Channel & Territory Manager

The Channel and Territory Manager is responsible for driving growth through effective territory development, site management, and route-to-market strategies. This role oversees the identification, negotiation, and optimization of sales sites (including streets, private venues, residential penetration, and door-to-door opportunities), ensuring cost-effective customer acquisition and year-round event availability. The manager will lead a team of five, establish operational excellence through SOPs, and collaborate with both clients and sales leadership to deliver strong commercial outcomes.



Key Responsibilities

Territory Management

-Assist in planning, monitoring, and optimizing market territories to ensure performance targets are met.
-Ensure all necessary permits/licences are acquired to secure sites/territories to perform sales Track territory performance and provide data-driven insights for growth opportunities.
-Ensure alignment of territory strategy with broader market objectives.


Operational Excellence

-Create, implement, and monitor SOPs for booking, managing, and reviewing sales.
-Ensure site operations align with budget and cost-per-acquisition targets.
-Oversee the setup and logistics of site activations, ensuring smooth delivery and compliance with requirements.
-Review and develop event materials to optimize engagement and conversion.
-Oversee timely completion of administrative requirements, including insurance and payment processing.
-Track, review, and report site performance and return on investment.


Analytics & Reporting

-Conduct performance analysis and penetration reporting.
-Provide actionable insights on site productivity, cost-effectiveness, and market trends.
-Recommend adjustments to strategy based on data-driven findings.Team Leadership
-Manage and mentor team, setting clear goals and ensuring high performance.
-Oversee team scheduling, deployment, and adherence to operational standards.
-Foster a culture of accountability, efficiency, and continuous improvement.


Strategic Planning & Communication

-Work closely with the Sales Managers to align site and event strategies with overall sales targets.
-Provide clear and timely communication of site plans, event schedules, and results.
-Collaborate across departments and with clients to optimize site use, sales conversion, and customer experience.
-Continuously explore new opportunities and spaces to expand sales channels.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

-Proven experience in territory / channel management, preferably in sales, events, or field marketing.
-Experience with sourcing locations and permits for campaigns and events.
-Strong negotiation and stakeholder management skills.
-Solid financial acumen with experience managing budgets
-Leadership experience with direct team management.
-Strong communication, organizational, and analytical skills.
-Hands-on experience with event setup, logistics, and client-facing activations.
-Ability to thrive in a fast-paced, target-driven environment.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.