Updated May 2026
At the heart of any successful business is a strong work culture that goes far beyond catering solely to an employee’s happiness. Today, that culture must function across hybrid, distributed, and blended teams, not just within a single physical office. A great culture boosts operational efficiency, resulting in increased productivity and profits. Employees are actually eight times more likely to feel engaged at work when culture is strong versus when it’s weak. And highly engaged organizations have 23% higher profitability than their competitors.
But when company culture is toxic, businesses can anticipate consequences like decreased productivity, lower potential for revenue growth, and increased turnover. This is often amplified across remote, hybrid, and externally supported teams where misalignment shows up faster in missed handoffs and delayed delivery.
By understanding the dangers of a toxic work culture, leaders can find ways to prevent or correct it and start creating a safe and productive workplace. Let’s look at team culture and how it can enhance your employee’s experience and your organization’s ability to deliver results consistently, improving both engagement and efficiency.
Understanding Team Culture
Team culture is more than a collection of individuals working for an organization with a singular professional purpose. It’s an atmosphere rich with shared values, beliefs, and behaviors that shape how your employees collaborate and work together toward common goals and an overarching sense of purpose. This culture must extend across full-time employees, contractors, and distributed partners who contribute directly to outcomes.
When a workplace is considered poor or toxic, it typically means that it has created an environment where employees feel devalued, discouraged, unsupported, and in some cases, disrespected. In hybrid and non-FTE environments, this often shows up as lack of psychological safety where individuals don’t feel empowered to speak up, raise risks, or challenge assumptions.
But bad work culture isn’t formed overnight or by one single issue. Rather, it is often the result of multiple factors and problem areas such as:
- Lack of diversity of thought
- Uneven or no accountability across internal and external teams
- Pressure to work long hours with little to no breaks or rewards for hard work
- Limited or no opportunity for growth
- Poor alignment between delivery teams, leadership, and partner organizations
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The Impact of Team Culture
Individuals and teams are engaged and productive when working in a strong and transparent team culture that encourages their ideas and contributions while offering opportunities to grow professionally and personally. This is especially critical when teams are geographically dispersed or operating under different employment models, where trust and clarity directly impact execution.
However, according to Insight Global’s 2025 Employee Sentiment Report, only 35% of workers feel essential and engaged at work.
Companies with toxic workplace culture experience much higher rates of attrition, a much higher risk for employee burnout, and a noticeable decrease in productivity—all of which impact delivery timelines, quality, and customer satisfaction. Employees who feel burnt out are more inclined to become cynical toward their work, colleagues, and clients and to feel detached from their company.
The financial success of your business is deeply connected to your company culture, and when it’s weakened, you can expect to see a similar change mirrored in team energy, morale, and potential company revenue. Here, culture moves beyond a people issue and becomes a delivery issue. In fact, in 2023 unengaged employees cost U.S. companies $1.9 trillion in lost productivity. Organizations with high employee engagement:
- Demonstrated significantly better operational efficiency with median pre-tax margin was fifteen times higher than companies with low employee engagement.
- Have 10% higher customer loyalty than low-engaged organizations.
- Experienced an 18% increase in sales productivity.
- Employ workers who are 12 times less likely to leave their company within a 12-month period.
The Impact of Team Culture on Efficiency
With a strong team environment, your employees will work within a shared understanding of your company values and goals, trust, open communication, collaboration, and regular and robust recognition. When this alignment spans hybrid teams and external partners, efficiency increases because expectations, priorities, and accountability are clear.
Here are some additional ways that a positive team culture yields results for your organization:
- Improved communication and collaboration: A healthy team culture promotes seamless communication, breaking down silos between team members and departments as well as across distributed and blended teams. With frequent and open communication, teams can collaborate more efficiently, leading to faster problem-solving and decision-making.
- Boosted team morale and motivation: A positive team atmosphere fosters a sense of purpose and belonging. Even when teams don’t share a physical space or employment classification, clear purpose and emotional and psychological safety help people stay connected to the work. When employees are made to feel like they are working within and toward something bigger than themselves, you’ll see motivation, productivity, and engagement soar.
- Increased productivity and task efficiency: A strong team dynamic promotes innovative thinking and creative problem-solving that drive organizational success. When all contributors feel safe sharing ideas and surfacing concerns early, teams avoid rework and costly delays.
