Service Desk Analyst

Our customer is looking to hire a Service Desk Analyst to sit in Franklin, TN 5 days a week. This person will be responsible for unboxing hardware and imaging 100s of laptops and desktops from previous employees to capture specific pieces of data that are valuable for the company to document. They will be utilizing Encase for imaging, excel to document the findings and will follow a step by step guide created for this project.

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1 year of corporate, help desk experience
Experience with imaging PCs
Experience with imaging tools
Intermediate Excel skills
Detail Oriented

Encase experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.