Applications Analyst (Finance, Tax, and Benefits)

Day to Day:
Insight Global is seeking an Applications Analyst to work onsite in Cleveland, OH. The Applications (Finance, Tax & Benefits) Analyst is expected to perform all job duties with a commitment to providing superior service to clients, producing quality work products, and maintaining an atmosphere of teamwork and continuous improvement. Above all, the TSS Applications (Finance, Tax & Benefits) Analyst must meet the requirements of the position in a manner which is consistent with the Firm’s visions and values.
Daily Responsibilities:
• Capable of working independently to manage small to medium size project initiatives through planning, scope definition, analysis, testing, and implementation.
• Works as a member of a collaborative team responsible for business analysis, planning, integrating, testing, debugging, configuring, supporting, and documenting packaged applications; develops reports for users and business analysis; creates PowerShell scripts and macros for system support; collaborates and communicates with QA, support personnel, and other TSS teams and vendors on support of operational systems; consults with users in the development of tests programs using test data and appropriate files; reviews results with users; performs troubleshooting and problem resolution.
• Implements, integrates, and provides administration and support for purchased software using department standard best practices, including following department standards for change management and application support.
• Demonstrates and further develops knowledge and/or experience in department standard programming/scripting languages and software development platforms and tools to better facilitate application implementation and support of systems/programs that meet Firm requirements.
• May be asked to lead multi-disciplinary team to execute small to mid-sized project in lieu of project manager; coordinates communications between project team, TSS, and Firm business leaders; delegates assignments as needed; conducts day-to-day management of staff augmentation resources when required by project teams.
• Compares advantages and disadvantages of custom development and purchase alternatives; manages self to Work Breakdown Structures with hours estimates; prototypes and conducts tests of custom and third-party business solutions; prepares system requirements and design specifications/documentation.
• Interfaces with and manages vendor deliverables and acts as liaison and primary point of contact for assigned systems/platforms; installs and configures purchased/acquired software packages; performs required integration and scripting tasks required for implementation in the Jones Day technical environment; prepares architectural and workflow diagrams; maintains knowledge of product roadmap.
• Provides application and system administration and support; works with and coordinates with other IT services to implement and support applications.
• Performs required work outside of normal working hours as deemed necessary to meet the Firm’s objectives.
• Responsible for independently maintaining and upgrading skills through ongoing training, education, Firm sponsored educational events, self-study, and collaboration with peers.





Salary: $100,000-$125,000

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Solid understanding of technology areas such as cloud computing, identity security and access controls, and data analytics.
• Experience in all aspects of the systems implementation, management, and support.
• Highly developed communications skills, both written and oral, as well as strong facilitation and leadership skills and mentoring abilities.
• Capable of independently identifying, prioritizing and executing tasks to meet critical project deadlines.
• Exhibits good judgment and can recommend and produce solid solutions.
• Extensive knowledge of and strong skill in the following items from the Microsoft technology stack:
• SQL Server Database and SQL Development • Windows Powershell Scripting
• Microsoft SSMS, SSRS, and SSIS • Visual Studio and Team Foundation Server
• Microsoft Azure Fundamentals • Active Directory
• Windows Desktop/Server OS Administration • Service Now
• MS Office Product Suite
• Knowledge or experience with one or more of the Firm’s selected core technologies also a plus:
• Exchange/Outlook • SharePoint
• Aderant Expert • Microsoft Azure
• PowerBI Platform

• Conceptual knowledge of and development experience with delivery platform performance factors.
• Ability to work on multiple projects in parallel with changing priorities and periodic stress-oriented situations, and still meet deadlines.
• Ability to perform mathematical functions - add, subtract, multiply, divide, percentages.

• Bachelor’s degree is strongly preferred.
• Minimum eight years’ experience in application/system integration preferred.
• Experience in a law firm, corporate legal department, or comparable service industry is desirable.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.