Job Search Results for intelligence analyst
Jul 20, 2026
New York, NY
|
Business Analysis
|
Contract
|
$41 - $51 (hourly estimate)
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Insight Global is seeking a Senior Business Intelligence Analyst to sit onsite 5 days a week in NYC for one of their largest entertainment clients. This person will be joining the Business... Intelligence team, responsible for supporting revenue-generating functions across MSG's entertainment and sports business, The team support ticketing, premium experiences, food & beverage, merchandise partnerships, CRM< and marketing efforts through analytics and insights. The primary goal of this role is to help marketing teams better leverage customer and ticketing data through dashboard development, reporting automation, and actionable business insights. Their day will be broken down into thirds: 35% will be spent on dashboard development and reporting, 35% will be spent on business insights and data analysis, and 35% will be spent on stakeholder meetings and presentations. This person will serve as a bridge between data and the business, translating analytics into recommendations that drive ticket sales, marketing performance, and customer engagement. The ideal candidate is highly analytical but also comfortable presenting findings to stakeholders and influencing business decisions through data and insights.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 07, 2026
Boston, MA
|
Managerial / Professional
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Perm
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$88k - $150k (estimate)
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Insight Global is seeking a Market Intelligence Analyst to join a prestigious law firm. This firm generates $3 billion in revenue and caters to clients in key hubs of business, finance, technology,... and government. This individual will be a member of the firm?s finance group and will be responsible for supporting growth strategies across different practice areas through strengthening the firm?s global market intelligence. The Market Intelligence Analyst will collaborate with various departments within the firm to gather and analyze financial, statistical, quantitative, and qualitative market data to solve business challenges. The Market Intelligence Analyst must have the ability to compile, analyze, and synthesize data to present logical conclusions/recommendations to senior leaders.Day-to-day responsibilities may include:?Conduct research, analyze and synthesize client, market, competitor, and internal data to identify trends and opportunities for the firm.?Monitor and report on industries and topics that the firm?s clients are affected by, which includes macroeconomics, financial markets, & corporate transactions (including regular use of Bloomberg for financial data analysis and monitoring).?Present to practice group leaders and stakeholders to provide an understanding and execution against strategic business development objectives and market intelligence needs.?Utilize key quantitative and qualitative market data and modeling to scan for areas of opportunity/vulnerability for the firm.This is a full-time position and will be based in the Boston or NYC offices 3 days a week, 2 days working remotely.Compensation $88,000 to $150,000 per year annual salary. This role is eligible for a discretionary bonus based on performance. Exact compensation may vary based on several factors, including skills, experience, geographic location, education, and consideration of internal equity. Benefits packages for this role include: comprehensive health and well-being benefits, personal and professional development, career growth opportunities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 22, 2026
Deerfield Beach, FL
|
Data Warehousing
|
Contract
|
$54 - $68 (hourly estimate)
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We are seeking a hands-on Business Intelligence Analyst with deep experience building Power BI semantic models and reports to transform complex data into clear, trusted insights. This role is highly... execution-oriented and requires strong analytical skills, comfort working directly with data, and the ability to translate business questions into well-designed models, measures, and visualizations. The ideal candidate will own Power BI solutions end-to-end?spanning data analysis, semantic modeling, DAX, and report development?while partnering closely with business stakeholders and IT/data teams within a governed analytics environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 15, 2026
Austin, TX
|
Business Analyst (BA)
|
Perm
|
$80k - $110k (estimate)
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Insight Global is looking to hire a Business Intelligence Analyst / Analytics Engineer in Austin, TX for our AI powered, due diligence & investigative reporting client. This individual will own the... full data lifecycle from raw data ingestion to building clean, scalable data models and delivering business insights. They will partner closely with engineering to improve data pipelines and architecture, while working with product and operations to define key metrics and reporting needs. The role will focus on cleaning and structuring data, building a single source of truth, and developing dashboards that enable self-service analytics across the organization. This person will also help leadership make informed decisions by translating complex data into actionable insights and evolving the company?s long-term data strategy as the organization scales. This is a hybrid role (4 days in office, 1 day work-from-home) with a compensation range of $80,000?$110,000.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 15, 2026
The Woodlands, TX
|
Corporate Operations
|
Contract
|
$42 - $52 (hourly estimate)
