Job Description
The Business Systems Analyst (BSA) will lead a structured discovery and requirements definition effort to support the replacement of a legacy line‑of‑business system. This role is responsible for facilitating stakeholder engagement, documenting business processes, defining measurable outcomes, and producing RFP‑ready requirements that enable informed vendor selection and a successful system replacement.
The BSA serves as the primary bridge between business users, leadership, and technical stakeholders.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 7+ years of experience as a Business Systems Analyst or similar role
• Proven experience leading requirements gathering and business process analysis
• Strong facilitation skills with the ability to engage both technical and nontechnical stakeholders
• Experience developing user stories, functional and technical requirements
• Exceptional written documentation and verbal communication skills
• Experience supporting system replacement or modernization initiatives
Nice to Have Skills & Experience
• Experience in public sector, government, or regulated environments
• Experience supporting RFP or vendor selection preparation
• Familiarity with SDLC and iterative delivery approaches
• Experience working with security, compliance, or data sensitive systems
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.