BSA

Insight Global is seeking a seasoned Business Systems Analyst (BSA)/ BA to support a major enterprise‑level initiative within a top financial institution. The ideal candidate will bring strong experience in business/system analysis, financial processes, and cross‑functional project delivery. This role requires exceptional communication abilities, particularly in creating clear, executive‑level PowerPoint presentations and project documentation.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

-Collaborate with business and technical stakeholders to gather, analyze, and document detailed business and system requirements.
-Support project delivery within a standard Waterfall environment, ensuring documentation and processes align with organizational methodologies.
-Design, assess, and optimize workflow and automation processes across business units.
-Have knowledge and contact center experience to Interface with customer-support and agent‑desktop platforms such as Genesys and Verint.
-Support initiatives related to financial transaction processes, system enhancements, and API integrations.
-Participate in solution design discussions, system testing, and implementation planning.
-Create high‑quality PowerPoint decks, visual summaries, and stakeholder presentations that clearly communicate project status, requirements, workflows, and recommendations.
-Financial experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.