Insight Global is looking for a Desktop Support contractor to join a large retail client in New York City. This contractor will be responsible for helping resolve tickets on the desktop team. They will be troubleshooting level 2 issues, password resets, programs not working, connecting to video conferences and overall windows based issues. They will sit alongside a team of 3, supporting around 30 tickets a day. This role will be onsite five days a week supporting 3 locations in Manhattan daily between 34th street, 25th street and 5th Ave locations. This will start out as a 6 month contract and then move into a permanent role after.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.