Job Description
Insight Global is seeking a Program Manager to support a Crisis Receiving and Stabilization Center for one of its healthcare clients. This role is responsible for overseeing daily clinical and operational functions, including reviewing clinician schedules to ensure 24/7 coverage and appropriate staffing to meet patient demand. The Program Manager supervises a multidisciplinary team of clinicians and partners closely with a program coordinator to address admissions flow, administrative needs, patient concerns, and real‑time operational issues. Day to day, the manager provides clinical supervision and performance feedback, monitors patient throughput and length of stay, troubleshoots escalations or capacity challenges, and ensures compliance with regulatory and licensing standards. The role also supports program development efforts, quality improvement initiatives, and ongoing staff training to strengthen crisis response, stabilization services, and continuity of care.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Master's degree in behavioral health space
- 5 years post LPC or LCSW experience
- 2 years supervisory and managerial experience
- Crisis experience
Community mental health
Nice to Have Skills & Experience
Certified Clinical Supervisor (CCS)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.