{"JobID":519456,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-95.38,"Longitude":30.06,"Distance":null},"State":"Texas","Zip":"77380","ReferenceID":"HOU-c0ba7f4a-dc5f-4e51-befa-8668d9b647ad","PostedDate":"\/Date(1776289466000)\/","Description":"A chemical manufacturing company is seeking a Global Market Intelligence Lead to join their marketing team in the Woodlands, TX. This role supports global market intelligence for the organization\u0027s Performance Products division, with a primary focus on macro, industry, and commodity-driven insights that enable sales teams, regional marketing leaders, and senior leadership. The selected candidate would be responsible for analyzing, synthesizing, and communicating macroeconomic and industry data in a consistent, actionable way. The role is highly data-oriented and best suited for someone who is curious, market-savvy, and comfortable working with large data sets while partnering closely with sales and marketing stakeholders. On a day-to-day basis, this person would be monitoring global macroeconomic and industry data, digest and synthesize inputs from multiple data sources, gather insights from internal sales and marketing teams, participate in weekly calls to communicate findings and align across the division. This role is required to work in the Woodlands office 4 days/week, with 1 day/week remote.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Global Market Intelligence Analyst","City":"The Woodlands","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of experience working in a Market Intelligence / Analysis role Experience working in either chemical / polymer, O\u0026G, or other applicable adjacent industry Familiarity and interest of macroeconomic and industry data trends such as: GDP, inflation, interest rates, housing/construction market data, and S\u0026P Global Ability to work with cross-functional teams and communicate effectively across multiple levels within an organization Must be data savvy and have proficiency in basic statistical analysis, Excel (pivot tables), and working with large data sets Experience with PowerBI or other business analytics tools","Skills":"Strong AI experience","Industry":"Corporate Operations","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":52.0000,"SalaryLow":41.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A chemical manufacturing company is seeking a Global Market Intelligence Lead to join their marketing team in the Woodlands, TX. This role supports global market intelligence for the organization's... Performance Products division, with a primary focus on macro, industry, and commodity-driven insights that enable sales teams, regional marketing leaders, and senior leadership. The selected candidate would be responsible for analyzing, synthesizing, and communicating macroeconomic and industry data in a consistent, actionable way. The role is highly data-oriented and best suited for someone who is curious, market-savvy, and comfortable working with large data sets while partnering closely with sales and marketing stakeholders. On a day-to-day basis, this person would be monitoring global macroeconomic and industry data, digest and synthesize inputs from multiple data sources, gather insights from internal sales and marketing teams, participate in weekly calls to communicate findings and align across the division. This role is required to work in the Woodlands office 4 days/week, with 1 day/week remote.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 16, 2026
Atlanta, GA
|
Business Analysis
|
Contract
|
$32 - $40 (hourly estimate)
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We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Marketing Intelligence Analyst","City":"Atlanta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor?s degree in Business, Marketing, Data Analytics, Information Systems, or related field.?2+ years of experience in business intelligence, analytics, or data analysis, with hands-on experience supporting marketing teams or reporting on marketing campaign performance.?Strong proficiency with Power BI, including report building, data modeling, and DAX.?Solid understanding of SQL for querying and transforming data.?Experience working with marketing data sources (campaign, channel, audience, or engagement data).?Experience with ETL processes and handling structured and unstructured datasets.?Ability to work with APIs and integrate external partner or platform data into internal systems.?Experience with predictive modeling or advanced analytics techniques applied to marketing or customer data.","Skills":"?Experience with cloud data platforms such as Azure, Databricks, or similar.?Proficiency in Python, R, or similar tools for predictive analytics, automation, and data modeling.?Familiarity with marketing platforms such as HubSpot, marketing automation, CRM, or product/content data systems.?Knowledge of data governance, security, and best practices for handling marketing and partner-provided data.?Experience in cross-functional roles bridging marketing strategy, analytics, and IT/data engineering teams.","Industry":"Business Analysis","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
?Design, develop, and maintain marketing-focused dashboards using Power BI to provide real-time insights across campaigns, audiences/personas, content, and communication channels.?Analyze historical... and current marketing performance data to identify trends, opportunities, and key drivers related to campaign effectiveness, audience engagement, and conversion.?Develop and apply predictive models to forecast campaign outcomes, optimize channel mix, timing, budget/spend, targeting, and support data-informed marketing planning and prioritization.?Support AI-driven marketing planning and initiatives, including multi-product campaigns, persona enrichment, precision engagement, experimentation, and performance testing.?Translate complex datasets and predictive analytics into clear, actionable recommendations for marketing leadership and team members, enabling decisions around messaging, spend allocation, and campaign design.?Collaborate closely with marketing, IT, and data engineering teams to integrate internal and external data sources, ensuring a unified, accurate view of marketing performance and customer behavior.?Develop and enforce processes to ensure accuracy, completeness, and consistency of marketing and sales datasets used for campaign reporting and optimization.?Contribute to the company?s data governance framework by defining and maintaining marketing-specific KPIs, metrics, and business rules aligned to campaign and go-to-market objectives.?Evaluate and optimize marketing-owned data systems (e.g., Salsify, HubSpot, and related platforms), ensuring data is structured and maintained in ways that support effective marketing execution, insights, and predictive modeling.?Assist in operationalizing AI across campaign planning, budgeting, media modeling, forecasting, and closed loop learning systems to continuously improve marketing performance.?Monitor and evaluate the effectiveness of AI-powered marketing initiatives, iteratively refining models, assumptions, and dashboards to maximize business and marketing impact.?Stay current with emerging marketing analytics tools, predictive modeling techniques, and AI applications relevant to modern marketing and go-to-market teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 09, 2026
