Job Description
Insight Global is seeking to fill an FAE Lead position. This position drives profitable organic growth within the Industrial BU, by working closely with our
customers to build upon custom and application specific solutions in line with the Business Unit strategy. This position requires an in-depth knowledge of the products and their markets, applications, customers, suppliers, and
competitors, developed by spending a significant amount of time outside IE. The FAE Lead will be
responsible for a team of FAE’s with the application and custom product focus to drive key relationships with
customers.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Bachelor’s degree in electrical or mechanical engineering, with specialization in electromechanical design.
• 10+ years of working experience in Field Application Engineering, Applications Engineering, or Technical Sales
Support.
• 3+ years experience leading or mentoring technical teams.
• Strong technical expertise and in-depth understanding of the industry landscape, dynamics, value chain, pricing
structures, technology, and trends.
• Strong customer-facing and design-in experience.
• Demonstrated history of commercial success with application design-in.
• Willing to travel 50% or more of his / her time.
• MS Office suite (Word, Excel, PowerPoint, and Outlook) ability.
Report to the Vice President of Product & Portfolio Management and is responsible growing the application and
custom product sales
• Lead customer-facing technical engagements including design reviews, application validation, and solution
architecture.
• Act as the senior technical escalation for complex applications and custom designs.
• Lead, coach, and develop the Field Application Engineering team.
• Partner with Sales to support design-in, key accounts, and strategic opportunities.
• Translate Voice of Customer into actionable inputs for Product Management and Engineering.
• Support technical proposals, bids, and competitive positioning.
• Develop technical training, application notes, and enablement material.
• Lead technical strategy on high-value opportunities
• Drive early-stage customer engagement (specification phase)
• Own design win tracking and conversion metrics
• Prioritize FAE resources toward highest LTV opportunities
• Identify recurring application pain points
• Provide feedback into roadmap development
Nice to Have Skills & Experience
Master’s degree in electrical or mechanical engineering
• Relations with key players (customers, third parties, distribution, trade associations…) in the market.
• Application specialist in growth markets with customer relationships.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.