Job Description
A client of Insight Global is looking for a Senior Technical Trainer to join their team, based in Fort Worth, TX, with travel to Torrance, CA. This individual will lead training initiatives for complex WMS implementations and system transformations, supporting large‑scale operational change.
The Senior Technical Trainer will collaborate with the Training Manager to develop scalable training programs, mentor other trainers, and ensure training strategies align with business and operational objectives. This role also plays a key part in training governance, measuring training effectiveness, and partnering with leadership to improve system adoption across the network.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
● 7--10 years of experience in warehouse operations, WMS (Manhattan), or supply chain systems training
● Strong understanding of warehouse processes (receiving, putaway, picking, packing, shipping, inventory)
● Demonstrates strong facilitation skills, both in the classroom and virtual environments.
● Demonstrates intermediate skills in all phases of instructional design/delivery (ADDIE). Demonstrates working knowledge of e-learning development software and learning management systems.
● Ability to manage time, projects, and priorities.
● Has a high level of attention to detail, quality, and customer focus.
● Strong written and oral communication skills, experience in communicating effectively with a diverse group of individuals.
● Ability to travel up to 75% to warehouse sites during implementations
Nice to Have Skills & Experience
● Manhattan Active (highly preferred)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.