Job Description
Insight Global is seeking an IT PM/Delivery Lead to support one of our health insurance clients. This role pertains to project work affecting the CMS 2027 Final Rule which is a mandate to major changes of Medicare Advantage and Part D. The Final Rule is driving a new supplemental product that carriers will need to offer to members for the 2027 PY. These are benefits offered to individuals who qualify due to chronic condition so requires eligibility criteria being built across the platform. This role differs from a Scrum Master by having a broader focus on overall delivery flow and, often, a more direct hand in stakeholder management and project governance.
Key Responsibilities:
• Agile Coaching & Facilitation: Fostering a culture of continuous improvement, mentoring teams on Agile values, and facilitating ceremonies (stand-ups, planning, retrospectives).
• Delivery Management: Managing project scope, timelines, and dependencies while tracking progress through metrics like velocity and quality.
• Impediment Removal: Proactively identifying and clearing roadblocks that prevent the team from achieving goals.
• Stakeholder Alignment: Serving as a liaison between stakeholders and the team, managing expectations, and ensuring transparent communication.
• Process Improvement: Refining Agile practices to increase efficiency, quality, and effectiveness.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Agile Expertise: Deep knowledge of Scrum, Kanban, and Agile methodologies.
• Leadership & Coaching: Experience mentoring teams and acting as a servant leader.
• Technical Understanding: Familiarity with software development, DevOps, or technical processes to effectively collaborate with developers.
• Communication: Strong ability to manage stakeholders and mediate conflicts.
• Bachelor’s degree in Computer Science, IT, or related fields.
• Experience in Scrum Master, Project Management, or Technical Lead roles.
• Relevant certifications (e.g., Certified Scrum Master, PMI-ACP) are often preferred.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.