Insight Global's client is looking for an IT SaaS Engineer to join their End User Engineering team. This person will work with team members to discover and document existing protocol and procedures, as well as develop automations and engineering-driven solutions focused on minimizing ticket escalations, reducing toil, and empowering our users. Our engineers are passionate about the design, vision and implementation of our applications.
Collaborate with teammates and other teams to identify opportunities for automation and app modernization
Create, scope and implement engineering enhancements to existing SaaS applications
Audit existing SaaS applications according to documented frameworks
Remediate SaaS applications in response to changing IT landscape
Explore and understand the impacts of AI in various SaaS products
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
[email protected].
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
3+ Years IT Engineer or Administrator Experience (5+ Preferred)
Experience working with Rest APIs and creating automations
Strong understanding of SCIM provisioning
Working knowledge of source control
Direct Experience with major SaaS Applications (Slack / Google Workspace Preferred)
Experience with Python / Javascript / Typescript for scripting
Any interest or professional experience with AI
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.