Job Description
Insight Global is looking for a Fire Service Technician in the Chattanooga, TN market. In this role, you will receive calls from the Service Resource Center detailing equipment or system malfunctions and contact customer representatives to identify and diagnose issues. Responsibilities include performing necessary repairs on electronic fire alarm systems and related building products, following troubleshooting procedures and technical manuals, and installing various Fire & Life Safety systems, including SimplexGrinnell. Your role involves interpreting blueprints, diagrams, and specifications, while consistently communicating with district staff and customers to ensure satisfaction. Additionally, you'll complete service acknowledgements, obtain customer signatures, participate in on-call rotations, and help train or mentor team members.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3+ years of commercial fire alarm installation experience
Nice to Have Skills & Experience
NICET certification
Previous programming experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.