Job Search Results for healthcare operations

A top hospital system and healthcare provider on the west coast and in Kearny Mesa/San Diego area is looking for a Service Center Representative to join their Medicare and Special Projects team. This... More is a complex role that will require critical thinking, computer skills, and the ability to make autonomous decisions.The Service Center Rep will perform heavy data entry (80%) and outbound calls (20%) supporting health plan enrollment. The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service related activities. Duties could include one or more of the following: performing database maintenance and research tasks to support the contracts administration, cash control operations and assignment of medical record numbers, to generate and distribute contracts and member I.D. cards, to provide facilities support and to enter documents into the workflow imaging system.Additional responsibilities of the Service Center Representative in the Medicare and Special Projects group will include but are not limited to:* Identifying, researching and reconciling billing payments amounts to ensure accurate eligibility determination, payment, revenue and membership records* Setting up and maintaining member data including but not limited to processing enrollments, corrections, retroactivity adjustments and terminations* Supporting eligibility inquiries* Ensuring bills are correct and mailed timely* Interacting with purchaser benefit administrators to answer questions and explain Health Plan policy and contractual provisions related to membership and billing. Resolving related problems* Assisting Health Plan purchaser contacts and sales and service representatives in the sales process and the analysis and resolution of problems related to membership accounting* Resolving payment discrepancies and delinquencies* Identifying, coding, batching, scanning and indexing documents for imaging* Providing office services support including but not limited to picking up, sorting and delivering mail, filing and retrieving documents, ordering and distributing office supplies, performing miscellaneous facilities maintenance tasks and providing photocopying and copier maintenance* Working with internal and external customers and vendors to resolve any issues related to support services activities* Collecting and monitoring productivity and customer service quality measures* Participating team-based projects and contributing to customer service and operations improvements initiatives* Assisting with training as required* Facilitating communications across all lines of business and with other Kaiser Permanente departments* Participating in purchasers performance evaluations and performance target setting activities* Perform other duties as they are assignedONSITE/REMOTE:* This position will start onsite for the first 6 weeks of training minimum. After 6 weeks, you will be offered the opportunity to go fully remote PENDING PERFORMANCE* All candidates must live within 1 hour of 92108 zip code and be willing to commute to the office should their equipment malfunction* This is not a hybrid role, but there is the option to work full-time onsite should the SCR chooseSHIFT/SCHEDULE:* Monday - Friday: 8am - 5pm PT with breaks* You are NOT allowed to miss any time/days during the training period (7 weeks) or during the holidays. Missing any days will put you at risk of termination.ASSESSMENT FOR ROLE:* All candidates in consideration must take and pass an assessment, scoring highly in the Data Entry, Learning Potential, and Thoroughness sections.* The assessment will take 50 - 75 minutes, so plan accordingly* Ask your recruiter point of contact for key tips to prepare and pass the assessmentIMPORTANT TO NOTE:* This is one of the top hospital systems and healthcare employers in the US, so this is an excellent opportunity to build transferrable skills and build a resume.* No flexibility on the start date 7/6/24.* There is NO TIME OFF allowed in the first 90 days and during the holidays!! This is very important, as the individual will be terminated if they're taking off time from work.* There will be 2 - 4 weeks where this individual will only work 20 hours per week before open enrollment starts. There will be opportunity for overtime after that* The Anticipated end date for this role is roughly 12/31/2025 - some possibility of extension/conversion, but no guarantee.EQUIPMENT:The employer will be providing all necessary equipment during the onsite portion of training and when you are sent remotePAY:The pay rate for the Service Center Representative in San Diego will be $25/hr (no flexibility)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced RCM Leader / Operating Director to own and scale revenue cycle and operational functions across multiple client engagements. This individual will operate as a hands-on... More leader and strategic partner, directly supporting clients while driving internal execution across billing, credentialing, and HR/operations.Key Responsibilities? Own end-to-end RCM operations for client practices (billing, collections, credentialing, payer enrollment)? Lead and oversee 2?3 core departments (billing, credentialing, and HR/operations) supporting multiple practices? Serve as a client-facing partner, delivering a high-touch, consultative experience to independent physicians? Drive client onboarding and implementation, including practice launch/setup and workflow design? Manage onboarding and offboarding of clients, ensuring seamless transitions and continuity? Act as an operating director, implementing scalable processes, KPIs, and reporting across engagements? Own financial performance, helping clients understand revenue drivers, profitability, and practice health? Partner with clients on business strategy, including growth planning, operational efficiency, and revenue optimization? Step in tactically as needed in a lean, startup environment to support execution across teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our healthcare client is expanding MyWall, a patient-facing digital platform used on bedside tablets and TVs to improve the inpatient experience. Patients can view their care team, track discharge... More timelines, order meals, access MyChart, and more?all in one place.They?re looking for a Project Coordinator / Analyst to help roll this platform out across additional hospital units. This is a hands-on, highly visible role where you?ll work directly with clinical teams, IT, and operations to bring new technology to life inside the