- Effective conflict resolution and decision-making: As human beings, we all bring unique perspectives to the table, which can lead to a certain amount of conflict. However, teams with a strong culture welcome and embrace healthy, constructive feedback and develop pathways to promptly resolve conflicts—a necessity when coordinating across remote teams and external partners.
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Tips For How to Build a Strong Team Culture
Overhauling an existing, toxic work culture can be overwhelming or intimidating—it’s no small task! But the reward far outweighs the effort. If you want to build a strong team culture where your employees can feel valued and see success in business efficiencies and process improvements, consider these tips.
Utilize the Onboarding Process
During the onboarding period, you can set the tone while you train new hires on your company’s culture initiatives, shared values, and mission. This applies equally to remote employees, contractors, and consultants who need the same cultural clarity to perform effectively. In our 2025 Employee Sentiment Report, 60% of workers reported leaving a job within 90 days because of disorganized training or a lack of good onboarding. And 80% said they’d stay longer in a role if their onboarding was better.
Setting clear goals and expectations from day one helps employees feel confident and essential in their positions. Because it can take 6-7 months for workers to be fully settled in a role, reframing onboarding as a long-term process rather than the first 30-90 days is critical to productivity and employee engagement. Of surveyed employees:
left a job within 90 days because of weak workplace culture.
would stay longer in a role if their onboarding was better.
left a job in 90 days due to lack of leadership.
Leadership’s Role in Shaping Team Culture
We’ve found that 35% of workers who left a job within 90 days cited a weak workplace culture as their main reason for leaving. 42% of surveyed workers left a job in the same time frame due to lack of leadership. Leaders serve as a pivotal part of shaping a positive team culture, especially when teams are hybrid or distributed, leading by example, communicating expectations clearly, and fostering an inclusive and collaborative environment that supports delivery outcomes.
Foster Open Communication and Trust
Encourage regular team meetings as well as one-on-one check-ins with your direct reports. Create consistent communication rhythms that work across time zones, roles, and employment types. Cultivate an environment with trust, allowing team members to freely ask questions, express concerns, and share ideas without fear of negative consequences. Encourage your team to ask questions about company culture, especially during the recruitment and onboarding process.
Recognize and Reward Teamwork and Individual Contributions
Recognizing and rewarding employees’ innovative ideas and successes are a big part of developing and nurturing a strong culture. Recognition reinforces behaviors that improve collaboration, quality, and delivery on top of effort. It can motivate and inspire employees to continue to find new ways to contribute to your organization’s efficiency and success. Show your own appreciation but also be sure to encourage leaders and members of your organization to show their own appreciation for their teams.
Increase Recruiting and Talent Acquisition Efficiencies
Build a team with strong management based on diversity and inclusion that allows you to create an organic and positive team culture. Align internal teams and external partners around shared expectations and outcomes. Work with a professional services and staffing agency like Insight Global to enhance your operational efficiency, improve customer experience, and retain talented employees.


Schedule Opportunities for Feedback
Creating opportunities for open feedback will boost workplace culture by accomplishing two things: One, scheduling feedback will ensure that company leaders are continually and consistently checking in with their teams. Two, this feedback will establish channels—like 1×1 meetings, anonymous surveys, and open forums—for your employees to share concerns without fear of consequences.
Encourage Work-Life Balance
A great way to combat burnout is by encouraging your staff to find and protect a healthy work-life balance. This is especially important for leaders to understand, as they play a part in setting the tone, particularly in remote settings where boundaries can blur. They can set a good example by maintaining their own work-life balance as well as clearly expressing their support for others to do the same.
Prioritize A Positive Culture
Team culture drives engagement, performance, and retention—for better or for worse. It also directly affects how well work gets done. We want you to have the best work culture possible. Check out our 2025 Employee Sentiment Report for more insights on the importance of employee engagement and how aligned, psychologically safe teams deliver better outcomes.
We understand the importance of creating and fostering a lively and healthy team culture that extends across hybrid, distributed, and blended teams. Our team of experts goes beyond staffing to help you build teams that will realize your vision of a positive culture—one that supports collaboration, accountability, and consistent delivery across your organization.
Build Teams with Great Culture and Engagement with Insight Global
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