Job Search Results for Education

Insight Global is seeking a Principal or Senior Principal Network Engineer (Level 3 or 4) to support a critical OPIR BMDs mission sitting onsite at Schriever Space Force Base in Colorado Springs, CO.... More This engineer will support highly available classified and unclassified networks that enable advanced infrared sensing, testing, and operational mission support. This role is hands-on and operational in nature, focused on network sustainment, troubleshooting, and incremental improvements within a uniquely complex testbed environment. The ideal candidate is a strong technical troubleshooter who is comfortable working across multiple tools, protocols, and network components in a fast-moving, mission-critical setting. This position offers a standard schedule: Monday?Friday, 8?4 or 9?5pm with flexible core hours but may require occasional after-hours support for testing or mission activities. This is a collaborative team environment supporting national defense priorities. This is a contract-to-hire position supporting the prime contractor. Pay Range: Pay will be hourly (with salary conversion) and varies by level of experience. Average Range: ~$60-94/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.ResponsibilitiesSupport and maintain high-availability network infrastructure supporting the Persistent Infrared Testbed (PIT) and associated OPIR environmentsPerform day-to-day network operations, including maintenance, configuration changes, and troubleshootingTroubleshoot complex network issues using a variety of tools (e.g., packet captures, TCP dumps, WireShark, firewall logs)Support routers, switches, and firewalls across classified and unclassified networksAssist senior network engineers and system administrators with architecture sustainment and testing activitiesContribute to improving network documentation, diagrams, and operational artifacts (not a primary documentation role)Support occasional after-hours operational testing or mission activities (not on-call)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the Atlanta area is looking for a recent college graduate to join their Azure and Windows Operations Team.This role will be a part of a small system admin team working on Windows and... More Azure work. The Cloud Engineer Level 1 (Windows & Azure) is an entry-level role responsible for supporting daily system operations across corporate, retail, and cloud environments. This position focuses on resolving routine Windows and Microsoft 365 related incidents, assisting with basic deployments, and helping maintain reliable availability, performance, and security of end-user and server systems. The role works within established standards, escalation paths, and change control processes while developing technical skills in Windows administration, identity management, and Azure fundamentals through mentorship and hands-on experience with senior engineers. DUTIES AND RESPONSIBILITIES: ?Provide Tier 1 support for Windows-related incidents and service requests, escalating when needed.?Perform basic troubleshooting for Windows endpoints and server-related issues (login failures, performance issues, access issues, printing, patching errors).?Assist with user onboarding/offboarding tasks including account provisioning, group memberships, and license assignments under documented procedures.?Support Microsoft 365 administration tasks such as Exchange mailbox troubleshooting, Teams issues, and basic SharePoint/OneDrive support (as assigned).?Assist with basic Azure administration tasks including VM health checks, monitoring alerts, and support of cloud-hosted services under supervision.?Support endpoint lifecycle tasks including device imaging/Autopilot enrollment, application deployments, and policy validation (as assigned).?Assist with patching activities for Windows endpoints and servers in coordination with maintenance windows.?Maintain accurate documentation including runbooks, SOP updates, troubleshooting notes, and asset inventory records.?Follow SOPs and provide clear ticket updates including troubleshooting steps, resolution outcomes, and next steps.?Participate in scheduled maintenance windows and deployments as assigned. POSITION QUALIFICATIONS:?Basic understanding of Windows OS administration and troubleshooting concepts.?Foundational knowledge of Active Directory concepts (users, groups, OU structure, basic permissions).?Familiarity with basic Azure and Microsoft 365 concepts (identity, licensing, cloud services).?Ability to follow structured troubleshooting methods and document work clearly.?Familiarity with IT ticketing systems and documentation best practices.?Strong communication skills and ability to work professionally with internal teams and vendors.?Comfortable working in a fast-paced, multi-site environment with competing priorities.?Ability to travel to retail locations as needed (optional/occasional based on business needs).?Ability to participate in after-hours/on-call support as scheduled. EDUCATION AND/OR EXPERIENCE:?Associate or Bachelor?s degree in Information Technology or related field preferred (or equivalent experience).?1?2 years of experience in an IT support, helpdesk, desktop support, or junior systems role.?Internship, lab work, or hands-on home lab experience accepted in place of formal work experience.?Exposure to Microsoft 365, Windows Server, and Azure is a plus.?Certifications preferred: Microsoft Fundamentals (AZ-900, MS-900) or CompTIA A+ / Network+.