Bilingual Inside Sales Assistant

The inside sales position is responsible for providing customer service to walk-in and telephone customers, assisting customers with product selection, and completing customer orders. This position may also assist the outside sales team by accepting orders, checking inventory, or ordering products.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

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Bilingual (Spanish) preferred
Receive and process customer orders through telephone, email, and other electronic means
Must be able to build rapport with others including team members, drivers, vendors, sales team, operations team and customers
Work in a team environment and assist co-workers or supervisors/managers with other duties as required.
Must be customer focused and be able remain focused under stressful conditions and in a fast-paced environment. The ability to multi-task is important
Display a professional, positive, and courteous attitude to co-workers, supervisors, customers, and the general public always
Available to work overtime, nights and weekends when necessary. Reliable attendance is essential in performance of the role
Provide information and technical information about products and prices
Enter sales orders into computer for tracking
Perform opening and closing procedures; prepare and review daily reports and maintain proper records according to company policy.
Available to work overtime, nights, and weekends when necessary. Reliable attendance is essential in performance of the role.
Possess basic math skills
Good organizational and problem solving skills are helpful
Properly follow all company policies and OSHA regulations for safe working procedures. Wear personal protective equipment (PPE) in designated area as stated by OSHA and company policy
Education/Experience
Minimum high school/general education degree (GED) required.
Previous related experience in building materials, masonry, or inside sales.


Knowledge/Skill Requirements

Knowledge of masonry and hardscapes products, building materials, and cements is preferred.
Must possess computer aptitude, the ability to use Microsoft Excel, Word, Outlook, and Teams, and the ability to lean new computer skills.
Must possess excellent verbal and mathematical skills.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.