Who Can Apply
- Candidates must be legally authorized to work in Canada
Job Description
Insight Global is seeking a Service Representative to join the Payment Operations team, which serves as the centralized wire processing hub for a major Canadian financial institution. This role acts as the first line of defence in the processing of incoming and outgoing wire payments for both corporate and retail clients, using the primary wire payment system (EWP). Key responsibilities include performing critical compliance and control checks on required wire data elements, conducting sanctions screening in accordance with applicable laws and regulations, and providing post-execution support for wire payments.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Relevant working experience
• Strong problem solving capabilities
• Fast learner; strong attention to detail and the ability to work in a fast-paced environment
• Strong computer literacy (required for use of several internal applications)
• Strong customer service skills
• Excellent communication skills
Nice to Have Skills & Experience
• Banking experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.