Job Description
The Vendor Relationship Lead supports execution of the Outsourcing strategy by owning the day-to-day coordination of labor vendors across one or more business units and capability domains including Application Development, Support, Data/AI-ML, and Product Engineering.
This role ensures operational alignment between vendor delivery teams and company stakeholders, driving accuracy in intake processes, documentation, and tracking of vendor performance. The Vendor Relationship Lead works on ServiceNow-based requisition workflows, contract documentation, and vendor communications while ensuring adherence to governance processes.
The position requires strong attention to detail, coordination skills, and the ability to work across multiple systems and teams in parallel, including vendor partners, business owners, project managers, procurement, and legal teams. Proficiency in Microsoft Excel and the ability to learn enterprise tools (e.g., SharePoint, Conga, WF2.0) is required. Familiarity with sourcing processes and healthcare IT delivery environments is preferred.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Proficiency in Microsoft Excel and the ability to learn enterprise tools (e.g., SharePoint, Conga, WF2.0) is required.
• ability to work across multiple systems and teams in parallel, including vendor partners, HWS, business owners, project managers, procurement, and legal teams.
• Contract lifecycle management tools- Conga, DocuSign CLM, SAP Ariba, or similar systems.
• Experience with workflow/intake processes- Working with ticketing or workflow systems (ServiceNow highly preferred).
• Vendor management/vendor coordination experience
Nice to Have Skills & Experience
healthcare experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.