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Summary:This role is responsible for supporting and managing plant controls systems within an automotive manufacturing environment. The Controls Engineer leads electrical and controls projects... More involving PLCs, HMIs, robotics, and SCADA integration while supporting equipment reliability and continuous improvement initiatives. They provide technical guidance to skilled trades and engineering teams, troubleshoot equipment and conveyor issues, and support new model and process changes. This position also plays a key role in safety, quality, cost control, and long term maintenance of plant controls systems.Responsibilities:?Manage controls-related electrical projects including installation of new or replacement equipment, continuous improvement initiatives, and periodic repair and refurbishment?Participate in functional area plant meetings to represent Manufacturing Engineering and assist in improving the plant?s performance?Provide technical support, direction, and training to tech support and skilled trades personnel within the department?Investigate conveyor and equipment problems to provide technical input for problem resolution?Develop cost estimates, investment forecasts, business cases, appropriation requests, and plans for other minor project activity?Coordinate with departmental tech support engineers and Headquarters Vehicle Systems engineers on new model process and equipment planning, including model changes, throughput improvements, sourcing, etc.?Assist in the development of a project support plan between the plant, headquarters, and contractor resources (including paragraph 183 contractual requirements)?Maintain proficiency in his/her field?Support GMS and Quality Network Planned Maintenance initiatives?Utilize statistical methods for continuous improvement of plant controls systems?Enforce safe work practices as the highest priority and implement objectives for improved ergonomics, health/safety, and housekeeping?Maintain good working relationships with peers, hourly employees, union, management, supplier community, and interface with support functions outside the plant as required?Develop project planning timetables and report progress as required?Utilize best practices and common systems to improve competitiveness and reduce waste?Provide input into the establishment of Manufacturing Engineering plant budget, NPP funding forecasts, and appropriation request estimates?Ensure long term, cost effective maintenance of equipment and facilities?Manage projects to minimize investment cost while providing conveyors, equipment, and facilities that require a minimum operating cost (with maximum throughput, energy efficiency, etc.)Compensation starting at $38/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable lawWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring for multiple locations across Stuttgart, Germany; Honolulu, HI; Colorado Springs, CO; Vandenberg, CA; Ft. Hood, TX; Tacoma, WA; Ft. Bragg, NC, Virginia Beach, VA, and... More Washington, DC. We are seeking skilled operations and intelligence professionals with experience using advanced data integration platforms to join our team.As a Field Service Representative (FSR) Analyst, you will play a critical role in supporting our client?s mission by enabling the successful adoption and utilization of their technology solutions. This position involves working directly with end users to train, mentor, troubleshoot, and optimize workflows, ensuring seamless integration and adoption of tools into operational environments for various government customers and end users. You?ll collaborate closely with analysts and technical teams to develop new use cases, resolve technical challenges, and provide actionable feedback for system improvements. These roles are highly interactive and require strong communication skills, adaptability, and a customer-first mindset. The ideal candidate will be able to train and mentor both technical and non-technical users. Core Responsibilities?Deliver hands-on and classroom training for analysts and operators?Embed with user teams to understand workflows and identify gaps?Assist in building dashboards and guiding users through data-driven solutions?Respond to Help Desk inquiries and escalate issues as needed?Diagnose and resolve technical issues quickly and effectively?Document activities, issues, and resolutions; support system upgrades?Provide detailed feedback to improve system functionality and user experience ?Stay current on platform capabilities and best practicesPay Range: Pay will be hourly and varies by level of experience and location. Average Range: ~$35-89/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A Hospital in the Cincinnati area is expanding with two new inpatient units and looking to hire nurses who will be responsible for delivering high-quality care to patients based on assessed needs,... More established stands of care and according to policy and procedures.PM shifts ONLY-13 week contract with extension possibilities Job ResponsibilitiesThe Registered Nurse is an individual who holds a current state license to practice nursing. The practice of nursing requires specialized knowledge, judgment, and skills to provide care to groups and individuals. The RN utilizes knowledge derived from the principles of biological, physical, behavioral, social and nursing sciences to assess, plan, implement and evaluate patient care. The care is culturally based and age-specific.Serve a range of patients undergoing congestive heart failure, pre bypass or valve replacement, to medicine patients, and past heart transplant patients.Prepares, implements, evaluates, revises, and coordinates interdisciplinary plan of care for each assigned patient in a collaborative effort with the other healthcare team members and patient/family within the time frame indicated by unit's standards of practice.Communicates formulated plan of care, as appropriate, to all levels of associates involved in the patient's care and demonstrates ability to establish priorities of care based on patient's assessment and needs.Gives clear instructions to patients/family regarding treatment, and involves family/guardian in the assessment, initial treatment, and continuing care of the patient.Identifies and responds appropriately to different patient needs resulting from behavioral health problems, unique psychological needs or those associated with religious/cultural norms.Demonstrates critical thinking, accountability, flexibility, and a cooperative attitude in meeting the needs of the unit.Nursing process