Job Description
Our healthcare client is seeking a Remote Application Manager to oversee the Epic Application within the Behavioral Health division. The Application Manager is primarily responsible for providing day-to-day leadership to the functional team for all core activities pertaining to the planning and execution of projects related to application build, maintenance & optimization. The Application Manager is responsible for the overall design and development of the application. The Application Manager is expected to be knowledgeable about organizational policies, procedures and business operations, as well as the area of business they are representing and the functionality available in the application(s). The Application Manager keeps the IT Leadership team, project team, & operational stakeholders abreast of any key changes & impacts. The Application Manager keeps abreast of software/vendor release information, assesses the relevance of any changes by partnering with business operations, works with vendors and end-users to tailor the system to the organization needs, and participates in the customer readiness activities. The Application Manager engages in mapping current state workflows to future state workflows development, application design and development, testing support, issues resolution, application integration, implementation, and ongoing support activities. The Application Manager ensures the completion of in-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of vendor software. The Application Manager is responsible for developing and documenting the internal procedures that will be used in conjunction with vendor applications and assess implementation strategies and the impact those strategies will have on workflows and operations. The Application Manager ensures alignment of all application activities with cultural and clinical transformation objectives. The Application Manager identifies and manages resistance to change as related to their respective application of responsibility.
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Required Skills & Experience
- Must be ClinDoc or Ambulatory Certified
- Previous Epic Application Management Experience
- Previous support of Behavioral Health Teams within a healthcare system
- Demonstrated workflow process analysis and design, communication and interpersonal skills, facilitation/training skills, project management capabilities, and leadership orientation
Nice to Have Skills & Experience
Behavioral Health
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.