Plumber

Insight Global is hiring a full‑time Plumber to support the launch and growth of a new franchise location in Purcellville, VA. This role is ideal for a service‑oriented plumbing professional who wants to be part of a ground‑up build while being backed by a well‑established national brand.

This individual will be one of the first field hires for the location and will play a key role in helping establish service standards, daily operations, and long‑term team growth. Early on, responsibilities will extend beyond service calls to include collaboration on warehouse setup, operational workflows, and training alongside leadership.

Responsibilities:
- Perform residential and light commercial service plumbing work, including emergency and routine calls
- Diagnose plumbing and drain issues and execute appropriate repairs or replacements
- Respond to on‑call service needs with professionalism and urgency
- Communicate clearly with customers regarding findings, solutions, and next steps
- Maintain clean, safe, and respectful job sites in customers’ homes
- Use company tools and systems to document work, photos, and job details
- Assist with warehouse and operational setup during the early stages of the location
- Provide feedback to leadership to help refine processes, pricing, and service standards
- Work closely with the Head of Operations in a fluid, startup‑style environment

As the branch grows, this role will evolve to include greater ownership of service work, potential mentoring of new technicians, and opportunities to progress into lead technician or management responsibilities.

The hourly compensation for this role ranges from $32 - $35 per hour depending upon experience.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- Solid plumbing service experience with the ability to manage jobs independently
- Working knowledge of residential plumbing systems, drains, and emergency service work
- Valid plumbing license or certification as required by state or local regulations
- Strong troubleshooting and diagnostic skills
- Professional, customer‑focused communication style and presentation
- Comfortable working in a startup environment where workloads may fluctuate
- Willingness to participate in an on‑call rotation
- Valid driver’s license and reliable transportation
- Ability to work a guaranteed 45‑hour work week

- Experience with emergency plumbing or drain service
- Background in startup, franchise, or rapidly growing service organizations
- Leadership experience or interest in future growth opportunities
- Experience mentoring or training junior technicians
- Excavation exposure (not required; primary focus is service plumbing)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.