is accurately and concisely documented, including evaluation of treatment and in accordance to hospital policy and procedure.Acts as a resource person and mentor for new personnel, floater, and/or supplemental staff working on the unit.Assumes responsibility for personal professional development and contributes to the professional development of peers, colleagues, and others.PAY RATES (dependent on years of experience, education and certifications)LOCAL: $40-$62TRAVEL: $20/hr plus weekly untaxed stipend of $1,610 = total weekly take home $2,330We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a C/C++ Software Engineer to join one of our clients at Nellis AFB. They will help design, develop, and maintain critical system software components for Joint Simulation... More Environment (JSE) at the Joint Integrated Test and Training Center ? Nellis (JITTC-N), Nellis AFB, NV. As part of a team providing on-site Modeling and Simulation (M&S) support to establish and deliver high-end Advanced Tactics, Training, and Test capability for Government personnel operating under USAFWC/ACC, this candidate will contribute to the development and maintenance of NAVAIR?s Next Generation Threat System (NGTS), a continually evolving synthetic environment generator that provides constructive entities to the battlespace simulation and supports multiple platform/services training, testing, analysis, and research and development. The Software Engineer will leverage their expertise in C++/C, along with strong design skills, to enhance the functionality and integration of NGTS with other JSE components like GRID (Global Reusable Interface Domain) in a complex simulation and training environment. This role requires a solid understanding of software architecture and development of best practices.What You Will DoDeveloping software for an advanced synthetic training environment. This software is integrated into flight simulators to support pilot training against potential threats. Support software development, software integration, customer training and demonstrations. ?Demonstrates a knowledge of standard programming algorithms, design patterns, and object-oriented software design.?Evaluate and review C++ language code. Programming using C++, C, Python 3.?Develops parallel processes, threading, process communication.?Utilizes Git for daily code management, including branching, merging, and resolving conflicts within a collaborative development environment.?Works proficiently with Git in both Bash (Linux) and Windows environments.?Interacts with remote repositories, pushes code updates, and manages local repositories.?Adheres to established branching strategies and understands the implications of working with master/production branches.?Collaborates with team members to design future enhancements.?Familiarity with time-series analysis a plus.Compensation: $62/hr to $69/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start day 1 of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking multiple Sterile Processing Department (SPD) Training Managers for a long-term contract opportunity in the Cincinnati, OH area. These SPD Training Managers will collaborate... More with clinical trial coordinators to ensure proper handling of experimental instruments and medical devices, monitor staff competency and adherence to standard and trial-specific sterile processing procedures. They will also be tasked with identifying sterilization-related issues impacting the trial?s integrity. The SPD Training Managers will be joining a leader in the Medical Device industry to provide ongoing education for SPD staff regarding trial procedures and communicate SPD status/concerns with clinical research teams. This role can sit remote but will require significant travel to US hospitals to assist in the training of SPD technicians to complete the sterilization and clinical trial studies. Other responsibilities will include developing and implementing training programs for SPD staff tailored to the needs of the clinical trial, maintaining detailed documentation and training records to support regulatory compliance for trial audits, ensuring sterilization protocols align with trial-specific research standards and following safety protocols for compliance within the trial?s sterilization practices. While on site the SPD Consultant will provide inventory management, prepare case carts, ensure sign off of sterilization records, ensure receipt of devices delivered mid-trial and report out on devices delivered to Central Sterile from cases and devices included in sterilized trays. They will also oversee the C&S process usability validation support and internal C&S process consultation in addition to reviewing content for IFUs, review guides, wall posters and training material. The selected team members must be comfortable with a flexible schedule, travel weeks will provide 40+ hours of work, while non-travel weeks will require less than 30 hours of work. On average the Training Managers can expect the hourly breakdown to average out to 32 hours a week over the initial 12-month contract. Selected consultants will be required to complete site required credentialing, background, and drug test.