Senior Program Manager (CLT or DEN)

We are seeking an experienced Program Manager to support the development and deployment of Managed Services products with a focus on alarming, monitoring, device certification, and network implementations. This role will be embedded within a dynamic Product Development environment, partnering closely with engineering, supply chain, network operations, and product teams to deliver Enterprise Internet and Managed & Edge (M&E) solutions.

As a key member of the Enterprise Delivery Office (EDO), you will drive complex initiatives from planning through execution, coordinating cross-functional teams to ensure successful deployment of network infrastructure, hardware, devices, and service capabilities. The ideal candidate brings a strong telecommunications background and has direct experience leading network implementation programs involving physical hardware deployment into production network environments.

Responsibilities
-Lead complex program and project initiatives supporting Managed Services products, including alarming, monitoring, device certification, and network deployments.
-Manage end-to-end network implementation efforts involving the installation, activation, and integration of hardware and network infrastructure.
-Partner with Product Development, Engineering, Supply Chain, and Network Operations teams to deliver new products, features, and services.
-Coordinate cross-functional stakeholders across technical teams, vendors, leadership, and business partners to ensure successful project execution.
-Drive project planning, scheduling, resource management, risk mitigation, and status reporting across multiple concurrent initiatives.
-Utilize Smartsheet, Microsoft Project, SharePoint, and Jira to manage project plans, reporting, documentation, and stakeholder communication.
-Adapt project management methodologies based on project needs, leveraging Agile principles where appropriate while maintaining strong delivery discipline.
-Present project status, risks, dependencies, and recommendations to senior leadership, including Directors, VPs, and executive stakeholders.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

-10+ years of Program or Project Management experience.
-Proven experience managing network implementation or network deployment projects involving physical hardware installations within telecommunications or networking environments.
-Experience supporting Enterprise Internet, Managed Services, Network Services, or related telecommunications products.
-Strong understanding of networking infrastructure, network operations, and hardware deployment lifecycles.
-Experience partnering with product, engineering, and supply chain teams to deliver new technologies, devices, features, and services.
-Hands-on experience utilizing Smartsheet, Microsoft Project, SharePoint, and Jira for project planning, execution, and reporting.
-Strong stakeholder management, communication, and leadership skills with the ability to influence across technical and executive audiences.
-Ability to work within both structured and adaptive project environments and tailor delivery methodologies as needed.

-Telecommunications industry experience strongly preferred.
-Experience with managed services, enterprise networking, SD-WAN, edge networking, or related technologies.
-Familiarity with alarming, monitoring, network management, or service assurance platforms.
-Experience managing device certification, validation, and deployment processes.
-Background working with network engineering, field implementation, or network operations teams.


This will be an ONSITE role in either Denver, CO or Charlotte, NC


Compensation: $40/hr to $50/hr
**Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.