Job Description
A major client of Insight Global is seeking a Title Clerk to support an employee on medical leave. The Title Clerk is the individual that performs all processing and coordination functions relative to Titles, Title Transfers and Lien Releases. Responsible for monitoring the timely receipt of auto loan packages from the direct and indirect lending groups. Reviews and completes the paperwork related to titles and liens prepared by the branches and sales groups, organizes the loan package. Files and transfers liens on titles, security agreements, and chattels. Processes payoffs on total vehicles. Serves as the Face of the client for interactions with the Bureau of Motor Vehicles and local County Clerk of Courts offices. Responsible for filing of UCCs on trailers and any other non-titled vehicles for the direct lending centers. This role interacts frequently with other lines of business including the branch network, dealer network and title agencies.
Key Responsibilities
Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands credit union mission/values, keeps job knowledge current.
Reviews paid off reports and processes lien releases in accordance with the applicable title status.
Reviews signed paperwork for proper title documents to ensure lien can be recorded. Accurately calculate sales tax on title transfers and verify funds have been collected.
Sends required documents to the Clerk of Courts and mails corresponding documents to members when received.
Mails funding checks to dealerships in a timely manner and updates title check in report.
Certifies letters of Guarantee from Insurance Company. Requests paper titles from FDI for the clients liens and then forwards to insurance companies. Stamps lien release for Metro paper titles and forwards to insurance company. Transfer ownership from member to the client with federal odometer marked repo for mileage and security agreement for repossessed vehicles.
Daily review of lien report and timely follow up with dealerships if liens are not perfected within 30 days.
Communicate with Coworkers to ensure timely turnaround for titles and lien releases. Assists other department team members when needed.
Compliance with all applicable policies and procedures (internal controls) and Federal, State and Local regulations applicable.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3+ years experience filing and releasing vehicle liens
Proficient with reviewing paid off reports and processes lien releases in accordance with the applicable title status.
3+ years Automotive title support experience
Proficient with reviewing signed paperwork for proper title documents to ensure lien can be recorded
Proficient with data entry and MS Office Suite
Nice to Have Skills & Experience
ViTu system experience
Boat and Trailer title support experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.