Job Description
The Operations Department Head leads a manufacturing operations department to achieve performance objectives in safety, quality, delivery, cost, and productivity. This role provides both strategic and day-to-day leadership to production teams, ensuring operational excellence, workforce capability, and alignment with plant and business priorities.
Key Responsibilities
• Lead department operations to achieve safety, quality, delivery, cost, and productivity targets
• Foster and maintain a safe work environment, ensuring compliance with all safety, environmental, and company standards
• Provide leadership and direction to production teams and supervisors, including coaching, performance management, and development
• Plan and allocate labor, equipment, and materials to meet production demand and operational priorities
• Monitor and improve equipment and process performance, including uptime, yield, and overall equipment effectiveness
• Lead resolution of operational issues through data-driven problem solving and cross-functional collaboration
• Support new product introduction, equipment installation, and start-up activities to ensure successful transition into manufacturing
• Drive continuous improvement initiatives focused on productivity, efficiency, and cost reduction
• Manage departmental budgets, spending, and resource utilization to meet financial and operational targets
• Communicate operational performance, priorities, and risks to plant leadership and key stakeholders
• Ensure workforce readiness, staffing alignment, and capability development to meet current and future business needs
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Bachelor’s degree required; Engineering or technical discipline preferred
• Minimum 5 years of manufacturing or operations experience
• Minimum 3–5 years of leadership or supervisory experience in a manufacturing environment
Required Skills and Competencies
• Demonstrated leadership in manufacturing operations with a strong focus on safety and performance
• Proven ability to lead, develop, and motivate teams while delivering results
• Strong problem-solving and decision-making skills using data and operational metrics
• Ability to manage multiple priorities in a fast-paced environment
• Effective verbal and written communication skills across all levels of the organization
• Strong organizational, planning, and execution skills
Nice to Have Skills & Experience
• Lean manufacturing, Six Sigma, or continuous improvement experience
• Experience supporting new product introduction, equipment start-up, or process transfers into manufacturing
• Exposure to multiple equipment platforms or manufacturing processes
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.