National Account Manager

National, insurance‑facing account management role focused on managing and growing total‑loss programs for insurer partners, with a primary focus on retaining and growing volume and revenue from both existing and new clients.
-Own and grow a national portfolio of insurer accounts (primary focus: Quebec), combining strategic account management with relationship‑driven growth.
-Serve as the client‑facing expert across the total‑loss lifecycle, including valuations, title processing, vehicle disposition, and claims recovery.
-Act as the primary liaison between insurers and operations, partnering with Regional Operations Managers, and General Managers to ensure consistent execution.
-Use company proprietary tools and valuation platforms to analyze performance, improve cycle times, reduce costs, and maximize net salvage returns.
-Lead quarterly business reviews and identify opportunities to expand existing accounts while maintaining regional consistency and regulatory compliance.
-Work primarily remote while traveling across Canada as needed for customer visits, onboarding support, and relationship building.
-Manage daily interactions with carriers, adjusters, vendor managers, and internal teams to resolve issues, improve cycle times, reduce unnecessary costs, and maximize net salvage returns.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 4 + years of hands on claims experience working with insurance companies in claims, salvage, vendor management, or closely related roles (adjuster, vendor manager).
- Deep understanding of the claims to remarketing journey and the total‑loss lifecycle
- 3 + years of account management/relationship management experience
- Fluent French (native or equivalent) and fluent English; comfortable in local Quebec market and culture.
- Ability to analyze operational/financial reports and communicate implications to clients.
- Professional presentation skills and comfort delivering client-facing trainings/tours
- Bachelor’s degree in business or a related discipline, or equivalent experience (Business experience may be considered in lieu of a formal degree).

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.