Lincoln, MA
|
Computer Engineering
|
Contract-to-perm
|
$46 - $58 (hourly estimate)
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Insight Global is seeking a Technical Intelligence Analyst to support a DoD client by researching threats, analyzing intelligence data, and providing recommendations that support major defense... programs. This person will prepare briefings, assess potential risks to systems, support acquisition decisions, and work with engineering teams to ensure intelligence is considered throughout a system's lifecycle.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 01, 2026
Cordova, TN
|
Business Analyst (BA)
|
Contract
|
$29 - $36 (hourly estimate)
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A client/employer of Insight Global is searching for a Business Intelligence Analyst to support their Data Management and Business Intelligence team. This individual will support enterprise-wide... reporting, analytics, and business intelligence efforts across diverse business areas, collaborating with stakeholders to design scalable reporting solutions and enhance access to data-driven insights.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 23, 2026
Tarrytown, NY
|
Business Analyst (BA)
|
Contract-to-perm
|
$41 - $51 (hourly estimate)
{"JobID":544681,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-73.86,"Longitude":41.06,"Distance":null},"State":"New York","Zip":"10591","ReferenceID":"HNY-2df01b6b-0e10-48b7-bdfe-c5c830177303","PostedDate":"\/Date(1782247259000)\/","Description":"Insight Global is looking for a Data Analyst to join one of the top healthcare organizations in the Tri-State area. This person will support the Analytics \u0026 Reporting team by extracting, analyzing, and translating large volumes of Epic data into clear, actionable insights for leadership, clinical, and operations teams. This role focuses on patient access metrics including scheduling, referrals/orders, CRM activity, provider utilization, and patient portal usage, and is responsible for building and maintaining dashboards and reports using tools like Power BI and Web Intelligence. The analyst partners with cross-functional teams to design reporting solutions, deliver ad hoc and standardized analyses, and identify trends to support operational decision-making. This individual ensures data accuracy and integrity through ongoing validation, maintains reporting documentation, and adheres to strict compliance and confidentiality standards related to PHI. Additionally, the role supports senior analysts on complex initiatives while delivering timely, accurate reporting to stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Data Analyst","City":"Tarrytown","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Associate degree in a Statistics, Mathematics, Health Systems Management, Business, or related field ? 1-3 years of experience as a data analyst ? Epic experience ? Epic reporting certifications (Access \u0026 Clarity) Microsoft Office Suite experience","Skills":"? Bachelor\u0027s Degree? Experience with Oracle, Snowflake, and Microsoft SQL Server Experience in data visualization and reporting tools (Power BI \u0026 Tableau)","Industry":"Business Analyst (BA)","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":51.0000,"SalaryLow":40.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Data Analyst to join one of the top healthcare organizations in the Tri-State area. This person will support the Analytics & Reporting team by extracting, analyzing,... and translating large volumes of Epic data into clear, actionable insights for leadership, clinical, and operations teams. This role focuses on patient access metrics including scheduling, referrals/orders, CRM activity, provider utilization, and patient portal usage, and is responsible for building and maintaining dashboards and reports using tools like Power BI and Web Intelligence. The analyst partners with cross-functional teams to design reporting solutions, deliver ad hoc and standardized analyses, and identify trends to support operational decision-making. This individual ensures data accuracy and integrity through ongoing validation, maintains reporting documentation, and adheres to strict compliance and confidentiality standards related to PHI. Additionally, the role supports senior analysts on complex initiatives while delivering timely, accurate reporting to stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 16, 2026
Miami, FL
|
Business Analyst (BA)
|
Contract-to-perm
|
$27 - $34 (hourly estimate)
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Insight Global's client is seeking a Data Analyst to support the Guest Care organization by managing and validating large operational datasets, building out core team metrics, and establishing the... reporting foundation that drives day-to-day decision-making. This role starts with hands-on data work such as writing advanced SQL queries, standing up key metrics like CSAT and time-to-first-response, and ensuring data accuracy across systems. This role has the opportunity to grow into a more strategic role over time, using those insights to shape process improvements and business decisions.Key Responsibilities:? Query, validate, and manage large operational datasets using advanced SQL? Build and maintain core team metrics (e.g., CSAT, time-to-first-response, ticket volume)? Develop dashboards and reporting to track operational and customer service performance? Investigate data discrepancies and ensure reporting accuracy and consistency? Partner with Guest Care leadership to surface trends and support informed decision-makingOver time, incorporate insights and translate data into actionable recommendations that drive process and business improvementsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.