Product Designer

Insight Global is seeking a Product Designer to support enterprise‑scale eForms, letters, and notification experiences for a Big 5 Canadian bank, with a primary focus on designing highly usable, accessible, and brand‑compliant forms and system‑generated documents that meet complex business, regulatory, and operational requirements.

Design & Prototyping
• UI Design (EN & FR)
o Design intuitive, user-friendly form layouts optimized for completion efficiency
o Define field layouts, spacing, labels, error states, and help text
o Ensure consistency across forms while accommodating use-case variations
• PDF Output Design (EN & FR)
o Design customer- and employee-facing PDF documents generated from eForms
o Define typography, spacing, hierarchy, and visual structure
o Ensure documents are readable, printable, and accessible
• Templates, Use Cases & Variations
o Create and maintain master templates for PDFs and forms
o Design variations based on business rules, data conditions, and business needs
o Document design logic to support efficient development and reuse
Standards & Branding
• Enterprise Design Alignment
o Ensure designs comply with the BMO Design Library and branding standards
o Apply enterprise visual guidelines consistently across all forms and documents
o Identify gaps in existing standards and propose enhancements
• Design Standards Creation & Maintenance
o Create or update design standards as required to support new use cases
o Document best practices for form layout, PDF structure, and accessibility
o Promote consistency across teams and initiatives
Collaboration & Usability
• Business & BA Collaboration
o Partner with business stakeholders and Business Analysts to translate requirements into effective designs
o Validate design decisions against documented business and regulatory needs
• User Journey & Usability Integration
o Incorporate user journey insights into form and document design
o Apply usability feedback to improve clarity, efficiency, and completion rates
o Balance user experience with compliance and operational constraints
• Developer Collaboration (Quadient)
o Work closely with Quadient Developers to ensure designs are technically feasible
o Adjust designs to align with platform capabilities and limitations
o Support implementation by clarifying design intent and behavior
Accessibility & Quality
• Accessibility Compliance
o Design forms and PDFs to meet accessibility standards (e.g., WCAG)
o Ensure proper contrast, focus order, labels, and screen-reader compatibility
• Scalability & Reuse
o Design with scalability in mind to support future forms and document expansion
o Promote reuse of components, layouts, and patterns

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 1-2+ years of product design experience
• Proven experience leveraging InDesign for designing (ie. Designing eForm)
• Proven experience leveraging Figma for designing (ie. Designing eForm)
• Ability to design variations driven by business rules, data conditions, and use cases
• Familiarity with enterprise design systems and brand standards
• Experience creating or updating design standards and best practices
• Strong collaboration with Business and BAs to turn requirements into effective designs
• Ability to validate designs against regulatory and operational requirements
• Experience integrating user-journey and usability insights into design
• Ability to apply usability feedback to improve clarity, efficiency, and completion rates
• Ability to adjust designs to platform constraints and developer feedback
• Knowledge of WCAG accessibility (contrast, focus order, labels, screen reader compatibility)
Ability to design for scalability and reuse across components, patterns, and templates

• Experience working with Quadient (or other CCM tools) to ensure technical feasibility
• Experience designing EN/FR digital form UIs (layouts, labels, spacing, errors, help text)
• Ability to design EN/FR PDF outputs with strong typography, hierarchy, and readability
Bilingual French

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.