hospital.? Lead the coordination of MyWall deployments across inpatient units, EDs, and ICUs? Work closely with IT teams to ensure devices are ordered, installed, tested, and ready for go-live? Manage onsite logistics including deliveries, setup, and rollout timelines? Partner with nursing and operations teams to prepare units for launch? Train end users and walk teams through how to use MyWall? Act as the go-to onsite resource during implementations and troubleshoot issues in real timeTrack progress, timelines, and risks while keeping stakeholders alignedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We're seeking a Process Improvement Analyst?to support a healthcare insurance environment. This individual will partner closely with leadership and cross-functional stakeholders to design, implement,... More and sustain an effective operating model, serving as the right hand to the Director of Agent Onboarding and Commissions.The Analyst will establish and lead weekly and monthly operating cadences, including intake and prioritization, status reporting, risk and issue management, and decision tracking - driving accountability and consistent follow-through. The role will assess and document current-state workflows, identify inefficiencies, and redesign processes to reduce rework and improve overall performance.Key responsibilities include defining KPIs, developing dashboards, automating recurring reporting, and improving data quality across metrics such as cycle time, SLA adherence, and defects or incidents. The Analyst will also lead root-cause analyses, post-incident reviews, and retrospectives, ensuring corrective and preventive actions are driven through closure. In addition, this role will develop and maintain SOPs, runbooks, onboarding materials, templates, and change communications.Acting as a central coordination point, the Process Improvement Analyst will manage operational requests, escalations, and cross-team dependencies, clearly communicating progress, risks, and outcomes to stakeholders and senior leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a Utilities Engineer to work for a large healthcare client. This position will support all preventive maintenance in the hospital and requires strong knowledge of life safety... More and infection control. This position operates, maintains, and troubleshoots facility utility systems including steam, chilled water, hydronic loops, electrical distribution systems, vertical lift systems, medical gases, domestic water, and sewage systems. Knowledge of building management systems is preferred.Schedule: 3:00 PM-11:30 PM Tuesday-SaturdayWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is searching for a Agency Support Specialist to support one of our insurance clients in the Grand Rapids MI area. This role will be responsible for acting as the liaison between our... More external agents and our Agency Operations Department and requires system, product and insurance industry knowledge. The position will interact with external partners, requiring this role to be the expert on all things insurance industry related. This is an in-office position working standard hours and is expected to be fielding several in bound calls throughout the shift.Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer of Insight Global's is looking for onsite inbound CUTOMER SERVICE REPS to sit in the corporate location in Plymouth, MI. The group will be apart of building out a new team for the... More healthcare company and must have experience in a high call volume call center. The role will receive ~80 inbound calls a day from customers of the healthcare company to help with any questions, technical issues on the systems, and help guide through step-by-step instructions on how to upload documentation to the sites. We are looking for very strong customer service to support patients through uneasy times and will be responsible for working through an intake queue to perform data entry and metric. Sometimes, this role will make outbound calls to customers that need to be called back or to provide further information to complete the patients documents for packages to be shipped directly to their home. It is important that this individual has strong data entry skills and attention to detail. Must be flexible as the schedule may vary.SHIFT:Training: Monday-Friday2-4 weeks*2-3 weeks onsite trainingAfter Training: (5 Day work week) Monday-SaturdayBetween the 8 hours of operations of 8:00 AM EST-8:00 PM ESTSaturday: 9:00 AM EST - 5:00 PM EST *Hybrid schedule after training - 1 week onsite and 1 week remoteWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Mechatronics & Robotics Technician supports the Operations Maintenance team by maintaining, repairing, and installing material handling, automated packaging, and distribution equipment throughout... More the facility. This role focuses on preventative maintenance, troubleshooting electrical and mechanical systems, mentoring junior technicians, and supporting safe, efficient warehouse operations.Compensation: $26.87 per hour. Benefit packages for this role include: Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an Accounts Payable rep to join their team for a 6-month contract opportunity. This candidate will play a key role in supporting high volume invoice processing within a... More large healthcare financial operations team. This role ensures accurate and timely indexing, routing, and processing of invoices while collaborating with internal stakeholders to maintain smooth AP workflows that directly impact operational and patient care continuity.This is an excellent opportunity for someone who thrives in a fast paced, detail oriented environment and enjoys learning new systems?especially as the department transitions to enhanced automation tools.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Sr. Manager, Information Security & Business Applications for one of our not for profit healthcare clients. Reporting to the VP, Finance, People & Operations, this role... More oversees security efforts and business applications. Responsibilities include developing security strategies, ensuring regulatory compliance, and managing application lifecycles. The role requires strategic and tactical skills, problem-solving abilities, and a customer service focus. It involves a mix of office and remote work, with occasional travel for events and training. The incumbent will contribute to the clients vision and collaborate with stakeholders to achieve business goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less