A client of Insight Global is looking to bring on an onsite Help Desk Technician for a healthcare/insurance company in Milwaukee, Wisconsin. They will be supporting 60-70 internal users that sit remotely and onsite. This person will be troubleshooting Mac and PC hardware as well as O365 products. When executives are onsite, they are looking for someone comfortable assisting in conference rooms with Microsoft Teams and EV equipment. This candidate will be joining a team of one additional help desk technician. This role is a six-month contract with the possibility of full-time employment afterward.
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- 5+ years troubleshooting with Mac & PC laptops.
- Office 365 experience
- Experience working with an Active Directory
- Ability to work M-F onsite in Milwaukee (likely will be Tue-Thurs in office!)
- Strong communication & social skills.
-Experience troubleshooting servers.
-Experience with PowerShell and scripting.
-Experience in healthcare industry.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.