Job Description
We are seeking a highly skilled Epic Certified Cadence Analyst to support a Guided Scheduling initiative within a large healthcare system. This resource will play a key role in designing, building, and optimizing scheduling workflows to improve patient access—specifically within ambulatory (physician office) environments.
This role requires deep expertise in:
Guided Scheduling workflows
Decision Tree configuration
Referral-to-appointment workflows
The ideal candidate will partner closely with operational stakeholders, access teams, and IT leadership to create scalable, patient-friendly scheduling solutions that enhance efficiency and improve the overall patient experience.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Epic Cadence Certification (required)
3–5+ years of Epic Cadence build experience (hands-on configuration, not just support)
Proven experience with: Guided Scheduling (critical), Decision Tree build and optimization, Referral workflows (referrals → scheduling)
Strong experience supporting ambulatory / physician office scheduling workflows
Deep understanding of: Scheduling rules, Access models, Template management
Ability to translate operational requirements into scalable Epic solutions
Strong troubleshooting, documentation, and communication skills
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.