Business System Analyst

We’re seeking a Business Systems Analyst (BSA) to support strategic initiatives, cross-functional release planning, and PMO-driven projects. This role requires the BSA to develop a deep understanding of how upcoming features will impact existing systems, application workflows, integrations, and cross team dependencies. The culture is fast paced, requiring the BSA to operate as a proactive and highly independent self-starter. The BSA will act as a key enabler for development and delivery teams by proactively tracking, documenting, and communicating all information. Responsibilities include identifying downstream impacts, ensuring requirements are complete and accurate, and maintaining visibility across all activities to support efficient execution. As a central liaison for the Connected Platform Systems and Services Engineering across Agile teams, IT teams, the Project Manager, PMO, the parent company, and vendor partners, the BSA will ensure consistent alignment across all stakeholders. The BSA will support timeline management, communicate scope and requirement changes, and ensure action items are captured, tracked, and completed. A core responsibility includes gathering, writing, updating, and managing requirements including user stories and/or technical user stories to ensure completeness and alignment. In addition, they must ensure all deliverables successfully progress through the PMO Stage Gate process with accurate documentation and timely updates.

This role requires flexibility, as the BSA will participate in two bi weekly calls and one weekly call that may occur outside standard business hours to accommodate global stakeholders. The individual would have flexibility of schedule for accommodating meeting outside standard business hours.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

8-10 years of experience as a BA/BSA - primarily within application development environments
Recent experience supporting back end facing projects
Hands-on experience creating: Technical user stories, Process flows, Wireframes, Swimlane diagrams
Experience and confidence in working in both Agile and Waterfall methodologies
Experience working with 3+ scrum teams
Experience supporting 5+ projects at a time
Extensive experience with Jira, Confluence and Visio
Experience collaborating with offshore teams and/or supporting distributed workstreams
Ability to confidently present complex features, workflows, and requirements to a wide variety of stakeholders including leadership, cross functional teams, and global partners and adjust communication style based on the audience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.