Print Operations Workforce Manager

Role Overview
Our client is seeking a Print Operations Workforce Manager to lead large-scale, shift-based workforce scheduling and labor administration for a fast-paced, high-accountability operation. This role manages 120–150+ hourly personnel across multiple locations and time zones and is responsible for scheduling, time tracking, and quality control of all labor data and costs.
This is not a role for the faint of heart. It requires confidence, adaptability, and comfort operating at scale in a dynamic, all-hands-on-deck environment.
Workload & Expectations
• Schedule and manage 120+ employees initially, scaling to 150+ minimum
• Teams distributed across multiple locations and time zones
• Shift-based workforce scheduling (not task- or timeline-based)
• Employees do not work standard 40-hour weeks
○ Expect weeknights and weekends
• Must follow established scheduling protocols
• Manage and administer:
○ Point/attendance system
○ PTO tracking
○ Vacation and sick time for all team members
• Maintain a real-time roster and respond to daily scheduling changes
Core Responsibilities
• Create, publish, and update 24/7 shift schedules on a weekly basis
• Perform weekly invoicing for labor services
• Conduct QC of individual labor hours, often reviewed in PDF format
• Heavy use of Excel for labor, cost tracking, and reconciliation
• Workforce management and resource planning
• Close collaboration with:
○ Purchasing Manager – create and manage new purchase orders (POs)
○ Accounting/Finance – ensure all labor costs are accurate and properly allocated/offloaded
• Perform administrative functions including:
○ Time reconciliation
○ PTO and sick time accrual
○ Accommodations management
○ Attendance and infraction tracking
• Escalate issues as needed to maintain operational excellence and workforce compliance
Systems & Tools
• Workday
○ Primary scheduling tool
○ Strong preference for Workday scheduling and accounting experience
• Procore and Procore Pay
○ System of record (“vehicle”)
○ Used for checklists
○ May be responsible for approving and applying payments
• Business Intelligence tools
○ Used to QC labor costs and visualize data (e.g., bar charts)
○ No Palantir Foundry experience required
Workforce Planning & Analytics
• Recommend and implement workforce planning initiatives to optimize an evolving operation
• Collect, interpret, and evaluate workforce metrics to provide data-driven insights
• Support demand planning, headcount forecasting, and hiring projections
• Provide accurate labor data to Finance and Business Strategy teams
• Support dashboards and reporting used for cost control and decision-making

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 5+ years of experience in construction, manufacturing, or similarly fast-paced environments with dynamic team structures as a Workforce Manager
• Prior experience administering time-tracking systems
• Proven leadership/management of hourly, shift-based field teams for at least 120 personnel
• Experience managing operations across multiple job sites and locations
• Strong oral and written communication skills
• Ability to flex working hours to support business needs
• High accountability, attention to detail, and comfort managing complexity at scale
• Experienced with the Workday platform

• Experience managing teams across multiple states and jurisdictions, ensuring compliance with applicable state and federal labor laws
• Familiarity with construction operations, factory production, or similar environments
• MILCON experience is a plus, but not required

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.