Job Description
Insight Global is looking for an Operator Support Administrator to join one of our largest financial clients sitting onsite five times a week in Draper, UT. This person will be joining the Operator Support team that is responsible for answering all incoming calls the transferring to the correct department and, managing / assisting audio conference operated Zoom calls for executives and high profile clients. It is imperative that this person has the ability to work a flexible schedule inclusive of holidays, early mornings, late nights and weekends.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Experience operating complex phone systems with software applications
Strong verbal & written communication skills
Excellent telephone etiquette and customer service
Minimum of 40wpm typing speed
High attention to details and exceptional listening skills
Nice to Have Skills & Experience
Experience with supporting Zoom meetings
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.