National Account Manager

A leading vehicle remarketing organization is seeking an experienced National Account Manager, working primarily remote to support its Canadian insurance clients, based in Quebec. Acting as an end‑to‑end auto auction and remarketing partner, the organization supports insurers throughout the total‑loss lifecycle—from decisioning and title work to vehicle logistics, appraisals, and auction sale—while also delivering technology, integrations, training, and operational support to improve efficiency, reduce costs, and increase NPS.
Responsibilities include:
- Own and manage assigned insurer accounts (priority: Quebec), protecting and growing the book of business.
- Act as the client-facing expert on the claims/total-loss journey (total-loss determination, appraisals, tear-downs, title processing, inventory flow).
- Build and maintain relationships with adjusters, vendor managers, and insurer stakeholders; sell relationship-driven solutions and manage long sales cycles.
- Coordinate onboarding/integrations, training, and cross-functional support (tech, ops, legal, finance) for clients moving to Copart’s systems.
- Conduct yard tours, quarterly reviews, and client meetings; travel in-market and occasionally to Dallas.
- Analyze reports/metrics, identify cost/efficiency opportunities, and present findings to clients.
- Work primarily remote day-to-day while being available for in-person engagements and to job-shadow during transition.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 1 + years of experience working with insurance companies in claims, salvage, vendor management, or closely related roles (adjuster, vendor manager).
- Deep understanding of the claims to remarketing journey (total loss processes).
- 3 + years of account management / relationship sales experience with long sales cycles.
- Fluent French (native or equivalent) and fluent English; comfortable in local Quebec market and culture.
- Ability to analyze operational/financial reports and communicate implications to clients.
- Professional presentation skills and comfort delivering client-facing trainings/tours
- Bachelor’s degree in business or a related discipline, or equivalent experience (Business experience may be considered in lieu of a formal degree).

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.