Job Description
Key Responsibilities:
Program Execution & Delivery Oversight
Lead day-to-day delivery for Save Orchestration workstreams, ensuring consistent progress against roadmap and stakeholder expectations
Own detailed story creation across platform, engineering, and PEGA teams
Develop, document, and manage end-to-end workflows that reflect approved Save strategies and motions
CRM & PEGA Integration Enablement:
Act as the executional bridge between the CRM team and the PEGA/Engineering teams, translating save motion strategy into user stories
Support configuration and optimization of PEGA decisioning flows to reflect segmentation, treatment logic, and dynamic offer capabilities
Collaborate with PEGA architects, developers, and QA teams to ensure logic meets business intent and is tested appropriately
Documentation & Stakeholder Communication:
Maintain clear, structured documentation for stories, flows, and logic maps
Provide weekly updates, sprint reviews, and cross-functional demos to ensure transparency and alignment
Support onboarding or knowledge transfer to new team members or partners when necessary
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5+ years with orchestration marketing
5+ years with creating stories, flows, and log maps
5+ years of marketing in an enterprise environment
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.