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Quality Engineer will act as a liaison between the build floor, engineering teams, and suppliers to resolve quality and build issues in a fast-paced automotive manufacturing environment. This... More role is hands-on, highly collaborative, and focused on immediate containment, root cause analysis, and corrective action.Day Shift Responsibilities? Review end-of-shift reports to identify open quality issues? Participate in or lead Easel Board meetings with engineers to game-plan daily priorities? Go to the production floor to talk with builders and review EZ board processes? Diagnose quality and build issues ? supplier vs. product vs. engineering change? Drive immediate containment and corrective actions? Perform root cause analysis on quality concerns? Take physical measurements of parts as needed? Conduct quality investigations and provide findings to suppliers and engineers? Reach out to suppliers regarding bad parts, containment, and corrective actions? Coordinate with warehouse teams when parts need to be prioritized or expedited? Track and prioritize lot issues to support build sequencing? Collaborate closely with peer engineers across trim line, chassis, doors, and IP areas? Use Teamcenter for data and part accessCross-Functional / Problem Solving Work? Act as liaison between the build floor and engineering when parts do not fit or function correctly? Validate whether:? The correct part was built? The correct tool was used? The part matches the BOM? The part is within specification? Resolve quality issues related to:? Bad incoming parts from suppliers? Build process issues? Engineering changes2nd Shift Responsibilities? Support quality issue containment and problem solving during second shift production? Review shift handoff items and ensure continuity of quality actionsCompensation:$30/hr to $34/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Description:?A client of Insight Global is looking for?a hands-on Lead Front End Engineer to support and enhance their multi-brand digital platform. This individual will serve as both an... More individual contributor and team lead, responsible for driving platform enhancements, delivering new features, solving complex technical problems, and leading developers within the team. The role requires strong ownership, accountability, and collaboration across cross-functional teams, including architects, project managers, governance, and quality assurance. This position will work directly under the guidance of a Director and will prioritize production stability and continuous platform improvement.Day to Day:?- Spend approximately 60% of time on hands-on engineering, including design, development, troubleshooting, and production support.- Allocate approximately 40% of time to leadership responsibilities, including planning, coaching, code reviews, and cross-team collaboration.- Provide technical direction, mentorship, and coaching to team members, ensuring high engineering standards and consistent delivery.- Collaborate closely with project managers (approximately 10%)?to align on requirements, timelines, and delivery expectations.- Conduct code reviews (approximately 10%)?to ensure quality, performance, security, and adherence to best practices.- Participate in team planning, technical design discussions, and coaching (approximately 20%)?to support delivery and professional growth.- Partner with the backend governance team and engineering peers?to support the overall health, scalability, and evolution of the platform.- Work cross-functionally with architects, project managers,?direct management, and QA teams to ensure successful delivery and alignment with architectural standards.- Take full ownership and accountability?for assigned deliverables, technical decisions, and outcomes.- Stay current with the latest technologies, frameworks, and industry best practices, continuously identifying opportunities to improve the platform and development framework.- Actively troubleshoot and resolve production issues, which take priority when they arise, and help drive solutions through to resolution.- Ensure high standards for reliability, performance, and maintainability across the platform.Compensation:? $68/hr to $70/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a Rating Supervisor in Urbandale, Iowa or Portland, Maine for a large insurance company to work closely with their team of 6-10 Rating Technicians across the country. This... More Supervisor is responsible for the management and development of rating staff, including training oversight, conducting quality reviews, coaching and mentoring, and performance evaluation. The Rating Supervisor ensures team members meet or exceed departmental, service, and quality goals while supporting a culture of operational efficiency, continuous improvement, and cross team collaboration. Additional responsibilities include ensuring procedural documentation is accurate and current, and monitoring work volume. This leader will have a chance to help elevate process improvements ?Direct supervision of an assigned rating team, providing coaching, mentoring, and ongoing performance feedback.?Develop, maintain, and execute a comprehensive training plan that ensures consistent onboarding, progression, and readiness of new Raters.?Provide processing context and workflow education by ensuring Trainees understand training resources, work assignment expectations, authority, system navigation and functional workflows.?Responsible for quality reviewing Trainee transactions prior to certification to ensure accuracy and readiness. Identifying training gaps and coordinating corrective coaching.?Performs rating transaction reviews as part of the Quality Review process at the direction of the Rating Manager, ensuring accuracy and compliance with established standards.?Monitor work volume and workflow queues, ensuring adherence to SLAs and proactively adjusting assignments or resources as needed.?Own and maintain departmental procedures and documentation, ensuring they are updated based on business changes, system enhancements, and quality review findings, and communicated appropriately to staff.?Develop and use work management tools to increase operational efficiency and enhance processing consistency.?Maintain strong business relationships with underwriting, regional partners, BPO vendors, and internal teams.?Support modernization and system initiatives by staying current on product, system, and workflow changes.?Fosters a positive, collaborative, and accountable work culture by modeling professional behavior, encouraging open communication, supporting team engagement, and reinforcing departmental values in daily operations.?Performs all other duties as assigned to support departmental goals and operational efficiency.Pay rate while on contract is $36/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less