managers across the business. This role is heavily focused on EXECUTIVE sourcing, talent research, and market mapping, with the majority of searches supporting engineering and product organizations.This position is ideal for someone who thrives on rigorous research, competitive analysis, and thoughtful candidate engagement, rather than full-cycle recruiting or strategic business ownership. You will play a critical role in identifying high-potential talent, understanding market trends, and delivering well-calibrated talent pools aligned to business needs.Day-to-Day Responsibilities? Build comprehensive market maps and talent intelligence for executive-level searches, including target companies and role benchmarking? Source and identify Senior Director and VP-level talent across Engineering and Product? Develop and execute tailored outreach and engagement strategies, including custom messaging and follow-ups? Screen and calibrate candidate profiles against role requirements, scope, and workload expectations? Partner closely with recruiters and hiring managers to align on talent needs, profiles, and market insights? Compile and deliver detailed sourcing documentation (spreadsheets, narratives, and insights) explaining candidate targeting strategy and rationale? Manage multiple concurrent sourcing requests while maintaining high accuracy, accountability, and responsivenessWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Product Marketing Manager, Sales Led Growth

Insight Global is seeking a Product Marketing Manager (Sales-Led Growth) to own enterprise ABM, sales enablement materials, business-tier deals, and label/manager partnerships. Success will be... More measured on having an active enterprise pipeline within 90 days, 2-3 enterprise deals contributing ARR in the first year, over 5 proof packages built within 90 days, and partner channel producing sign-ups within 4 months.Responsibilities: ?Build and maintain proof libraries mapped to prospect profiles.?Own pitch decks, ROI tools, objection handling, and battlecards.?Maintain a continuous feedback loop with sales.?Own business-tier positioning distinct from self-serve messaging.?Identify and tier target enterprise accounts.?Coordinate warm introductions and executive briefings.?Track enterprise pipeline and deal progression.?Support leadership in C-suite meetings.?Build and manage label and manager partnerships.?Own onboarding, co-marketing, and relationship-driven deal support.?Represent the company at industry events.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

L2/L3 IT Ops Support Specialist

Insight Global is seeking a senior Level III It Operational Support Specialist to join a multinational professional services consulting firm. The successful candidate will support acquired... More professionals from various global M&As. As a part of the IT Mergers & Acquisitions Operations team, the globally distributed group of IT specialists spanning multiple disciplines, including server, storage, backup, network, and security. The team is responsible for assessing the IT infrastructure of newly acquired organizations, addressing identified gaps, and supporting remediation efforts. In addition, the team provides operational support during the transition and integration phases, ensuring stability and continuity of services until the environment is fully integrated into steady-state operations.Insight Global is looking to hire an experienced IT Operational Support Specialist, to handle IT operational and migration project support within its IT Mergers & Acquisitions Operations. This position has both internal (M&A Operations) and external (Acquisitions/Vendors) facing component. Qualified candidates must have a proven enterprise level L2/L3 background in handling incidents and request focused on enterprise compute (server, storage, backup, VDI), end-user compute (workstation, identity, SharePoint, Teams), application (engineering, business and productivity), cyber security. As a global company, it operates and acquires organization around the world. Candidates for this position must be capable of managing multiple projects simultaneously, demonstrating flexibility and adaptability in a dynamic environment. Team members are expected to support a range of responsibilities associated with IT Operations and Mergers & Acquisitions, ensuring that all tasks are performed in accordance with WSP?s established standards and values. IT Service Operations: o Provide Level 2 / Level 3 operational support for infrastructure, applications, and end-user services within newly acquired organizations during integration phase. o Ensure service stability, availability, and continuity from acquisition close through handover to steady-state IT operations ? Incident & Request Response o Own and resolve incidents and service requests in teams ServiceNow resolver groups in accordance with defined SLAs and ticket-handling policies. o Perform triage, impact assessment, root cause analysis, resolution, escalation, and communication until closure o Provide technical assistance and hands-on support for WSPs M&As including but not limited with issues concerning workstations, servers, accounts, access privileges and other items within team?s scope. o Act as a point of contact during critical incidents, ensuring effective communication across operational teams, M&A IT teams and stakeholders. Governance Documentation & Compliance Integration Ops support This role sits remote Canada-wide. We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Senior Data Engineer

Insight Global is seeking a Senior Data Engineer for a top healthcare technology client. This individual will play a key role in executing the data engineering strategy by building scalable, reliable... More data pipelines and reusable software components. The ideal candidate is a hands-on senior engineer who enjoys influencing technical direction through architecture discussions, code reviews, and modern engineering practices. This role offers the opportunity to work with cutting-edge Azure and big data technologies while directly supporting critical healthcare data initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

zLinux Administrator

Insight Global is hiring a zLinux Administrator to join our infrastructure managed services client. We are lookin for a tenured zLinux administrator with knowledge of OpenShift and kubernetes... More technologies. This role requires strong communication skills and ability to work in a client-facing capacity. This is a long term remote contract working in CST zone.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Engineering Project Manager

The Engineering Project Manager will be responsible for the successful delivery of Global Distribution Engineering projects, as well as planning and executing in both Waterfall and Agile... More methodologies. This position requires strong communication, influencing, project management, and agile skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Commercial Title Reader (NY)

Insight Global is looking for a Remote Commercial Title Reader to work at an industry leading title company in the state of New York. This employee will be responsible for searching public records... More and examining titles to determine legal condition of Commercial properties and incorporating information into a title report. They will copy or summarize recorded documents which affect the condition of title to the property. They will work independently to examine title to real property, ranging in complexity, to determine status and establish chain of title. This team is dealing with high liability commercial files typically $10M+ in value. This role is fully remote but ideally sits in the state of expertise when it comes to examining the titles.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Geologist

Support geologic and subsurface investigations for DOE and nuclear-related projects, including SMR site developmentPerform and oversee field activities, including drilling support, core logging, soil... More and rock characterization, and samplingSit on the rig and work hands-on with drilling crews and field teams as requiredApply geologic, hydrogeologic, and environmental principles to support site characterization and project decision-makingPrepare and review technical documentation subject to NQA-1 Quality Assurance requirementsEnsure compliance with NQA-1, DOE Orders, and applicable regulatory and project-specific QA/QC proceduresCollaborate with engineers, project managers, QA personnel, and client stakeholdersSupport audits, surveillances, and documentation reviews related to quality and regulatory complianceParticipate in onsite activities at nuclear or SMR facilities, following safety and access requirementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

AI/ML Engineer

A client of Insight Global is seeking an AI/ML Engineer to join their team! This individual will be responsible for designing and delivering advanced AI and machine learning solutions that improve... More end-to-end planning across supply chain, finance, and operations functions. The individual will develop scripts that move intelligent models from early ideas through scalable, production-ready solutions, working closely with business stakeholders and technology partners to ensure adoption and impact. Success in this role requires strong software engineering fundamentals, the ability to translate complex data into actionable insights, and experience operationalizing models within enterprise systems. This individual plays a key role in evolving planning processes by embedding automation and predictive intelligence to drive better decision-making across demand, supply, trade promotion, and logistics planning.Compensation:$90/hr to $100/hrExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less