Director of Billing & Collections

Insight Global is seeking a tenured Director of Billing & Collections to join the Financial department of an AM 200 law firm. The Director of Billing and Collections is responsible for overseeing all aspects of the firm’s billing and collections functions to ensure timely, accurate, and compliant invoicing and cash receipts. This role partners closely with attorneys, accounting and firm leadership, and clients to drive effective billing practices, optimize realization and collection rates, and support the firm’s financial health.
The Director leads the billing and collections teams and continuously improves processes, controls, and reporting.
ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES:
• Lead, mentor, and develop the billing and collections team, setting clear expectations and performance goals.
• Ensure accurate and timely generation of invoices in accordance with client guidelines, engagement terms, and firm policies.
• Manage electronic billing (e-billing) platforms and ensure compliance with client billing requirements.
• Ensure month-end close is performed timely and accurately.
• Partner with attorneys to resolve write-ups/write-downs, and billing concerns.
• Lead the firm’s collections strategy, including monitoring aging, prioritizing follow-up, and driving timely cash receipts.
• Work collaboratively with partners and clients to resolve payment delays and disputes.
• Manage and escalate high-risk or long-outstanding accounts as appropriate.
• Move aged accounts to third party collections as needed.
• Review and approve requests for billing write-downs and A/R write-offs within predetermined thresholds.
• Prepare monthly report of A/R over $100,000 with status notes for CFO, Managing Partner and General Counsel.
• Monitor unbilled time and provide quarterly updates to CFO on WIP over 90 days over $10,000.
• Conducts billing and collections orientations with new partners.
• Coordinates with IT to resolve and improve system issues relating to billing and collections applications and software including Aderant, BillBlast, and star*collect
• Oversee billing and collections reporting, including aging, realization, write-offs, and cash forecasts.
• Review departed attorney’s collection status for final billing, collection and reassignment.
• Organize, plan and report on collection campaigns with CFO, including meeting with attorneys to project their collections for year-end.
• Foster strong working relationships with attorneys, practice groups, finance, and accounting.
• Identify opportunities to improve billing accuracy, efficiency, and realization.

This is a hybrid role, sitting 2 days in office each week in any of the firm's following offices: Baltimore, Boston, Chicago, Ft. Lauderdale, Harrisburg, Miami, Minneapolis, Newark, New York City, Philadelphia, Princeton, Wayne, PA, West Palm Beach, Wilmington, DE or Washington, D.C.

Compensation:
$175K to $220K per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefits are provided.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

-Bachelor’s degree in Accounting, Finance or other business disciplines; or equivalent related experience.
-8+ years of experience in a supervisory Billing, Accounts Receivable or Collections role.
-Law firm experience required.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.